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Avis Reviews Marseille

Read customer reviews on Avis in Marseille and find the best car hire deals guaranteed

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November 26, 2017
Friendly staff
Car stank of smoke for 5 days after we collected it
October 30, 2017
I wish it had of been explained that I could drop the keys through a box at the end of the hire without there being any extra charges.
October 27, 2017
Mostly excellent
Car had a dent & scratches when I picked up I really want a convertible Fiat 500. I am a regular traveller to South of France & would pay extra to secure one.
NigelSeptember 24, 2017
They didn't have enough staff on returning the car (only one person) and wouldn't check the condition because it was a busy time so I am vulnerable to ad hoc charges....
September 11, 2017
Staff very helpful and polite.
Why does it always take so long to get to the counter when the car has been booked on-line? If you can do a Fast Lane service for one surely it can be done for all.
NickSeptember 11, 2017
Fairly easy to collect car
Mechanically the car was fine..however it was dirty. No staff available as all were busy dealing with other customers.
August 16, 2017
The counter staff advised the car was unmarked. On inspection the car was scratched and marked in several areas. We took video and returned to the desk having marked the affected areas on the customer sheet, this ws signed off by the desk staff without question. We Were also given a Toyota aigo instead of a Fiat500, and a bit under power in compar
GaryAugust 5, 2017
Very friendly and helpful staff
July 26, 2017
the staff attitude
the cleanliness of the car
July 6, 2017
The car was a compact model that I requested and it has good gas mileage, and is manual (as this option is typically not available in the US).
The rental cost is more expensive than I expected!!
alainJune 27, 2017
The welcoming guy was above french courtesy average for sure.
SarhanJune 26, 2017
Very professional staff and approach..
IanJune 11, 2017
Superb service. Upgrade to beautiful new car, which was much admired by every Frenchman we met!!
SungJune 10, 2017
Service, kindness.
StephenJune 5, 2017
Rental cost was quite high but overal our experience was good
June 5, 2017
Travelling with my son who is in a wheelchair - pick up and drop off staff could not have been more helpful in making car accessible to him. Would definitely use and recommend Avis again and Rentalcars service.
June 4, 2017
Return was very easy.
Not enough staff on duty to deal with customers although we were lucky.
May 8, 2017
Car was perfect for our needs
Didn't like the standard of the child's seat provided. Took a long time to drop off keys and no one checked over car in my presence
April 6, 2017
Size, GPS, good driving respones
November 26, 2016
Time to pick up
NiklasOctober 19, 2016
I booked a Citroen DS4 (or similar) which is a rather high end car for that size. I got a Citroen Cactus which I consider more in the low end range (the DS4 is >35% more expensive to buy). Quite weak engine with a gear box that can make you cry. Yes, it was automatic as ordered, but shifting made the car slow down considerably and took ages.
October 19, 2016
The upgrade and the location
September 20, 2016
Customer service was excellent. Easy to walk to and from. Great selection of cars
Unfortunately the satnav card wasn't available for the car we reserved so we were given a similar one that had just been returned so wasn't as clean or scratch free as it should have been. But the representative made sure we were happy and had a working satnav - in English!
September 17, 2016
Friendly staff
Long lines when picking up the car, around noon
July 25, 2016
Represent was very good
Car was not clean outside as we needed to get a larger vehicle than ordered
JohnJuly 23, 2016
good car, good staff
could not find the sound on gps
April 24, 2016
Car ran fine, cleanish, full tank.
it was a few years old. Engine sounded like a lawnmower.
November 6, 2015
The service and the quality of the car.(new and clean)
The AVIS office is far from the terminal.
September 28, 2015
Upgraded car
Long queue to pick up car
LindsaySeptember 19, 2015
Car was very comfortable and economical as full tank of fuel took us all around Provance
Had to wait over an hour to collect
September 17, 2015
Staff helpful and friendly.
NataliyaSeptember 7, 2015
Good car condition; location of the car rentals office very close to the airport terminal.
Asked about car with GPS and prepaid for this. The first car was WITHOUT GRS. Lost additional 10-15 minutes to change the car.
NazaretAugust 26, 2015
Easily arranged
Troubles as the lighter charger didn't work.
August 23, 2015
No Comments. They were very efficient
PeterAugust 10, 2015
The make/model rented. Ease of access to Rental counter. The paper free voucher.
Car superficially clean, but door pockets, etc still had rubbish.
JohnJuly 19, 2015
I was offered a choice of a Ford Fiesta or a Vauxhall Corsa (all 4 door) - I chose the Fiesta Ecoboost 1.0 litre with which I was impressed at how well it drove & performed. Also very comfortable. It had only done 7500 kms on pick up & was in good clean condition apart from body scuffs & a broken rear light assembly. Tyres were in good condition too. Staff were busy but very helpful throughout the pick up paperwork. On looking at the car I took photographs of additional damage which was not fully described on their paperwork. I returned to the Avis office to report it, showed the photos to the clerk & he then made additional notes on my paperwork & their records. All in all I was quite happy with the manner in which my collection was handled. Avis office VERY convenient to the airport complex.No pressure to buy additional cover after I explained I had full cover from yourselves.
Staff were a bit overworked by the number of persons collecting vehicles - but were very pleasant & helpful. Damage description on vehicle was not as accurate as it should have been bearing in mind how keen they are to note any damage upon return.
July 16, 2015
Car had built in navigation which was helpful
Car was very expensive. Never paid so much for a rental before... Automatic gear shift behaved very differently than other automatic cars I'm used to. Insurance was also very expensive
ReneJuly 7, 2015
The waiting time before pickup
OSMANJune 22, 2015
Even the time took much, all the staff was cheerful. Everyone explained all the details. Really thanks a lot.
The office was small. Air conditions were not enough well. Staff are working slowly so may be more staff should work there. Thankss...
LouiseJune 20, 2015
Great Car! I would advise having a great road map to start. The GPS system was a little hard to get used to.
April 11, 2015
Car was new and in excellent condition.
There was no USB point or Bluetooth in the car.
October 19, 2014
Very fast pick up and drop off.
Got only half gas tank even that the paper showed that it was full.
April 14, 2014
Upgraded to merc e220 cabrio fantastic ride
Signage for avis upon return to airport is missing
March 26, 2014
booking online is handy and efficient
not really have anything in mind
March 8, 2014
the car was Ok
The make of the car did not have a good GPS (bad softwear) and only one electricity point for i-phone or i - pad (not enough)
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