Find out what other customers think - so you can decide if Budget is the right company for you.
13 July 2018
The car was new, just 15 km on the odometerClose to two hours of waiting in the line.
09 July 2018
EficiencyLimited Kilometers policy
12 June 2018
I was the first driver of the brand new Tiguan received.
22 May 2018
perfect conditionin France i wanted to drive a French car but got a German car :(
31 August 2017
Great car, easy to drive.
22 August 2017
Pleasant reception and a good car
21 August 2017
Everything went absolutely perfectly !!! Lovely car in perfect condition and clean , friendly and efficient team and very quick pickup and drop off . Overall the perfect rental experience and will rent again from them .Nothing. !!! Everything was perfect !!!
20 August 2017
Too much time to pick up the car. More than 2h30
19 August 2017
I got a brand new car with 0 miles. Also got two child booster seats for free.Nothing
18 August 2017
The car was new and everything was clear
08 August 2017
We got great service from a Budget employee who was under a lot of pressure because he was alone in the office and the queue was very long. He was very pleasant and helpful. Would definitely use Budget again for car rental. The car was lovely. Couldn't fault the service at all.
22 July 2017
The easiness of the pick upNothing
01 January 2017
I was given an Audi A1 to drive. A lovely car to drive and very comfortable. The car had only been returned the same morning and had not been cleaned, would be my only negative comment.
24 July 2016
Costs and efficiency overallWe were given an automatic hybrid car, which took me an hour to adjust to and figure out. Some instruction would have been very helpful.
11 July 2016
1 week later still no invoice
10 July 2016
when dropping the car, the time to wait for this service and for having the invoice was much to long
27 June 2016
It took a long time to get the car from when first entering the office.
22 June 2016
I was delighted to get a vw golf as my hire car. So far nothing!
17 June 2016
Customer service at rentalcars is really professional. My flight was canceled and when I tried to change the pickup time I supposed to pay for it on website. People on the phone understood my situation and did they best to sort this out and have it re-booked at no extra cost. Smooth, professional and kind service.
09 May 2016
Excellent service from rental cars guy I spoke to the night before we went
16 August 2015
ease of office to airportsMan at Beauvais office was just ok ,poor level of attention,when we dropped off car at nantes service was very good.
30 June 2015
The drop of staff were great. The Renault capture has a very small boot for families going on holiday
12 May 2015
Everything was good..The special insurance to cover the excess is too expensive...
11 May 2015
All stafs werer polite and considerate of language differences. Return staffs from other servcies like Enterprise, hurtz etc were also nice in Beauvais.NIL
12 October 2014
Location of the Office at Beauvais Airport.No Staff on duty, had to wait 35minutes to collect. To return the car had to wait 55Minutes No Staff. Office is shared by Avis. Budget had no car and so I was given an Avis car.
26 September 2014
Staff were very friendly and efficient with excellent English, was sitting in the car within 10 mins of entering the office.The size of the deposit was unforeseen, though was back on my credit card within 4 days of dropping back the car.
15 August 2014
The car Time. To collect the car
13 August 2014
Car fit family of 5 and luggage (5 suitcases plus a couple of small bags). Fuel cost unexpectedly reasonable.Long unexplained delay when picking up car. Waited over 1 hour in short queue. No apology. Also was very upset to find lighter in car not working. Couldn't charge phone for google maps on 6 hour journey in foreign country. Shouldn't this be on checklist.
22 July 2014
The car was brand new! Good size.Completely disorganized at the Budget desk, we noted some very hassled and irate customers who were trying to return their cars and made a mental note to leave plenty of time to do this when we were heading home, which was just as well. There is no signage in relation to returning the car, we drove around in circles in what is a quite small airport trying to find where to leave the car and noticed several other drivers doing the same thing. It seems you just abandon it in the main car park and then wait for one of the staff to come and check or else take the risk that they will agree you are leaving it back in good order. Which when you have to leave a €600 deposit on your credit card seems a bit risky. This is why some customers were not prepared to do that and had to wait. Even the queue to collect the car seemed unreasonably long on a hot day. I have to say I felt very sorry for the two staff members who were getting much abuse from impatient customers. I don't know how they come to work each day knowing they will have to take that abuse. Surely this could be more organised?
17 May 2014
We had a car much more luxurious than expectedPoor courtesy of the clerk at the counter
01 May 2014
Car we get a new - fantastic.Guy who give car was angry.
21 January 2014
I dont like that you not right inform about rental conditions? I dont find anywhere that i must have money and how much on my credit card account. You must inform about that much better.
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