Find great prices with Enterprise in Vienna, see customer ratings - and book online, quickly and easily
Why use Enterprise?
Dropping a car off with Enterprise in Vienna is quick and easy
The Enterprise staff in Vienna have a real reputation for efficiency
Enterprise in Vienna are renowned for keeping their cars in good condition
Ratings for Enterprise in Vienna
Overall value for money of your vehicle hire
Helpfulness of the counter staff
Time it took to collect your vehicle
Time it took to drop off your vehicle
Cleanliness of the vehicle
Overall condition of the vehicle
Ease of locating the Enterprise rental desk or representative
Enterprise locations in Vienna
8am - 11pm
8am - 11pm
8am - 11pm
8am - 11pm
8am - 11pm
8am - 7pm
8am - 11pm
Reviews of Enterprise in Vienna
Real customer reviews
Find out what other customers think - so you can decide if Enterprise is the right company for you.
17 January 2019
Good staff, helpful and polite. Helped with cross border ticket registration.Overall good experience
20 August 2018
The customer service representative was the best I had ever experienced and I’ve hired cars almost every week of the year for the last 7 years. Nothing - all good
24 June 2018
Everything was excellent!!!Nothing.
16 May 2018
The staff at pick-up and drop-off were very nice and the processes were smooth. The car is in a nice condition and very new. Rental at the airport is subjected to airport taxes.
20 April 2018
Courteous, pleasant, efficient Nothing
07 April 2018
Dirty carpets in car
26 August 2017
Everything Everything was nice and perfect.
06 June 2017
not getting the car i wanted. a mercedes c class.
07 November 2016
The car was big enough for the occupants and luggage, and performed generally quite well.The car had an orange warning light on at delivery. I thought that this was normal. It remained on all the time I was driving but went off at night time when using the headlights. Eventually I realised it was because the offside driving light had failed. If I had had a handbook in English I may have been able to get it rectified.
19 September 2016
Counter is very nice and good service1.I cannot rent car in city
2.return place in carpark is not easy to be found at night
11 September 2016
Upon arrival to the front desk, we were asked to pay additional 50 euro, because we planned to travel to Slovakia. This fact was not mentioned when we rented the car at your site.
We were also offered to add an additional 100 euro in order to cancel self-participation in case of damage. Since we already purchase full protection when ordering the
18 August 2016
Nice car, clean, just what we ordered.Would have been helpful if the Sat Nav had been switched to English before we collected the car!
19 June 2016
Helpful staff and language skills.
05 May 2016
Little Skoda, good on the Autobahn, bit thirsty, but on the small mountain roads was perfect, quick,nifty and very low mileage.
Paper work was clear and easy, both check-in and check-out people were friendly and casual but efficient.Enterprise desk at Erdberg bus terminal is part of Mega-drive,it would be handy to incorporate the Enterprise signage with the Mega-drive, especially on the Complex's directional board, and also a note on the web-site would be valuable.
16 April 2016
New and good car. None
05 January 2016
Some staff member showed me place and carDesk information was not good understandable,too much noise other counter.
03 January 2016
Very professional.Location and lack of signage at Vienna Airport
31 December 2015
Very helpful and professional staff , was guided to the car and got all explained including scratches on the car The walk from arrival to the car rental center is with luggage for a family quite a hike
09 September 2015
02 September 2015
The worked, it was clean and easy to drive. The counter staff were friendly and did everything to make sure we were on the road as soon as possible.The return bay at Vienna Airport was poorly marked and difficult to find. when I found a parking place near to where it was supposed to go, your representative complained it was too far for him to walk (20 metres), so I had to move the car for him. He was the only minor let down in the rental process.
30 August 2015
When booking i tried to avoid booking with Buchbinder/Megadrive as I was advised not to use them. So I booked Entreprise, not knowing that they work under Megadrive in Austria.
Also, when booking, I made sure no extra charges applied for driving abroad (many car rental agencies give their policies at the time of booking). With booking through rentalcars there was only a hint hidden in the terms and conditions that additional charges might apply. With any holiday booking in continental Europe, I would expect this to be more than just a hidden hint, but an open pointer. Very disappointing
Also, I was charged an airport fee, which I did not know of.
19 August 2015
Enterprise have a Daily cross-border charge of 10EUR that was not covered by the online booking process.
14 August 2015
Good new car, quickly taken, professional staffVery expensive blocked money
21 July 2015
GoodThere was a little dot when we returned the car and it took some explanation and proof to show that it was there when we took it as well. This could have been avoided.
19 July 2015
Downtown Vienna was farther away from me than I thought. You should have locations near the ring.
16 July 2015
Smaller car than I booked online. No explanation.
07 July 2015
Car was excellent! If you reserve car by internet do not take any insurance. And when you take you car do insurance you wish directly in company when you rent a car
30 June 2015
Staff was working very efficiently. When the problem with the car persist, problem was solved quickly and efficiently.Didn't get the car we wanted. One of the tyres were losing air constantly, so we had to change the car. Replaced car had the sign for time for oil change on. Looks like technical conditions of the cars not checked properly.
25 June 2015
Car was clean and it was cheaper to get a bigger one than a smaller one. They advertised the latest model but we got the old version of it.
It had snow tires on, so it was really loud on the high way, almost too difficult to talk.
24 April 2015
Friendly staff and brand new car.Difficulty in locating the office.
04 April 2015
The car was excellent. Got an upgrade from small compact car to SUV.Difficult to find the key drop box after the office is closed.
24 March 2015
All fine the car performed well and did everything we expectedPick-up counter staff was rather abrupt (poor bedside manner).
Expected as Polo, got a Skoda.
21 March 2015
19 March 2015
I had a very friendly customer service and best description how your service works
31 December 2014
Upgrade, of course. Counter staff very good.Wrong screen wash, so it froze at just -6 deg (which isn't particularly cold for Austria).
02 December 2014
The man from the desk doesn't know about GPS, even I booked one. The cooperation between you and MegaDrive must be improved. Also, I payed an extracharge for winter tyres I didn't know before.
08 November 2014
Great deal and time frame. All fine not a problem.
Rentalcars.com, registered trademark of TravelJigsaw Limited, registered office at 100 New Bridge Street, London, EC4V 6JA, company number: 05179829. VAT number: GB 855349007.
Rentalcars.com is part of Booking Holdings Inc., the world leader in online travel & related services.
Traveljigsaw Limited (FCA Firm Reference No 777648) is an Appointed Representative of Cover Genius Limited, which is authorised and registered by the Financial Conduct Authority, Firm Reference No 750711.
Traveljigsaw Insurance Limited is incorporated in Malta and is authorised by the Malta Financial Services Authority to carry on the business of insurance in terms of the Insurance Business Act 1998. Company Registration Number: C82173 Registered Office, Development House, St Anne Street, Floriana, FRN 9010, Malta.