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Budget Reviews Dusseldorf Airport

Read customer reviews on Budget at Dusseldorf Airport and find the best car hire deals guaranteed

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shazadJanuary 9, 2017
the price
drop of of process, i was told different things about fuel options.
December 3, 2016
Was allocated an 8-seater MPV a little big for my needs
November 24, 2016
Desk queue
ALFREDNovember 22, 2016
Excellent service typical of German efficiency, nothing like the service you get in some countries ( Italy would be an example ). Excellent vehicle and all easy in the airport. Would definitely book Budget again.
Nothing to not like. Other reviewers complain about the difficult to find drop off...well I don't think they use their eyes the signs are dead easy to see and read, the whole drop off experience was a pleasure.
November 4, 2016
Very friendly and helpful staff (as ever) at Duesseldorf Airport desk.
PetrOctober 31, 2016
purity of the car, the quality of the car.
I could not pay corporate card. The card had to be my name.
NeilOctober 12, 2016
Great service, friendly staff at the desk. Ease of access/egress
car had slight tobacco odour
September 26, 2016
not clean. there was even mold inside the car...
June 13, 2016
The signs at the airport guiding towards the return point for the car were confusing or hardly visible. Took half an hour to locate the right parking building.
May 26, 2016
Very long queues at pick up. Sat-Nav didn't work and had to be replaced.
May 9, 2016
Good experience. Drop off was very well arranged and in was done within 5 minutes! Will definately book again with Budget!
April 29, 2016
Great customer adviser at Budget - Alexander
Long queue at counter. Sat Nav stuck in German !
RobertApril 23, 2016
All good
Didn't realise there was a mileage restriction. However stayed inside it by 3 kms
April 22, 2016
First class
April 7, 2016
Requested mondo, got a suv which was a lovely car but I find the driving position confusing
March 11, 2016
Brand new car Friendly service
Staffing levels were low considering the volume of bookings they had when you looked at the volume of customers waiting
davidMarch 8, 2016
smooth drive, easy performance and very clean and tidy
needed a map of the local city.
ianMarch 7, 2016
Tax applied on return of the car was a little confusing as it appeared at first to be an additional charge
MARKFebruary 19, 2016
Very helpful member of staff at Avis
I was not aware of Kilometer limit per day when hiring the car!
February 9, 2016
Almost new car. Diesel option.
You advertise Mercedes. First offered a skoda. Finally offered Seat. Great car but a Seat is NOT a Mercedes (or BMW or Audi). Budget desk said it was your false advertising...
PeterFebruary 1, 2016
Service at collection point was exemplary as the SatNav was not working and the Budget 'worker' (at the actual collection point, not the offices, fixed it immediately. It was an incorrectly inserted SD Card.
I had booked a Mondeo but received a Mazda.
TerryJanuary 23, 2016
The ease of picking the car up
There was nothing I didn't like. Thank you
January 19, 2016
High price of extended insurance
JohnDecember 30, 2015
All staff very helpful
nothing - no issues at all
December 11, 2015
Sevice at the parking when drop-off. Fast and professional.
Too much time took for all the formalities at the desk at the airport. And finnaly the madam forgot to give us the key from the car. When we came to the parking to pick-up the car, we were sure that the key will be given us there, but we were explained that the key we should got at the desk. So we had to go back again to the desk at the airport:/
SimonNovember 20, 2015
I ordered full protection at the website. No extra insurance products were tryid to forge or push me to buy. Very good experience Simon.
BenNovember 12, 2015
Booked a Mercedes and received a Citroen not an equivalent vehicle in my view, revived a day nav as an extra which cost more than the car rental
MoussaSeptember 24, 2015
Everything, from ease of booking, pick up and drop off and a lovely little economical car, just what I needed
IanSeptember 16, 2015
All very efficient and excellent service
VladimirAugust 4, 2015
New car, nice and friendly staff
Car condition was not quite ideal
RaymondJuly 31, 2015
The skoda was just lovely to drive and great gps, and run very nicely and fuel efficiency was very good.
VivienJune 26, 2015
Travelling abroad to rent a car and forgetting the driving licence is not such a good thing!! However the staff at the Duesseldorf Airport went out of their way to help me as much as possible. There was not a question they couldn't answer! When I needed a Sat Nav the counter staff gave me a choice which I thought was brilliant. The staff there would really need some praise, they know their stuff and are a delight! To me the staff have made the car rental a complete smooth operation. 5* service for sure.
First time writing a review where I can't seem to find a fault.
AndreaMay 9, 2015
The girls at the counter desk was expecting to have the booking voucher printed on paper. We had a small discussion because this is not the standard. In the end I had to email her the evoucher otherwise she won't keep the selected rate.
VOLKANApril 20, 2015
Staff was pleasant and understanding
My replacement rental car was not a diesel and I am not a fan of non-diesel vehicles
MehulApril 15, 2015
Checkout and extra charges. Overpriced fueling
April 12, 2015
nice clean car.
it took too long at dusseldorf airport to check in and get the keys.
March 27, 2015
Efficiency of picking car up.
PeterMarch 24, 2015
Due to fairs the ques were such that we had to wait 45 minutes before service,but we got an upgrade. We had to be in Aachen 12 o´clock and due to this one extra hour we were just in time 2 minutes before 12. But I would not like to experience that again.
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Dusseldorf Airport
8.5 / 10
500+ ratings