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Hertz Reviews Belfast

Read 50 customer reviews on Hertz in Belfast and find the best car hire deals guaranteed

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JonFebruary 13, 2017
Really helpful staff. Told me about local roadworks that would be an issue with where we were going.
February 12, 2017
Straight forward pick up from car park close to airport
Left to collect alone so unable to ask questions eg. How to use unfamiliar push button handbrake. Had to Google it as no manual/explanation in car.
February 6, 2017
Great team and convenient
February 2, 2017
LeeJanuary 23, 2017
The staff were friendly and helpful
The car was an automatic which I don't like driving and it was a bit dented and looked a bit tired.
January 17, 2017
Picking up a car when it's really dark outside- lack of lighting, no way you can check the car over. The area where it was had no lighting
January 16, 2017
econemy of the car
two door.seat belts long way from front passengers.doors a danger to others in general car too small
January 14, 2017
speed of collecting the car
PadraigJanuary 12, 2017
this was a short notice trip to an important funeral - Hertz and Rental cars service was seamless and made a difficult emotional trip to and back on the same day stress free. Thank you.
January 10, 2017
Counter at the airport was easy to find and lady at counter was very helpful explaining receipt.
there was a small dent on rear wing which i found myself, although it was visible on photo. i think you should be notified about any damage when picking car up.
January 4, 2017
all was fine
January 4, 2017
Easy to find desk and car. Helpful staff. Car upgrade offered to bigger car which was better in the end as we're a family of 4.
Nothing really - it was all clear and fine from beginning to end
DominicJanuary 3, 2017
When we arrived at Belfast, given it was New Years Eve and Hertz must have known how many customers they were expecting with bookings, there was one person working on the Hertz desk compared to a minimum of 2 on the neighbouring company desks. As a consequence we had to queue for the best part of 30 mins.
MICHAELJanuary 3, 2017
Great front counter lady. Nice clean car well prepared. Easy to drop back even though New Year's day.
Dublin plated so speed in kilometres was difficult to work out to MPH. (Minor comment only).
December 18, 2016
very slow picking up -small queue but took a long time
BrendanDecember 12, 2016
Speed and efficiency of lady on desk
KATHRYNDecember 7, 2016
The service on arrival at the airport, the girls were friendly and efficient
December 6, 2016
I didn't receive the Vauxhall corsa and the fiesta had seen better days
GerardDecember 1, 2016
The "grace period" for viewing my licence is, apparently over - this was the first time I'd been asked for that. The gov website was down, so I had to verbally declare that I had no endorsements. It would be really useful if rental cars stressed this on the booking website.
LeslieNovember 30, 2016
Clearer instruction needed about going into the Hertz terminal first instead of walking past it out to the car park.
November 18, 2016
The staff are really friendly and very quick. There is also never a long queue like some of the other companies at Belfast International as they deal with each customer very efficiently.
PaulNovember 7, 2016
I parked in the wrong area and was running late for my flight. The Hertz rep assured me it was no problem and offered to drive the car to the correct area. Very helpful staff during whole experience.
RyanNovember 7, 2016
very easy excellent service
JamesNovember 5, 2016
Near entrance to airport, so convenient
AlanOctober 19, 2016
Counter is very easy to find, right opposite arrivals. Good staff and quick service gets you on your way quickly.
Car, while in good condition, was a little older than other Hertz Cars I had rented in the past, 68,000kms (Registered in the Republic of Ireland)on the clock and a few scrapes and minor dents dotted around.
RossOctober 3, 2016
Excellent speedy service with no hassles. Bring all the documents requested and the process is very simple
September 30, 2016
the car was fine & comfortable
September 17, 2016
Helpful person at desk - Vaughan. When we showed his colleague in the car park some damage which wasn't documented he said they would add the damage we showed them which hadn't been noticed - to the list of scratches bumps before we left. Easy to arrange return to Belfast International from where our flight was leaving.
Much harder to find Hertz at BIA - landed up paying a parking charge when we headed towards the sign we saw in the distance and then couldn't go back as there was a barrier which we then had to go through - this is scarcely your blame but it would make it easier if there was some information as to how to find you there. Staff helpful there too.
August 29, 2016
Ease of finding desk in airport. Ease of location of car.
Didn't have credit card for confirmation of funds so this meant complex rebooking of Hertz insurance which was more expensive. Car given was bigger but probably less comfortable and looked a bit worn, not in the cleanliness that one would hope for ( Zafira).
August 28, 2016
Didn't like using a tablet to show damage and to have to sign it.
August 25, 2016
Swift and efficient!
August 17, 2016
Easy and quick. Just perfect
JosephAugust 17, 2016
Able to check with staff that other minor unrecorded scratches etc would not be recorded when we returned the car. Hertz agent explained the rationale which helped.
DavidAugust 17, 2016
staff very good
August 4, 2016
the location for pick-up and drop-off are easy to find and very convenient.
I did not got exact car that booked
June 27, 2016
Flight was delayed by 2 hours and run over Hertz closing time. They stayed open until 1am to make sure we got the car.
June 26, 2016
Closest rental company to terminal
Car was older than any other car hire company we have used at Belfast
June 25, 2016
Comfortable and very economic on fuel.
No air conditioning
June 21, 2016
Overall friendliness and condition of car.
(1) The queuing time when picking up the vehicle. Seems to take a long time. Any way of streamlining the process? (2) The car has a faulty fuel gauge. I filled up 5 miles out, yet the gauge was showing only 7/8 full even after filling. Even though the chap inspecting eventually believed me, it is tough trying to persuade him that it was faulty.
KieronJune 20, 2016
Friendly, helpful and professional approach of the guy who dealt with us.
June 20, 2016
Upgrade Ease of finding rental place when arriving into terminal
Signposting to drop car off before return flight home
RuthJune 15, 2016
The Hertz rental desk operative was fantastic! Very friendly but efficient and thorough.
There was a wee wait to pick up the car but it was nobody's fault.
June 14, 2016
Lady in the checkout desk. Very helpful.
Handing back process a bit slow.
danielJune 13, 2016
Nice people
June 10, 2016
My only complaint was the vehicle wasn't very clean on the outside on collection. The windscreen and front was splattered with dead bugs and the rest of the windows were dirty
ChristopherJune 4, 2016
Speed of service
SusanJune 3, 2016
Everything was done quickly and efficiently by helpful staff. A fantastic little car. Thank you.
KimJune 1, 2016
First time renting car overwhelming but was made so easy friendly and informative
May 25, 2016
Thoughtfulness of the receptionist.
May 23, 2016
The service light came on and get antena was broken so the radio wasn't very good.
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