Find out what other customers think - so you can decide if Dollar is the right company for you.
13 August 2018
Overall goods experience, the lady at the counter was very helpful. Took the time to explain the different cars etc..Bring back location was very difficult to find. There were no clear signs
06 August 2018
Upgraded car. Brand new (3,000 km) Ford C-Max. GPS. Cruise control. Huge scratch on one door at brand new car. Clutch smelled for 5 days after difficult parking lot. One hour of waiting in airport counters - no (or poor) air conditioning.
30 July 2018
Great counter staff
24 July 2018
Simple ReturnHard to find desks.
15 July 2018
Nice car and easy to return it.It takes longer to get the car than flying to Barcelona. That must be i proved considerably.
13 July 2018
My car rental was clean and in great condition, relatively a new car.
13 July 2018
Was brand new car. Queue at returns and returns parking spaces available.
23 June 2018
Ended up with a brand new scenic beautiful car for 5 people extremely happy
05 June 2018
Great service from staff and car was ideal and clean.
08 May 2018
No hidden fees.
New car.Time to time long waiting at counter for pick up but...well..it's all the same everywhere.
02 May 2018
Key return box, car conditionThere was strange situation regarding absent info at the desk about my flight (was delayed), which I mentioned in additional info of booking form. It is not clear working time of rent offices and phone numbers.
20 April 2018
StaffDifficulty of locating dollar in the car Park- please put a sign up at least
18 October 2017
All of the employees were very helpful and cordial. I would definitely use dollar again.All was just fine.
29 September 2017
Great service. Very efficient and friendly staff both at check in and drop off. Car was as booked. Very clean and like new. Dollar is not advertised as being part of Hertz desk so it took me a little while to find them but I didn't read my last minute email I got on the day of the pick up with clear instructions. This would have cleared that issue up so it was my own fault.
30 August 2017
Car was not ready. Had to wait over 45 minutes in the parking lot, with no chairs available and no air conditioning.
27 August 2017
Overall excellent service. Definitely worth to be chosen.
23 August 2017
The counter staff was quick and friendly. English was very good. They upgraded me with a small additional charge and said that I would make up the cost difference in utilizing a diesel powered car and they were correct!!! HOw nice to point this out. Returning, the same man helped us and he was a smiling familiar face. NOTHING
18 July 2017
Sat nav included
New prestine car
Plenty of space in car
Info supplied by Rental cars (yourselves) was excellent Coming home from holiday!
01 July 2017
Friendliness of the counter staffMember of staff where we picked car up was a tad impatient showing us how to adjust seats
26 June 2017
Extremely easy to communicate and good guidelines and papers for communication.Low flexibity regarding pick up times
25 June 2017
Lack of communication at actually picking car up point, just given keys and had to walk to collect car on our own, no dual inspection of the vehicle or explanation given of controls.
Also no working radio in car although it was virtually brand new.
18 June 2017
Rental agreement was clear, no hidden fees, transparent. The agent was very good and explained it very clearly. I appreciated his help.
06 June 2017
No hassle rental agents. Good service.Counter was a bit difficult to spot as it's integrated to Hertz / Thrifty
10 March 2017
A low milage car in pristine condition at a competitive price.
Pick up and hand over staff very friendly.1.The tank indicator said the tank was full at pick up but it was at least 8 litres short of full.
2.Although I ordered a Dollar Car the paperwork said "Thrifty" - a bit confusing - although I realised it is part of the same hire car Group. As the counter staff did not speak fluent English I did not choose to get an explanation for this.
05 March 2017
Cheap price, quick pick-up, easy drop-off (serviced by Hertz)Upgrade didn't work in my favour as I chose the car because of its size. Bigger isn't always better, especially when you drive in the city centre of Barcelona.
09 November 2016
Amazing service. Car had a few scratches and 43km on (a bit old) but happy with it for price.
16 October 2016
The car was easy to drive.
06 October 2016
On BCN El Prat Airport Dollar pick-up point was closed (appeared later), so this was handled by Hertz. Upon entering the arrivals hall from luggage hall the is no sign of a Dollar business visible (because the -closed- pick-up point is on the other side, street side). Pleas place a Dollar sign at the Hertz location!!
20 September 2016
it was a good service.
11 September 2016
Pleasant staffToo much damage on car not identified prior to taking over the car for hire.
16 July 2016
I was given a brand new car!
10 July 2016
Ease of collection / drop off. Staff.
10 July 2016
New car. Very good in every way for our needs and very comfortable.Why doesn't every rental company purchase automatic gearboxes in their vehicles??!!
27 June 2016
16 June 2016
Friendliness of staff at pickup and return
05 June 2016
No representative at drop off. Had to leave keys in locker
01 June 2016
I esa off eres an upgrade with Sat Nav Of course this was after agrien to Pau extraI think that this day in age medium side vehicles should be supply with Sat Nav
31 May 2016
ProblemlessNo one was with me when i checked the car for scratches and to see if i need something. I didnt need anything bu younever know...
30 May 2016
the carThey immediately charged me a full tank of gas,whereas that was supposed to be an option, the price of the gas per litre was significantly higher than on the street, I left the car with half a tank, so that significantly increases my rental price.
Terminal one told me I could park at terminal two to wait for my guests, terminal two told me no.....
15 May 2016
Very good service all round.
05 May 2016
Brand new car, easy location on airport, easy to return, immediately next to arrival hall, no shuttlebus neededDifficult to find dollar rent a car, small sign
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