Find great prices with Alamo in Bilbao, see customer ratings - and book online, quickly and easily
Why use Alamo?
Dropping a car off with Alamo in Bilbao is quick and easy
People are impressed by how clean the Alamo cars are in Bilbao
The Alamo staff in Bilbao have a real reputation for efficiency
Ratings for Alamo in Bilbao
Overall value for money of your vehicle hire
Helpfulness of the counter staff
Time it took to collect your vehicle
Time it took to drop off your vehicle
Cleanliness of the vehicle
Overall condition of the vehicle
Ease of locating the Alamo rental desk or representative
Reviews of Alamo in Bilbao
Real customer reviews
Find out what other customers think - so you can decide if Alamo is the right company for you.
26 November 2019
Friendly staff, efficient Nothing
27 October 2019
Overall service and kindness was great !Nothing
AnonymousBilbao Train Station
21 September 2019
Very helpful staff
20 September 2019
17 September 2019
28 July 2019
Easy to get and drop the car.
10 July 2019
Smooth service.Nothing to mention.
14 June 2019
Upgraded to a BMW X3 Auto which was just perfect for our trip around the Basque CountryJust the delay as the car had to be cleaned and refuelled,
12 October 2018
trusted brand and helpful staffDo not want to "upgrade" to a large family car if I ordered a small compact car. I want the car I ordered to be available.
25 September 2018
great carWas told to refuel before returning car but nowhere on way back to do so. Only garage was on exiting the airport
12 July 2018
Staff were incredibly helpful. I was upgraded to a bigger car than I needed, which I didn’t particularly enjoy driving. This was a small gripe.
22 November 2017
I get a great car. The handling was great. If I come back to bilbao sometimes, I'll book there again
01 November 2017
Car worked and staff at Alamo car hire desk were helpful. We didn’t get the type of car we booked (Smax or similar). We were offered a zafira but we eventually settled on a Berlingo which was able to fit 3 baby seats across the back seat (very important with our 3 kids who are all under 4) and accommodate our luggage. This car wasn’t a 7 seater and we were disappointed we weren’t offered car we booked.
14 October 2016
comfy roomy car. Easy to driveOrdered an automatic but originally offered a manual car. Changed this to automatic without a problem. No information given about petrol stations near the airport. Took ages to find one on way to airport from Bilbao centre.
20 September 2016
There was no manual (owner's manual) for the car included, had a question about vehicle and had to call the rental company
15 August 2016
Helpful, quick to pick up and no unnecessary complications.Service desk on Sunday was short staffed so a while to drop the car off
17 July 2016
Excellent value for money, car in good condition - as expectedTook way too long to pick up car. I believe it would be possible to make the process there much more efficient
04 May 2016
car was nice and economical. Staff helpful.had to settle for another vehicle for part of the first day until the delivery of the rented vehicle at my hotel in the evening. did not like the penalty charge on top of the fuel cost for dropping off the car with 3/4 tank.
30 April 2016
Helpful friendly staff. Very clean car although very basic model. But it suited our basic needs and low mileage.Lots of add on costs on arrival. Not clear online, that what I paid online didn't include 2nd driver, insurance etc...
23 February 2016
No fuss. Simple. Helpful. Friendly. Nada
16 December 2015
That I was given a choice of two vehicles.
The speed of the service
The exceptionally competitive ratesThe counter clerk informed me the car was unleaded petrol when it was clearly a diesel car.
The procedure to operate the ticketing machine to exit the car park was not explained very well.
02 November 2015
Gas mileage was great!The one way fee.
21 October 2015
Friendly and helpful staff who made a sometimes stressful experience very relaxing and enjoyable.N/A
05 October 2015
Excellent and efficient service and appreciated the extra room of the upgrade. Thanks Alamo I have No complaints at all
02 September 2015
New car, good GPS, clean, staff good.Full cover insurance too expensive.
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