Find out what other customers think - so you can decide if Rosselot is the right company for you.
09 January 2019
Brand new carThe luggage space was smaller than expected, so there wasn’t that much space in the car.
30 September 2018
Very friendly staff @ santiago airport , even got the gps for free.
On car return was also very flexibel.No dislikes
15 July 2018
When I dropped the car the employee from rental did not give any receipt. I thought so strange and I took a lot of photos from the car to prove that I returned the car.
22 April 2018
Friendly staff, nice car.Very time consuming process needing buses to get to lots. Waiting time for those can be relatively long. No GPS though requested and airport traffic is a zoo.
03 April 2018
Overall Good price & quality match.The transfer system from airport to rental and viceversa.
13 January 2018
Exellent service!!All went well
05 January 2018
A wonderful car rental. Definitely would tell my friends.
07 December 2017
Nice ! Nothing
02 December 2017
Rental desk staff super professional and courteous. Car was new and clean.Rental cars parking / pick up area is too messy, crowded and disorganized - blame Santiago airport, I know.
30 September 2017
The service was really good and efficient. Online and face to face.The car was a bit scratched and dented.
17 August 2017
easy fast reliable
08 July 2017
The same car in Europe is 4X4 but not in Chile this was not clear in advance
The navigator don't work properly but they give us for free (but I would like to have a working one)
06 June 2017
Muy bueno el auto, me dieron uno mejor porque no tenían el modelo que alquilé.No me explicaron como salir del aeropuerto
24 May 2017
Nice car and very helpfull staffCar had several dings but that probably acted in out favour as they would notice the slightest thing on an immaculate car.
TheunisSantiago Downtown - La Reina
09 March 2017
Car not fueled
02 March 2017
car was on time availablethe car was with flat tires (low air), and there was a problem with the starter, sometimes was hard to start the car.
01 February 2017
good car , nice , helpful staff none
18 January 2017
There were no gas on tank. The city was new to me, and I didn't know were was gas stations closer to airport...
I fear to run off gas.
29 December 2016
Our lovely little Kia got us all the way from Santiago to San Pedro de Atacama and back! Great little car, no problems at all. Picking up and returning the car was easy, and the counter staff spoke English.
14 December 2016
Car's conditionsNothing in particular
02 August 2016
Location of collecting was not clear!
04 May 2016
Quick an reliable. Everything was perfect
28 March 2016
Very clean car, almost like new. Easy to find counter and later parking lot. Poor or no english conversation possible.
They could explain where automatic toll collection system works and where we need to pay (in Spanish maybe they do). I'm still afraid penalties might follow.
15 February 2016
Very easy booking helpful staff at both airportsCannot think of anything
06 January 2016
The car was very good to drive and hade a big trunk. Good that you cannot notice from outside that it is a rental car
02 December 2015
Couldn´t get a GPS at the car rental.
22 November 2015
They were courteous and tried to be helpful.The car first given was manual, but eventually found the automatic we had ordered. We showed up at drop-off location, and it was closed. Had to ask hotel staff to call and then return a bit later. Minimal English and no receipt was given.
29 June 2015
I've arrived to the desk at 10pm, the lady told me they were closed (I didn't know they closed at 10, It wasn't writen anywhere in the resertvaition process). She said, I'm not suppoused to be here, but let me see if I can get you set up. It was nice of her.I had to wait for 10 minutes until the grumpy guy at the pickup lot showed up, also he argue with the guy from Alamo about who's space of the lot it was who's and what not.
Car, althoug in one piece, it was pretty beat up. had 50.000 km and it showed.
19 April 2015
Car was what we ordered and in good condition
Drop off very efficientLong wait at pick-up; customer in front of us seemed to have some problems
01 April 2015
Exact make and model, automatic transmission, value for money, friendliness of Rosselot staff.Long queue and slow pick up process. There is another desk in the baggage hall which was closed but which could be opened to speed up the process.
29 March 2015
11 January 2015
staff, car, price, service
09 January 2015
Process of renting was very fast. Make of car was available, no stress to choose another category.Airport partly under construction - less room for the rental car agencies.
CARLOSSantiago Downtown - Providencia
18 July 2014
Excelente servicio tanto en la oficina de pick up como en el aeropuerto. Muy amables.
19 May 2014
The conter staff at pick up was excellent.The cleanliness of the vehicle was very poor.
11 May 2014
Included tolls, good EnglishNeed to emphasize time for argentine insurance crossing and gps units as both did not happen for me. Not all you fault but could be better system to help confidence in service
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