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Buchbinder Reviews Salzburg

Read 50 customer reviews on Buchbinder in Salzburg and find the best car hire deals guaranteed

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May 27, 2017
The car
Locating their offices while driving.
April 26, 2017
I asked for help putting up the third row of seats and it was quickly and politely given.
AugustoApril 19, 2017
O carro estava muito limpo e era novo. O local da recolha muito acessível na cidade. O rececionista muito simpático e esclareceu todas as dúvidas. A entrega do carro decorreu muito bem e confiaram totalmente na declaração de que o carro estava nas condições iniciais.
Nada. Tudo bom !
March 16, 2017
Clean new car
Longwinded pick up paperwork Not the car we asked for
February 15, 2017
I was upgraded to automatic car and we were able to drop our car outside of opening hours.
The car hire company was a bit of a walk from city centre.
January 3, 2017
very friendly staff
a bit difficult to find buchbinder in salzburg
CharalamposDecember 31, 2016
Helpful staff. Quick inmediate checkout (staff waiting in parking)
PeterSeptember 18, 2016
Buchbinder downtown helpful as was return
A bit difficult to locate Buchbinder at airport as it trades under several names but once in car park not to bad
JirapornJuly 28, 2016
Very fast service and car is so new.
The location is a little bit too far from train station to walk with heavy luggage (around 15 mins).
ZiyaJune 8, 2016
very good rates
lengthy procedures to complete
BrianMay 13, 2016
TaiMay 11, 2016
Staff is helpful and friendly. We booked for a VW Polo and was given a new Red Honda Fit. Would recommend everyone to take up the rental from Buchbinder.
GPS interface is quite difficult to use.
RobertMarch 10, 2016
helpful staff
January 11, 2016
skoda yeti is not equivalent to an A3
January 3, 2016
Ease of collection. English speaking representative.
RonJanuary 3, 2016
The pickup and return location was perfect and we had a brand new car.
December 29, 2015
we did not get the car we ordered, we had to upgrade when we arrived. it took sooooo long to get the car sorted
September 19, 2015
Car was good, service efficient
Staff were efficient but not exactly friendly (I took it as a personal challenge to get a smile out of the two people I dealt with)
September 7, 2015
Staff and convenience of pickup.
Not an equivalent car and also very small engine which is challenging in a country such as Austria with many hills/mountain roads.
July 25, 2015
Staff were friendly, knowledgeable and helpful. Price was good.
Car was pretty disappointing. We wanted something small with reasonable power as we were travelling to the Alps. We ordered a polo and ended up with a Dacia Logan. Much bigger but absolutely no power, and we actually gave up on one of our drives on day because it could not handle the mountain roads. This is the second time this has happened to me when ordering with Buchbinder an it is frustrating.
GiorgosJuly 18, 2015
The car was brand new!
Hans-JoachimJuly 12, 2015
Easy dealing with the staff and adding damages, which were not marked on the rental contract.
Car Insider wasn't clean and some parts were damaged. Price is too high! Additional insurance cases had to be handled between bunch under and me, even I head full coverage.
July 2, 2015
We had a much larger car than ordered so parking a problem.
May 6, 2015
GPS was not working properly.
JackMarch 12, 2015
Friendly staff
Clean car but sounded like it was struggling, also not efficient on fuel at all compared to previous hires via yourself
March 11, 2015
Clean, new vehicle
Long que when picking up car, only 2 staff on desk
March 8, 2015
We got a car - Opel Zafira insise equipment for installing the skies.
Too much time to pick up the car.
February 15, 2015
Vehicle was quite badly scratched all round.
February 15, 2015
When we reached the rental desk the representative was very efficient.... The vehicle was fine
We had to queue for well over an hour to reach the rental desk ..... There were not enough staff to cope with the demand
JULIEFebruary 7, 2015
cheap car hire
travelling on a saturday
January 12, 2015
No owners manual in the car.
January 4, 2015
Friendly and helpful counter staff Easy drop off
Rear wheel drive in snowy conditions
November 21, 2014
Staff friendly and amenable
Only one person at the desk and both sets of customers in front of us had complications with their collection. The signage for buchbinder was not prominent.
DavidOctober 31, 2014
Excellent staff at the airport - realy friendly and helpful.
TimothyOctober 10, 2014
I really appreciated that I managed to get the date wrong on our one day car rental and the staff did not charge me, and were able to get us a car the day we had intended to use it. We had an amazing day driving through some of the most beautiful scenery we had ever seen. Thanks!
September 21, 2014
Did not get my chosen car
September 6, 2014
Downtown centre in a convenient location.
Fuel tank was not full on pick up.
August 7, 2014
Friendly and polite staff. Impressive car in excellent condition. Good value for money.
July 5, 2014
We got an Opel Zafira which was an excellent size, very clean and suited our purposed perfectly. It was a bigger car than we had expected.
There was a reasonably long wait at the check-in desk but that was because a number of flights had arrived at the same time. There were two people on the desk but perhaps another attendant would have been helpful. The queue was pretty long by the time we had finished our check-in but most of the other car-hire firms had the same.
MuratMay 22, 2014
prompt replay and quick action.
May 21, 2014
Everything about this rental was great. It was the best deal during my three week trip through Europe.
April 22, 2014
Easy to book,quick collection,friendly staff, good value for money!
StephenApril 20, 2014
My booked car was unavailability so I was offered an upgrade several models at no cost and they through in a sat nav for free.
April 7, 2014
Car, Skoda Fabia was very dirty inside + brakes were not that good.
RaduApril 6, 2014
The whole car rental experience was fantastic. Definitely will use Buchbinder again.
AndrewApril 3, 2014
Overall experience was very good. Salzburg is a small airport which helps a lot as everything is close by and you don't have to go far to get the car.
Return process not 100% clear. Other airports I use have a person in the return area to receive and check the car. Not really an issue on this occasion as it was quiet, but at busy times I can for see a fair wait if you have to use the check in desk to also return the car.
FrancisMarch 28, 2014
The upgrade was the icing on the cake.
March 25, 2014
Customer service, vehicle upgrade (thank you), value for money
Perhaps anticipate no.customers & collection times and have enough staff to handle, it took us nearly an hour of queuing to pick up.
March 22, 2014
March 22, 2014
There were English speaking people behind the checkin desks. It is sometimes difficult to make people understand your needs if they don't
Shortage of spaces for dropping off vehicle
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Buchbinder Rating
8.05 / 10
1000+ ratings


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