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Avis Reviews Stockholm Arlanda Airport

Read customer reviews on Avis at Stockholm Arlanda Airport and find the best car hire deals guaranteed

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MariaOctober 3, 2017
Car mostly easy to drive. Very nice to be able to follow fuel usage.Comfortable seats.
Automatic stopping a bit annoying. Hard to drive in heavy traffic queue where it stopped all the time. Baggage compartement very, very small for 7 people carrying luggage. Hard to locate petrol station at Arlanda airport and bad signing from petrol station.
FrancisSeptember 11, 2017
Quick and easy
stuartAugust 7, 2017
Brand new car
ZeevJuly 28, 2017
Lovely service, new and clean car.
The rental cars area is so far from the terminals, so it takes a lot of time to reach this area by the shuttles, and the same when dropping the car off.
June 28, 2017
We ended up with an upgrade. The staff were friendly, jovial and helpful.
June 6, 2017
Smelled smokey
May 30, 2017
The customer service on pick up and drop off was very good
My car was covered in scrapes from previous hires
May 29, 2017
The staff were really helpful
We didn't get the car we booked.
MehmetMay 23, 2017
Counter staff were too helpfull. Thanks to theme.
It is hard to cominicate before travel. Answer time take too much (3 days).
ElinaMay 14, 2017
The upgrade of the car
That it was far away from the terminal
MarkMay 8, 2017
Good service
When entering the arrival hall, just from the plane there are no signs which indicated were the rental car company's are. After a while I found the bus to the rental park.
April 16, 2017
Helpful staff
Car had unrecorded damage which I had to have recorded before I could leave in case it was blamed on me. 'Upgraded' to an automatic, having specifically booked a manual.
February 14, 2017
The gentleman that gave us the car was helpful, the car was good, brand new only 200 kms on the car
Office was far from terminal, we get sold a lot of upgrades and given a bigger car and charged more.
October 13, 2016
Helpfulness of the avis staff
Difficult to find the rental company at the airport
TordMay 17, 2016
The man at the desk on the 13th of May at 2 o'clock gave the best service we gave got!
May 3, 2016
The car and service
nowone got the info on the damage. There was no accidents amd i m worried about this!! small scrach no noticed by pick up. hope for no damage payments.
April 7, 2016
the office so far from the airport
MEHMETFebruary 7, 2016
the staff were really friendly
During the return of the car nobody was present so either a drop of key or walk into office and return the key to rental office.
August 31, 2015
The ease of the representaives, happy to help and very relaxed
Having to get a bus
August 27, 2015
Friendliness and competence
ColinJune 30, 2015
Car as clean and efficiently picked up and dropped off. Overall a very good experience.
We ordered a large Hyundai Sonata (or similar) and got an Opel Mokka which felt a bit smaller. Although adequate it as a bit tight with all 5 adults in the car.
May 25, 2015
Very easy pick up and drop off
Car model was not a good choice
April 28, 2015
Wanted to have a VW Golf but got a Nisan. The same group but another car
March 31, 2015
Friendly and easy to use
car hire place was fairly new I think so was difficult to find on sat nav!
March 24, 2015
Efficiency of the staff
I've never received the exact car that I have booked for! It would also be nice if the staff informed us with any specifics of the car, apart from the type of fuel because it's already on the key ring. Eg: the fuel cap closes automatically when ignition is turned on after filling. I tried to close it in many different ways but resolved to leave it until I noticed it when I tried to start the car! Always assume that your customers do not know these things! Small but helpful hints make customers return.
JiriMarch 10, 2015
Missing petrol station at the drop off, quite surprising. There s a petrol station already next to the drop off, that I saw and wanted to use, however, it is used only by employees (one employee of Avis was there filling his car)and we had to rush to Statoil which was full of people nervous due to missing flights. I guess this should ot be a problém that already existing station can serve all customers and make not only Avis clients 100 % service
JensMarch 6, 2015
It went EXACTLY as it should when renting a car: quick, accurate service, nice upgrade in the car, easy and quick return. Super!
There is simply nothing to find!
SamNovember 3, 2014
September 1, 2014
had requested a VW Golf and were offered a Hyundai. We asked for a Golf and a different car was found for us but we should have been offered the car we had requested upfront rather than having to ask for it
August 24, 2014
Quality of car
Insurance was steep!
August 5, 2014
All good!
GaryJune 10, 2014
Staff were very attentive when I pointed out some damage on car when collecting.
When collecting, There was a dent on the front passenger door and a few other scratches on car in general which was not shown on the damage report, however when these were pointed out to the staff I was assured the damage was already on the car and Avis would take responsibility.
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Avis Rating
Stockholm Arlanda Airport
8.4 / 10
500+ ratings