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Locauto Reviews Pisa Airport

Read 50 customer reviews on Locauto at Pisa Airport and find the best car hire deals guaranteed

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RobertNovember 12, 2017
Good car, good service.
On pick-up, the condition check was microscopic - the TINIEST flaw noted for me to sign-for. That made me nervous about the return (whether some other micro-flaw would be found and blamed on me). The return, however, was fine. Other hire companies seem to ignore small marks - that's more relaxing!
October 30, 2017
Very helpful staff.
Rental desks at Pisa a long way from airport (all of them, not locauto)
AnthonyOctober 29, 2017
Excellent service and a very good and competitive price indeed. A good upgrade offered. A careful inspection of the car on arrival and departure with signatures. Fautless and clear paperwork, all emailed. Seriously impressed!
Nothing to do with the company but the signage for car rentals at Pisa airport could do with some greater clarity. We didn't mind, but the so-called shuttle bus service from the terminal to the rental location was non-existent in either direction : some were clearly struggling, with young kids and lots of cases for 500 metres!
October 24, 2017
Excellent service although took a while to collect as they were very busy.
October 23, 2017
We received two quite new cars, 10000 km and 40000 km. The pick up went smoothly and they showed us all damages on both cars. We found one dent that wasn't reported, so they took pictures before we left and we didn't have any troubles at all during drop off. They seem to have all car info in a tablet where we also signed at pick up and drop off.
October 23, 2017
Friendly, helpful and efficient staff, who spoke good English. Very speedy drop-off at same location as the car had been picked up, so easy to find.
A long walk from the airport terminal to the car rental location and initially rather difficult to find - no evidence of shuttle buses.
MartinOctober 21, 2017
Great service friendly helpful and Efficient staff upgrade to better car Was nice surprise would definitely Use locauto again
NeilOctober 18, 2017
electronic sign off for existing damage, receipts and exit on return. your counter staff were helpful in explaining process but could do with more to reduce wait time
I would explain that you do not need to wait on the courtesy coach when you eventually work out how quickly you can walk from arrivals to car depot. we waited for about 20 mins with uncertainty of whether a bus would turn up or not so took decision to walk. If we had known this earlier we would not have waited
October 12, 2017
I will certainly rent from Locauto when I return to Pisa in June next year. The car was good and the staff very helpful and friendly. Spoke excellent English.
KrzysztofOctober 11, 2017
Very friendly staff, fast service
markusOctober 10, 2017
Very good
Front window a bit dirty
DavidOctober 10, 2017
No paper copy of no damage, still no email to confirm that. Paper copy should be at time of car drop off
October 8, 2017
No issues
October 8, 2017
Easy and good value
Nothing to complain about
October 8, 2017
Competitive price, location, overall efficiency and friendly staff.
We would have preferred the V W Golf we ordered to the Jeep we were given, but it did the job.
October 5, 2017
We liked that our vehicle was upgraded! Thank you!
There was a rather long queue to get to the Locauto desk.
October 3, 2017
Actually very nice upgrade
However it was rather wider than the Fiat we had booked, didn't notice this until squeezing through the narrow villages. But not Locautos fault.
October 1, 2017
helpfulness of staff at the desk and pick up
September 30, 2017
The Car and the people
Moderate queues and not clear what to do on returning the car.
September 29, 2017
We did not get the car requested but the replacement was certainly adequate and we were happy. The staff were helpful, not pushy at all. The car pick up is located within a few minutes walk of the terminal and collection of the car was speedy, as was the drop-off. I was concerned after reading some reviews but I experienced a very good service.
September 28, 2017
The ease in booking the car.
the Sat Nav should be pre-programmed with the place for return of the car by the rental staff before the car leaves the pick up point.
GrahamSeptember 26, 2017
Good, clean car - almost new. Very easy collection. No hidden extra charges. Very easy drop-off.
Confusing email once back home that read as if they were going to charge for a deposit. They didn't.
StevenSeptember 25, 2017
Fast & Efficient staff. Diesel vehicle.
September 20, 2017
Staff very helpful
September 18, 2017
Friendly staff
MichaelSeptember 17, 2017
Helpful and friendly staff. I paid for an upgrade but it was very reasonable.
HelenSeptember 16, 2017
A very easy and fast pick up.
September 13, 2017
Great rental company
PeterSeptember 7, 2017
Convenient location and excellent car quality
September 4, 2017
We asked for a diesel and we got one which was very helpful
September 3, 2017
Very quick and easy service
Car was so dirty including the windows and mirrors. We had to stop and buy stuff to clean them with to make it safer to drive.
KeithAugust 30, 2017
The car provided was supposed to be an upgrade not impressed with the car had no power when going up a slight incline i find it hard to believe this was an upgrade on the car booked
JacobusAugust 27, 2017
Brand new car. Helpful staff to accommodate our family. Endend with small upgrade but more than value for money
Nothing negative
August 25, 2017
Fast efficient handover times. Clean car model as requested.
The operator when I returned the car stated that there was a stone chip on the windscreen done during our hire period. This was not the case and when we collected the car it there had been a heavy rain storm and car wet. He agreed with us. Also when digitally signing the screen not easy to understand terms and conditions because of language barrier
August 20, 2017
Very helpful staff, both at the office and at the car handover.
All good.
August 19, 2017
Very courteous and friendly staff. The Counter Staff accepted the fact I already had insurance and did not pressurise me to but extra cover .
August 18, 2017
Easy Drop off
August 16, 2017
Very nice staff
Difficult to find person when the car was dropped off
PaulAugust 13, 2017
Not too far from airport. Staff friendly.
August 12, 2017
Fast and helpful of the workers
August 9, 2017
Very efficient staff and a good car.
Car had sticker marks on the body and smelt a little stale inside.
August 6, 2017
Poor driving position and gear box. I would not choose the Audi A1 again
RussellAugust 4, 2017
Easy transaction and friendly staff.
Nothing really!
MatteoJuly 25, 2017
Very well as usual! M
July 20, 2017
Good service
Access not easy
July 20, 2017
Booked to return car for 7am. Wasn't made aware that office in Bergamo didn't open till 8am.
July 18, 2017
Collecting the car didn't take too long. The car was fairly new and was in a good and clean condition.
No issues
StephenJuly 10, 2017
better service than other rental companies at same airport
car was dented
PaulJuly 10, 2017
Excellent service - couldn't fault it. Were a great help when our flight was diverted to Milan and arranged another car for the next day without any fuss.
JoJuly 8, 2017
All on line and very easy
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Locauto Rating
Pisa Airport
8.1 / 10
2000+ ratings


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