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Hertz Reviews Glasgow

Read 50 customer reviews on Hertz in Glasgow and find the best car hire deals guaranteed

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October 16, 2017
Hertz pick-up process was very swift and convenient. Easily the best I have experienced from the major hire companies. The counter staff at pick up and drop off were very pleasant.
DavidOctober 13, 2017
Speedy helpful staff
No water in windscreen washer bottle
RichardOctober 9, 2017
speedy service, car upgrade and quick "sign off" when returning the car
October 3, 2017
The car was fine externally clean and in good condition, apart that is from ( see the next box)
The internal front screen had not been cleaned which made it extremely difficult to see through, it was like looking through thick fog. The rear screen internally was exactly the same very difficult to see through. We had no means of cleaning it, on a dark rainy and foggy night. I had evently to stop and try to clean it with a tissue.
MarkSeptember 28, 2017
Quick and easy. All options explained.
September 26, 2017
I was advised at the rental desk that the car had GPS but when I tried to use it, there was no card - therefore no GPS.
September 19, 2017
Easy pick up
Drop off more difficult had to refuel again for 4 pounds of petrol to satisfy drop off guy
RichardSeptember 16, 2017
Free upgrade, ease of exiting and entering the airport, choice of fuel options and the short time in the office on pick up and return. Fabulous service.
September 16, 2017
PaulSeptember 11, 2017
No one showed me to the car and explained the controls. It was a Spanish car with odd controls and we do not have these brands in Australia . I could not figure out how to put on the lights or activate the handbrake which was distressing. Someone taking me to my car and ensuring I knew the controls would be benificial.
JasonSeptember 10, 2017
Fantastic car, all the latest features at a very reasonable rate.
EwanSeptember 4, 2017
The car was as ordered
The car was issued with a lot of substantial unsightly scratches and dents on the passenger side.
JacquelineSeptember 2, 2017
The car I ended up taking was brilliant as far as the size, ease of driving, cleanliness and condition was concerned.
The GPS, which was wired into the car was faulty and wouldn't talk to us. As a result we were unable to use it and had to rely on an AA map and the help of strangers to find our destinations, especially in the bigger centres. We didn't have a GPS function on our phones that we could use and had some quite worrying moments everytime we moved on to o
KerryAugust 29, 2017
Staff were excellent
EmilyAugust 24, 2017
Ease of online booking, quick collection & return, quality of vehicle.
RexAugust 18, 2017
I didn't like the six forward gears as it caused first and third gears to be too close together when Changing down and as a result often stalling the car in awkward situations...
August 15, 2017
Quick pick up and drop off
Car said it held 2 large bags, although the boot was small
WilliamAugust 14, 2017
The staff assistance and car selected was great
the time i arrived at the airport there was another plane arrival and it took quite a length of time to approach the hire counter
August 12, 2017
Well organised
ReinierAugust 9, 2017
It fitted every one with room to spare
The car had problems getting going on hills
August 5, 2017
Fast pick up and drop off service
August 2, 2017
The Turbo lag was horrendous, The engine cut off system did not work on occasions and there was a slight steering wheel wheel judder at 66+mph
July 29, 2017
Good car,friendly helpful staff.
Delay to get served in airport terminal.
July 26, 2017
The car was bouncy on the road.No balance at all when you do 70m/h.I wish I had one of the smaller cars or different model.
ChristopherJuly 22, 2017
We had no mobile phone holder so the rental guy let us borrow one foc. Upgraded to a much better car. Friendliness of staff.
July 11, 2017
quick service
car was only half full - I only noticed after we had left the Hertz depot it took about 4 attempts to get hold of someone to let them know
MarkJuly 10, 2017
The car had a very small boot and coulc not accommodate 2 suitcases. Luckily there were only two of us so we could fold down the rear seats.
richardJuly 8, 2017
Very helpful staff great car
July 3, 2017
Your customer service rep in Glasgow Airport was an extremely helpful individual. Very knowledgeable, very forthcoming, and a great experience overall.
RobertJune 23, 2017
Great people great service great car . Fantastic
JohnJune 22, 2017
The young man who checked the car out in Glasgow was friendly, intelligent, and he was alert to minor damages--very minor--already on the car as well as a significant scrape I found that had not been registered. This whole process does put a lot of responsibility on the customer, however. I am certain I would have been charged if I had not found it
The return process at Picardy Place in Edinburgh was super, especially the English man who was just super--friendly, reasonable, altogether a good rep for Hertz.
June 21, 2017
No queue at Hertz desk Friendly and helpful counter staff New and clean car
No-one there when I returned the car so had to just drop the key off - I would have preferred confirmation there and then that the car had been returned in good order
MoragJune 14, 2017
Staff so friendly and competent, both at uplift and drop off. Car was perfect. It was a traumatic trip for me (family issues), and when friendly staff asked if I'd had a nice holiday - normal thing to do - I had to apologise for crying. They were very understanding. Lovely staff.
Finding my way out of and into the place after picking up and dropping off the car.
FrankJune 13, 2017
Very pleased to receive the upgrade - excellent car
SheenaJune 11, 2017
The whole experience was SO much better overall than the company I USED to use. I have no hesitation to use Hertz again when I travel to Glasgow again in July.
PeterJune 7, 2017
Very happy with car and service at counter and pick up point
DeniseJune 6, 2017
Car was easy to drive and comfortable and bad gps
No one showed us the car. No manual in car. Did not Know how to get reverse How to fill with petrol what alarm was when lights Turned on. Having not driven car before a run through of features would have been welcomed but no one around to ask.
May 31, 2017
A very smooth process both pick up and drop off. Excellent staff
May 23, 2017
Very hard to find Hertz drop off in Inverness. Also, rep at the desk was on a phone call and never helped us. We had to wait for the shuttle driver to come and provide us with assistance.
May 20, 2017
Counter staff, car, location of car rental centre. Overall experience was amongst the best I've had.
Thought the initial price was a little expensive and only booked because it was an early morning return and therefore easiest to return to airport location.
AnnMay 20, 2017
Reliability and upgrade without asking!
No car manual would have helped in understanding new car functionality
DanielMay 12, 2017
Helpful and friendly staff
RaymondMay 12, 2017
Friendly and informative staff
May 9, 2017
How quickly we we're dealt with
DarronMay 3, 2017
How easy it was to pick up and return the car. The staff were very helpful and friendly. It was also a bonus that the vehicle we ended up getting had GPS built in as this made driving around a breeze. I don't know what we would of done if we didn't have it.It was perfect as it had heaps of room in the back for our luggage and plenty of leg room.
Giving the car back. I highly enjoyed driving it.
March 28, 2017
Good service ,lovely car Easy access
Bad signs indicating where to drop car back at the airport due to road works.. The deposit takes to long to be transferred back into bank account
March 24, 2017
Quick & easy
Advertised car was a ford focus, what i got was some renault ???? No comparison at all....
March 9, 2017
Helpful and friendly staff - check the car when I noticed something that was not on the pick up document.
February 13, 2017
Got upgrade, but it was a Ford Galaxy and was a bus.
PaulFebruary 8, 2017
Counter staff were great
The wait at 10pm on a Friday was 30 minutes, i.e. about 25 minutes too long
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Hertz Rating
8.05 / 10
1000+ ratings