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Avis Reviews Lyon

Read customer reviews on Avis in Lyon and find the best car hire deals guaranteed

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September 5, 2017
The way we were helped, especially at drop-off
The car rental is difficult to find on the airport. It took too much time to actually find the location.
September 3, 2017
The lady at Avis pick up at Lyon Perrache station
It took too long to settle the paperwork so I just left the car and the key to the parking AVIS staff and did not settle the paper work which I thought it was unecessary. There was no one at Geneva airport AVIS counter drop off desk France side. If I waited for the staff to come back I would have missed the plane.
August 28, 2017
staff was not very helpfull ; you should have given detailed explanation of where to fill the tank !!
August 19, 2017
Ease of booking and a good price
additional charges when returning the car - I thought the price was all inclusive
July 23, 2017
No spare wheel
July 21, 2017
Reasonable service from Avis. Insurance cover by CarRental.
Have to change cars due to accident - replacement of front tire - Otherwise no complaint.
July 9, 2017
Nice, clean car, easy to drive (once you got used to it)
Being used to driving a manual, RHD and petrol car, I had to get the hang of the LHD, automatic and hybrid car. The Sat-Nav was a nightmare to program. The location of your Antibes rental office was difficult to locate in the station.
MichaelJune 12, 2017
The car was super
The uncertainty about the full cover insurance I had with rental cars and being asked to take more ins.with avis
May 2, 2017
Sevice & Car condition
Parking Get in & Get Out
RouchonMay 1, 2017
I've got a Renault Captur instead of Renault Megane. For me it's not the same category of car : smaller and completely different type of drive (high car) that I wanted.
PhilipApril 11, 2017
The car was fine and met our needs.
The handover was very brief and I felt the charge for a sat nav and set of snow chains was exorbitant.
NickMarch 20, 2017
We ordered two cars, One through you and one through Avis Direct. Base cost was much less through you and didnt get charged for so many extras, so much better value.
September 24, 2016
It was a good car, went well. Plenty of boot space.
I couldn't work out how to use the brake until I googled it as the manual was in French. Also the woman at Avis just handed us a map of the airport and marked where Avis was but did not give us any instructions on how to get to it or where the petrol station was.
July 20, 2016
It was easy to change the reservation, date and local of return of the car. I got an upgrade of the car. It was very fast the return of the car at Paris madeleine.
It took more than an Hour to pick up the car at the Lyon AirPort.
ClaessensJune 24, 2016
Could give back car in Nice at 4:30 am even if closed.
June 8, 2016
Nice car in good condition and it gave no problems.
Noisy brake just before stopping. Offsite office reached by bus ride from terminal was a bit disappointing. Waiting for the bus, which was very crowded, and then queuing at the Avis desk was. not a good start
May 9, 2016
Efficient service, clean car, simple return.
The distance of all car rental at St Exupery Airport, a few extra busses to get there would be helpful if in a rush.
March 22, 2016
the staff was very nice and helpful with us the car was clean and we get a renault capture instead of a twingo! :)
February 29, 2016
The fact that you had to get a bus to the car hire place. Defeats the object of hiring a car.
MatthewFebruary 15, 2016
Brand new car, with all of the mod cons. Much better condition than I was expecting
Navigating Lyon Airport to find the AVIS car drop off point. Not very well sign posted
January 15, 2016
Very quick & efficient drop off service
Car had damage not specified on the sheet. So time wasted going back and having it updated. This was the same car I had already had to do the same thing with just before Christmas.
November 7, 2015
Efficient and reliable
October 28, 2015
Friendly english speaking staff and well presented docunments (in english).
September 30, 2015
Fast and efficient servive
September 30, 2015
Car clean and tidy and comfortable
Airport very complicated to find avis on return signs not at all clear git lost locating the car hire Avis very stressed when we arrived.
September 6, 2015
The car was great and most of the staff was helpful. The wait time was a little long.
I did not like that I ordered a 4 door automatic, similar to a Golf VW and you tried to give me a 2 door automatic of another brand. But when I complained the manager listened and gave me the only other 4 door automatic available which happened to be a Mercedes C Class. It was excellent. I appreciated his help.
ANCHERIENAugust 3, 2015
Good customer service
PeterJuly 10, 2015
excellent service, fast and efficient
was not told it was not an automatic, but manual, not a big issue, but should have been told
July 3, 2015
The car was very economical and was automatic although I booked a manual
Inefficiency of the person when picking up the vehicle The fact that we had to go and get the vehicle from a parking lot a short walking distance from the avis office. this should have been brought to us at the spot The car was dented in various places It had no water for the wind screen so you either had to drive with a dirty wind screen or sort out the problem yourself
May 2, 2015
the staff was very professional
The car was supposed to be "as new" but had serious impacts on the hood which I had to claim/show before leaving the parking
February 8, 2015
We appreciated the friendly and competent staff and were glad to get an upgrade.
January 4, 2015
Very good service
PAULOMarch 21, 2014
The clutch was very low
March 17, 2014
All things were fine
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Avis Rating
Very good
7.66667 / 10
500+ ratings