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Budget Reviews Philadelphia, PA

Read customer reviews on Budget in Philadelphia, PA and find the best car hire deals guaranteed

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December 9, 2017
It was hard to find the returning place in Newark
KarelSeptember 18, 2017
+ we have got a free upgrade to a quite luxurious well spacious Fusion Titanium fullsize. + Budget does not charge for drop off at different location + really a quick dropoff and the direct Airtrain monorail at Newark, To be in 10 min from entering the cardropoff are you in airport terminal is good.
- though the pickup was earlier in the morning, we had to wait almost an hour in the cold in Philadelphia airport for a bus shuttle to the rental place !!
MarkSeptember 4, 2017
Helpful counter staff, excellent car, return process.
Long time to collect car, due to limited staff numbers and queue of customers. Car was clean but some open bags of biscuits and crisps were left.
OscarJuly 25, 2017
The service in the second location was exceptional they give me all the information and the facilities to exchange the minivan without any problem
I have a problem with their first is Mini van that they give me actually I have to go to another budget location to exchange it be because it has a lot of mechanics problems
BharatkumarJune 22, 2017
Car given to me was clean and well was booked for 8 days and everything get what I expected.
GuntherMay 4, 2017
Had to go around the car to check for previous damadge by myself, representative wasn't helpfull at all.
March 30, 2017
the Exchange of the broken car worked well and the replacement was a lot better
the first car I got was in a very used state and had an engine Problem after some 70 miles.
March 29, 2017
Car rental was fine, good trunk space, car worked well, glad there was a snow scraper in the car!
Budget bus did not stop for me at the airport; I had to call Budget who told me I could take the Alamo bus to Budget. This would have been good to know before I rented. Also, somewhat concerned that the counter did not take my gas receipt at drop off as they said I would be charged a full tank of gas without the receipt.
November 26, 2016
I had a problem with the car and they replaced it immediately.
Took quite some time to wait for the shuttle and then get the car.
AngelaOctober 3, 2016
The queue at collection
August 2, 2016
Price, service
JEANETTEMay 23, 2016
Quick return of car Helpful shuttle driver
It took too long to pick car No explanation was given on how to use the car.
FrancisMay 13, 2016
Quick easy process with all documents in order and accepted. The car was clean and well appointed. The pick up and drop off were eficient. f
N/A No priblems.
GrahamApril 25, 2016
price good. easy pick-up & drop-off. car ran well.
nothing particular
April 11, 2016
EXCELLENT assistant - wish I had her name as she was truly VERY helpful
Not getting a DODGE which was main reason why I had booked with you
BarryFebruary 22, 2016
Clean well maintained new car
It was difficult to get out of and counter staff seemed a bit confused about having cars available.
GregoryAugust 19, 2015
General condition and level of equipment of the car
Not being familiar with recent American car models, I had a little trouble figuring out all the controls on the dashboard. I would have appreciated having the mfr's manual to consult. Also, the EZ Pass key in the car, which I did not want, was set in the on position as a default mode, very nearly causing me to use it anyway.
August 12, 2015
WE ended up with a Lincoln Navigator because they did not have the car we ordered it was more expensive but worth it.
The car was not clean,it appeared to have been washed with a dirty rag inside and out.
August 1, 2015
I rented a car for 25 days in total. The car I received upon my arrival was very poor: inside not cleaned and a few miles up the road, low pressure on one tire (dashboard indicator). At my first passage at a Budget agency, they pumped it up. On my second passage, I was given a new upgraded car, which was excellent.
First car was very dirty on the inside, lots of scratches on the outside, low tire pressure (pump up daily).
July 3, 2015
Mismatch between voucher and terms offered by budget wrt extra drivers
AnthonyJune 23, 2015
friendliness of staff.
the booking they had did not match ours good job we took our copy had to argue with them for sometime so has not to get additional charge. On returning car had to wait for some time as return lot was full and they were unable to process car return
May 13, 2015
I booked Car Group: Dodge Avenger or similar and I got a chevrolet cruze
October 31, 2014
August 22, 2014
Someone backed into my parked car while renting and thus issue and car replacement was hassle free.
PhilAugust 20, 2014
Attention of your staff, in particular offering an alternate car which was more fun and better on fuel economy - saving us money.
AndrewJuly 16, 2014
Car was very good. Drop off was easy because we brought it back full of gas. Those who didn't looked like they had a big queue.
Having prepaid I thought I should be in the priority line, but was told I should have gone direct to them! The 'regular' line was then filled by people arriving after me, so it took a long time - not good after 8hr flight.
RobertJune 29, 2014
Budget's system did not recognise that I had pre-paid for a tank of fuel and additional driver(s) which led to my having to sort it when I returned the vehicle. They had rectified the gas situation but I still had to go to the desk and (again) show them my confirmation email which clearly stated that I had pre-paid as above. This spoiled an otherwise excellent car rental. I would look at other rental agencies before I used Budget again.
February 17, 2014
Low prices Great value Really Fast pickup/drop-off Upgrades offered Insurance included Reliable service
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Budget Rating
Philadelphia, PA
6.5 / 10
100+ ratings



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