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Fleet Rent A Car Reviews Zagreb

Read 50 customer reviews on Fleet Rent A Car in Zagreb and find the best car hire deals guaranteed

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December 29, 2016
All was good
IvanOctober 17, 2016
Value for money, ease of process, friendly and helpful staff.
October 13, 2016
Once I got speaking with the staff everything went smooth. Price was fair, car was in good condition.
Extra fees are a bit confusing; the booth is really small and looks like there's not enough staff. Dropped off in Dubrovnik, took also a lot of time until someone was free to inspect the car.
TarekSeptember 1, 2016
The service was good and relatively fast. The staff are good and helpful and explain every thing very clearly.
Nothing really.
August 28, 2016
Staff aat the pick up desk, the car itself( disel a automatic)
Dropping off in Split Airport is to complicated: after returning the car, you need to go to the office inside the the airport terminal, to stand on the line and to return the papers ( even though i returned the car with full tank, no danages, and no extras)
August 4, 2016
Excellent staff, good service and very efficient.
July 23, 2016
Economical (didn't need much petrol) The car drove fluently Very clean car
Light engine to drive around in Croatia. Black car (very hot in summer)
MartinJune 19, 2016
Cost, and ease of collection and return. Very helpful staff.
Not made aware at pick up of the higher cost of fuel when returning car with a part full tank.
ChaoMay 30, 2016
Overall, it's a pleasant experience.
It would be much better if the website can show the extra payments such as cross border fee, one way fee, additional driver fee... etc in a clearer way.
April 7, 2016
excellent service
DraganApril 5, 2016
Everything was grate. people friendly,car super,pick up and drop off quick.
March 14, 2016
Car was steaks from cigarettes. Terrible
March 10, 2016
helpful staff
miscommunication between staff
MohammedOctober 27, 2015
I was able to take the car before the arranged time. The counter staff was clear in explaining the necessary documents.
ANDREAOctober 18, 2015
Service and car condition.
I don't have complaints
October 15, 2015
BenjaminSeptember 27, 2015
Clean and well maintained car, helpful staff.
GPS was difficult to operate somehow
LeonardoSeptember 11, 2015
The car cleaning!
SHERIFAugust 28, 2015
Friendly, helpful and efficient service New car
August 9, 2015
I thought it was very expensive. There was a high fee for dropping off in another location.
August 5, 2015
This negative feedback is more for Rentalcars than for Fleet. I'm not happy with this rental, because there were surprises (I had to pay more than I was expecting). Yeah of course they have it all written, but you either spend a couple of hours searching for all the small font sentences or you get to the counter and have some surprises. Rentalcars should find a way for you to pay online all you have to pay, and easily knowing what it is. Plus it is ridiculous to have a one way fee on a country like Croatia. I'm sure Fleet will now rent the car to someone going from Dubrovnik to Zagreb, and so on, and so on. Rentalcars has the power to put an end to it, and also the interest, since it's a fee that is set by the agency and generates no margin for Rentalcars.
ElizabethAugust 5, 2015
The car was perfect for our trip.. handled great. When we called to inquire about bringing it back early and to a different location the person we spoke with was helpful and friendly.
I had expected to be credited for a day's rental but that did not happen.
July 31, 2015
Reasonably helpful staff at pick up. But abrupt at drop off.
One way fee Didn't do pre car check with me at departure to confirm damages to car. At drop off Went over car with fine tooth comb looking to find any possible scratch then drove car off like a rally car
July 26, 2015
Car didn't have much power on motorway and was not as efficient on petrol
July 19, 2015
we were not giving any information of the opening hours of the Office in Zagreb. In the paper it said from 11.00. We show up at 12.10 and are beeing met by an employee who tells us first that we are arriving too late to get the car, and that she actually closed the Office at 11.30, but coinsidently and fortunenately she was still there, so we got the car at the end. From this experience to remarkable critics remains: Why were we not given a specific period of time in which we could had picked up the car. Why did the employee not call and check with us before closing and leaving the office. Giving it was sunday it probably would had been impossible for us to get the car if we had arrived and found a closed Office.
July 18, 2015
Easy to rent the car
The deposit and we have a little damage and they ask us for a lot of money for that
July 17, 2015
Got downgraded from a VW Sharan which was necessary for a party of 6 to a Peugeot 5008.
July 16, 2015
Car was good
Car was not clean
BOSCHJuly 12, 2015
TundeJune 17, 2015
June 14, 2015
We got an BMW which is an equivalent.
The care failed within the first 50 to 100 Km , but that is no fault of the Company as 600 Km previously someone had put petrol in the Diesel car.
jamesJune 14, 2015
Staff were great and we got a brand new car so what more could u ask
Garmen sent us on a couple of weird roads but really that just added to the fun so not really a dislike
March 15, 2015
very pleasant staff to deal with. car was a great fun to drive. Would love to get the same car next time as well.
IvankaJanuary 10, 2015
car drove well, pick up process was easy & counter staff spoke good English
NO attendant at car return point - had to go inside and wait in behind 2 other groups hiring cars
DavorkaJanuary 3, 2015
Very helpful and understanding staff. Excellent car. I felt safe and well served. Would highly recommend.
StephenOctober 8, 2014
Got nice upgrade for free what else can I say exelant value for money
Nothing at all
DoronOctober 8, 2014
Good service / Great company ! like to work with them i will back to take care again from "Fleet" ! anywhere anytime !
I don't find any problem about service or car for all times i rent with them .
October 3, 2014
Vehicle upgraded to a higher class, excellent value for money.
Slow on return (40min).
WilliamSeptember 26, 2014
Very good service Ideal car
Little extras like daily charge for driving outside of Croatia No dedicated 'rental car returns' signs on entering airport - not the fault of Fleet
PeterSeptember 14, 2014
Ease of returning vehicle - drop off very efficient at Split raddisson blu
Cleanliness of car at pick up
DerekAugust 30, 2014
Free upgrade to BMW 1 series. Lovely lady at desk.
A little expensive compared to other EU countries.
KrzysztofAugust 19, 2014
Stuff very friendly and helpful.
We had to wait for pickinp up the car to long.
JonJuly 28, 2014
We were upgraded from a VW Sharan or similar to an Opel Vivaro not what we expected but was not a problem as im ok with driving vans . Easy to collect & drop off.
Inside of the vehicle was good outside was not so good. It had been previously damaged by other customers. hardly a straight panel on it. Sad for a fairly new vehicle.
July 20, 2014
The rental car location and setup at the Dubrovnik airport is suboptimal/unorganized. The entire area is overly congested with rental company booths which leads to long wait times, confusion and chaos when trying pickup or drop off the car.
GordanJune 23, 2014
Excellent Service, I would recommend it
June 6, 2014
Time taken to complete paperwork at pick up and drop off.
MarkJune 3, 2014
We arrived late, staff accommodating, had to pay extra fee though. Pickup straight forward and easy. Car was good size for travel. Would highly recommend or use in future.
Not as clean as I would have expected.
June 2, 2014
friendly staff
ordered an Audi end up with Octavia
TristanMay 15, 2014
The flexibility of pick up in Zagreb and drop off in Dubrovnik made holiday planning very easy. I would use Fleet Cars again and recommend your company to friends travelling to Europe.
TerryMay 5, 2014
very good staff at the airport, I make sure I return to the Fleet desk for car hire.
cant fault anything
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Fleet Rent A Car Rating
Very good
7.83333 / 10
1000+ ratings


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