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Hertz Reviews Bangkok

Read 50 customer reviews on Hertz in Bangkok and find the best car hire deals guaranteed

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KokJune 29, 2017
Efficient and friendly staff
WilliamJune 2, 2017
Counter service staff were very friendly and helpful
Car had done 160,000km and was about 5-6 years old
May 20, 2017
Nice customer service
May 18, 2017
Friendlyness, same location pick-up & drop off (avis is different location). Price quality was good
May 8, 2017
Easy process
March 30, 2017
Great service and professional staff
JoseMarch 17, 2017
The service. The engine light came on after a couple of days driving. I was 350 km from Bangkok and they sent me a replacement car right to where I was staying. Can't beat that. Jose Canhao
Had to go and get someone from Hertz when returning the car at the airport
March 12, 2017
March 11, 2017
Friendly staff. Good service..and luckly i got promotion that wavie for full insurance. Accidently the car was hit casued paint damaged.
The car is a little bit petrol costly...but we choose this car not their fault
JohnMarch 9, 2017
Difficult to gain access to the rental drop off point due to lack of signage.
vesaFebruary 12, 2017
Tere is no signs to return rental car.
MartinFebruary 11, 2017
Ease, speed, friendly and overall top-notch processing of getting us a replacement vehicle of the same size, group and condition (while on the road) from one day to the next when the originally rented vehicle was involved in an unfortunate accident (and could no longer be used during the duration of our stay due to considerable necessary repairs).
ileenaJanuary 30, 2017
Difficult to find some place to fill up the gassoline near the airport. Bad signs where to drive to leave the car back.
LaurieJanuary 30, 2017
Everything was very well done. Thank you
emileJanuary 10, 2017
The vehicle
The slow staff at the Hertz desk and the lack of signs and room to return the vehicle easily at the airport
January 6, 2017
RogerJanuary 4, 2017
Car roadworthy but due for retirement.
December 28, 2016
Slow progress during car pick up
WilliDecember 5, 2016
When you drop town the car back to the airport, there is now sign, where to drop the Hertz cars, so normaly you will end up in the department lewel and not by the Hertz car office one line deeper.
GerardNovember 14, 2016
Efficient service
September 7, 2016
MartinAugust 18, 2016
There was considerable body damage and I considered the condition not as good as expected.
NicholasJuly 4, 2016
Pick up and drop off times were very good, car was in a good condition. Booking was easy.
June 3, 2016
The speed of picking up the car was faster this time around
The overall condition of the car - the aircon didnt work properly, the car made noises, the windshield wipers had no liquid for use which was very dangerous with a blurred windshield on the highway and unexpected rain!!!
PaulMay 23, 2016
Did not get the car i ordered. Car in average condition. The mats inside the car were sticky when we picked up the car. All rental cars should come with a smart phone holder.I had to put air in the tires as well. Not Hertz's fault but the airport has no rental car return signs (extremely difficult to navigate to return car)
March 31, 2016
Helpful staff and location is convenient
Rental car is not that clean and got technical problem on the hand brake
March 31, 2016
Big car. AC.
We rented a child seat. It did not work. And was in poorly shape. That is not good enough!
AGUSMarch 27, 2016
Service of the staff is very Fantastic,they help me to find gas station to top up the fuel so I don't have to pay expensive extra charge for the fuel
The car a little bit old
February 19, 2016
Value for money
Car pick up takes too much time
February 16, 2016
ugly inside/outside, the car is not a good condition, the interior maintainance is bad.
February 16, 2016
Staff was rude when we wanted help by telephone during drop off. Apparently she was busy with other customer. My wife was upset. Also why do we need to come to the airport desk? Staff should come to check the car and return credit card slip. Waste of time.
February 11, 2016
The car was new, very good
Took a long time to get the car
February 10, 2016
Very Helpful Staff
DavidJanuary 26, 2016
Wanted a Camry, got a Accord. Black not a good colour in Thailand with the sun.
markJanuary 23, 2016
Car was not ready when we went to collect it. We were on time. Over a hour we had to wait!! Outside condition of the car was poor, paint was missing and there were a lot of scratches on the car.
GlynJanuary 16, 2016
After an initiall booking mix up my end, Hertz staff were very helpful. They didn't have the car I booked initially but I was able to swap it at another branch near my hotel the following day. The replacement car was brand new. Honda Jazz is deceptively large inside for a small car and the 1.5 auto is perky and economical. Took a while to get used
AJJanuary 13, 2016
Helpful stuff.
Car inside dirty, need to clean up before handover to customer.
January 5, 2016
It was all Ok. The car was ready and was clean inside. The car had been washed but not too well, they had missed a large section of the roof.
I'm nit picking here but other companies at BKK provided a couple of bottles of water and a box of tissues. Not a deal breaker but a nice touch when they are provided.
SiewJanuary 3, 2016
Very convenient pick up location
The drop off location iz not at Sukhon Court is not so easily located
December 31, 2015
cleanliness , quality of vehicle
difficultly in locating the drop off point. No indication or board or information.
December 20, 2015
Car in good condition.
No receipt that car was returned in good condition. Abs it would take 2 weeks to refund the deposit amount.
December 13, 2015
convenience car and law cost of benzene.
car chair cover (lather) was torn. hertz are putting too many stickers on the rear windows it disturb using the main mirror.
December 8, 2015
Staff's service, car pick-up & drop-off convenience
Some smell in the car
WilliamDecember 7, 2015
Reliability,commfortable on long journey.
YniongDecember 6, 2015
Staff and condition of car
December 3, 2015
The drop off point at Bangkok town centre is having serious traffic congestion.
JamesNovember 30, 2015
Hertz has an advantage that you can drop the car off at the terminal.
Time to get the car, I was on time as stated on the booking but I always have to wait, this time it was because there was only one driver delivering cars!
PeterNovember 10, 2015
Helpful staff, good quality car, clear explanation of excesses
November 1, 2015
Efficiency and convenience in collecting/dropping of car.
October 28, 2015
the price that included full insurance including the excess and two drivers. fuel consumption was around 16 KM per 1 litter.
the driver seat were with torn leather
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