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Alamo Reviews Oakland

Read customer reviews on Alamo in Oakland and find the best car hire deals guaranteed

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MarkJuly 9, 2017
Car wasn't cleaned when we collected
GeorgeJuly 1, 2017
No hard sell add-ons, cost of full to full and pre-paid tank made clear
restricted choice, only 1 full size car available
stephenJune 30, 2017
Price car quality friendly staff speed of pickup.
Distance of rental centr from airport, car could have been cleaner, it had stains on the seats, and there was no explanation of the cars controls/ facilities. It took two days to lower the rear seats as the handbook was not clear.
RussellJune 30, 2017
Price, car and clenliness
June 22, 2017
Evrything worked as advertized
June 18, 2017
Everything perfect
Nothing at all
DavidJune 17, 2017
Nice new car,had lots of good features.
UrialJune 13, 2017
Brand new car wit zero Milage! Fantastic!
Sat nav was a bit too low down on the days. If it was higher this would make it easier to follow!
May 30, 2017
Jackie, Alamo's representative at the counter, friendly, personable, efficient and quick.
The location of the car rental place; way off, off, the airport.
April 27, 2017
Helpful staff. Appreciated the upgrade to a compact.
GPS was last one available and in Chinese and needed reconfiguring which took time.
March 20, 2017
the man who allocated the vehicle was friendly professional & efficient & retrieved the position from the unhelpful receptionist
the receptionist was bordering on rude & certainly wasn't friendly or didn't appear to have many customer facing skills
IANJanuary 3, 2017
A very friendly and helpful lady in the parking lot took time to get the right car for our needs
Nothing at all - all good
October 30, 2016
No instruction about controls. Underpowered even for a basic car. Poor air con.
TorOctober 17, 2016
Pleasant people - nice with free upgrade to a BRAND NEW car!
No complains - what so ever :-)
NicholasOctober 17, 2016
Everything, in fact this was the first time since our first trip to CA in 2009 that a "Pre-Pay" rental was faultless.
October 11, 2016
When you speak about counter staff I rated the lady that was outside giving cars to the client. Good spirited, lots of humour and professional at the same time. Lovely person. There was a man at the exit who was also very nice. Must admit the person inside at the rental desk was something else. she had a "sore throat" taking her spirit away I guess
RonaldOctober 1, 2016
The car was good and no problems while on trip, Alamo staff courteous and helpful.
Tried to contact RentalCars several times by phone but kept hanging on the line for twenty or more minutes each time but was still unable to speaker to an advisor. Interactability of RentalCars website could be improved and more exhaustive and informative FAQs needed.
TonySeptember 14, 2016
July 4, 2016
teh people who helped us, and the easy fast controls
ZdravkoJune 12, 2016
Everything was great.
AlanJune 8, 2016
Being able to pay by debit cards when no other company will
anthonyJune 8, 2016
Really excellent service and car was perfect. Wouldn't hesitate to recommend alamo.
May 22, 2016
AnimeshApril 21, 2016
Awesome experience
April 17, 2016
Everything proceeded as expected and very efficiently from making the reservation, to picking up the car to returning it.
DanielJanuary 9, 2016
The ease of pick up and return.
Travelling with 4 people and 4 suitcases we would have preferred a station wagon. We had to keep one suitcase in the back seat, which was uncomfortable. Otherwise we are happy with the car and the service. Thankyou
AntonJanuary 5, 2016
We had some problems getting our payment done on rentalcars.com Seemed like a bug when it finally worked. But otherwise superhappy with the service!
October 19, 2015
FedericoSeptember 26, 2015
Gps included
HenricusAugust 30, 2015
Everything was okay
I don't know if its normal for Automatic gear cars but i had a lot of troubles With the gear Automatic selection when driving Down hill..... it lost completely control
ÅsaJuly 19, 2015
Efficient help when we traded car due to break-in. They replaced it immediately with an exact replica.
Could not get in touch with 24-hour roadside service when we had break-in.
DongJuly 13, 2015
Very professional services
RobertJune 13, 2015
I tried to extend the rental period by three days, I couldn't do it over the phone with Alamo, and had to go to the airport. I could't add days immediately after the initial rental period unless I came to the terminal the final day of the rental which I did not want to do. This meant,I was assured, I had to enter a new rental agreement that was concurrent with the final day of the initial rental meaning I paid for one day twice, not a happy camper. It was totally inflexible.
May 30, 2015
Fast actions both ways of rental
The "Need maintenance" light started blinking when about half of rental period was done...not so nice when you were just then in Yosemite mountains
BruceApril 29, 2015
The experience was excellent
CarlApril 3, 2015
Spacious, automatic gear, unlimited mileage.
I requested a non-smoking car, however the car smelled of cigarettes. I thought Alamo had a non smoking policy so I was surprised this occurred.
MalinJanuary 4, 2015
The car broke down. Alamo arranged towing, pickup and a replacement car very quickly and efficiently. And all people that helped out where efficient and friendly.
peterDecember 29, 2014
quick efficient friendly staff
Picked up car in dark at airport, car had windows down when we picked it up. Next day overwhelmed by smoke smell in car. Spare tyre was loose in luggage area and rear cargo lamp was detached from mount.
BillNovember 15, 2014
I was upgraded to a full size and had insurance included all at no extra cost.
No issues.
StephenOctober 9, 2014
The whole process was easy, quick and very efficient. The vehicle was excellent in every way and fitted our needs perfectly.
US road signage is often confusing and unhelpful. Unless you know the road you can easily misread directions when travelling at normal speed. Be very careful.
September 10, 2014
We have used Alamo several times when visiting California and have always been very pleased with the service.
AukeAugust 28, 2014
Kind staff, no waiting time, excellent car
RoyAugust 4, 2014
I liked the entire process from A to Z.
The only thing I found a bit negative was that the person at the desk, when collecting the car, struggled to make me upgrade or buy other things I did not need.
July 31, 2014
The hours operating of the desk because when the plane arrived it was closed and we waited for 5 hours in the airport.
PaulJuly 11, 2014
Great service overall.
January 29, 2014
Convenience, competitive pricing.
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Alamo Rating
8.7 / 10
250+ ratings