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Thrifty Reviews Bordeaux

Read 50 customer reviews on Thrifty in Bordeaux and find the best car hire deals guaranteed

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May 21, 2017
The car was great.
We returned the car 3/4 full with fuel but were charged for a full tank.
May 17, 2017
Brand new car with 10km on the counter! Automatic
JeremiahMay 10, 2017
Confusion about Thrifty desk at airport. The desk was unmanned but had a sign telling me to go to Lane M1 in car park. This turned out to be for Firefly and I had to return to the desk to then discover that I should have gone to Hertz desk
GavinFebruary 26, 2017
helpful and friendly staff
car with dents
RaquelFebruary 12, 2017
I am impress with the service provided it. It was very quick. The staff was really nice and polite. I got a new car.
No comments as the service, the car everything thing was excellent.
September 7, 2016
No disabled access vehicle.
August 30, 2016
Price, ease of hire and efficiency of staff.
The location was under heavy construction, so it was difficult to find the location.
July 31, 2016
Friendly staff
We Were not told to retain our copy of the scratches on the car when it was inspected on collection.
July 18, 2016
Efficient and friendly service and very good car
DavidJune 26, 2016
Good car and everyone very helpful
MichaelJune 20, 2016
we liked the car kia diseal,very economical.drop off was quick.
poor handover ,staff too busy,wished we had a very brief introdution on how to set up the sat nav,otherwise it was fine
June 19, 2016
Good comfortable car. Official spoke good English.
Not used to needing clutch to start and button handbrake needing foot pedsal to release. Had to go back to office twice to ask - should have been explained. Car hire office re-sited due to extensive works at Station resulting in half mile walk with cases. Return venue marked well on map but had to plan carefully how to find one way steet
June 6, 2016
Emanuel was very helpful and cheerful when returning the car.
May 23, 2016
Value for money
Long queue to collect car, only two people on desk at busy time
IdrisMay 20, 2016
All good, no problems
philipMay 2, 2016
ADmin was excellent
I paid to upgrade to an automatic with a satnav. It was a Toyota Yaris hybrid. Dreadful car - gearbox all over the place, no power.
April 5, 2016
The car was too big.
CarlMarch 14, 2016
No Hassle Good price Clean car Friendly and professional staff (with English language skills)
October 12, 2015
Value for money.
When I came to pick the car up they gave the keys to a fiat 500 when I booked a car like the Ford Focus. I did complain and they gave me a scenic instead, but I found this quite a cheeky approach.
JamesAugust 30, 2015
Quick and efficient handover and drop off.
The car had not been cleaned inside and there was grit and sand in both foot wells.
AndrewAugust 16, 2015
Queues for Hertz (Thrifty desk was a closed) were nice and short - Euopcar were much longer and would have taken hours ! Staff were friendly and English was good (which helped me). They gave us a car with built in sat nav, which was a nice surprise.
Nothing - all went well.
DouglasAugust 11, 2015
Pick up car park very close to airport
July 12, 2015
Ease of getting it and returning
June 22, 2015
Convenient and good value for money
May 31, 2015
Friendly staff
Because of the size of the car, I find it floating a little. I said not perfectly clean as in the box by the seats, it was dirty, with fluff, pieces of paper and hair. Not appealing when they are not yours. Otherwise, car clean. Thank you
April 7, 2015
Didn't like the fact that if you want extras eg child car seat or sat nav that u have to pay by the day a one off payment for the time you have the car would be better value for money!
April 4, 2015
no hassels
prepaid gives no flexibility on change of plans
NatalieMarch 10, 2015
The young guy that served me is a credit to the company (Hertz) a réaly nice young man with a fantastic attitude. Always smiling. Fantastic service. Merci :)
DavidFebruary 23, 2015
He car was big and as described....staff were friendly and helpful
upgrades expensive for what was given...ie sat nav
MartinSeptember 9, 2014
Easy check in, knowledgable staff good vehicle fair price, easy drop off.
Parked a long way from terminal, directions were not toogood, took 10 minutes to find the vehicle.
August 30, 2014
All went very smoothly, from booking right through to returning the car at the airport. We received excellent customer service from staff and will definitely consider using Thrifty again.
GemmaAugust 26, 2014
Free upgrade. Thanks :)
August 18, 2014
Basic small car and economical
Expected a Polo and not a Punto car not used to driving.
August 11, 2014
The staff where very helpful and efficient
The car was supposed to be automatic but it was dual (both auto and manual). This made the automatic mode extremely jerky and not at all smooth during gear changes
JamesJuly 31, 2014
The quality of the vehicle and the friendliness of the staff.
The office in Bordeaux was closed for lunch so I wasn't able to have signed confirmation that I left the vehicle in excellent condition - exactly as when it was picked it up.
July 28, 2014
generally everything, no problems
hughJuly 27, 2014
Excellent service and car met our needs perfectly
Very hard to find the Thrifty desk (it was at the Hertz desk) no signs and the Airport information staff did not know either
RupertJuly 21, 2014
Got the car I ordered at a great price. Many thanks.
July 21, 2014
Put simply it all worked.
Nothing not to like.
JohnJuly 17, 2014
Easy to find, staff helpful.
I was confused about returning the vehicle with fuel I thought the representative said if you did over 300km return it empty and it's filled with a cheaper rate. I'll see what my card statement shows.
July 13, 2014
good sized car and suited our requirements.
slow service and staff not sure how to explain to us how car started (differs in many countries).
June 30, 2014
Competitive pricing
Thrifty was not advertised as one of the car rental companies until one arrived at the rental desks where we ended up dealing with Hertz
June 11, 2014
Car was comfortable and easy to drive. Just what I needed for short journeys in the Médoc.
Absence of high visibility gilet in case of breakdown/accident but there was none. I never drink & drive but understood that an alcohol tester had to be in all cars but there was none. The representative who checked the car on my return said the law on this was not passed so guess I worried unnecessarily.
June 2, 2014
We had booked a 7 seated car but your counter staff in the airport recognised that this would be too small with the amount of people plus the luggage we were carrying. She suggested a larger vehicle which was perfect for our needs.
Everything was excellent
CallumMay 20, 2014
Easy pick up, nice Staff.
Car had not been cleaned very well, I cleaned it before return and it was obvious that it had been a very quick turn-around prior to me getting it.
MervynMay 7, 2014
difficulty in locating thrifty desk airport information could not help eventually found at the hertz desk
MarkApril 20, 2014
Excellent value n service, the car had only 1000 miles on it abd very economical. I would defintely use Thrifty car hire again
CallumApril 8, 2014
Already booked for next trip, the Polo TDI was one of the best hire cars I have had and I've been hiring a fair bit in the past two years since buying a wee house in France.
That there is no 'Loyalty' or similar scheme for regular customers. The cost of hiring cars is quite an added expense for us and as we may start to spend longer in France, we may have to consider buying our own car with all the problems that that can bring.
February 11, 2014
Overall value for money. Efficient staff and ease of collection/drop off.
Car engine underpowered, and uncomfortable vehicle for any longer than three days.
January 29, 2014
Ease of booking process on-line. Access to GPS. Access to Wi-Fi.
Took a while to find the Thrifty office at Bordeaux Gare St Jean. I didn't realise it was at the Hertz office. I thought the costs for the GPS and Wi-Fi access were a bit excessive. Additional insurance options offered at desk, I thought this had all been sorted when I booked on-line.
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Thrifty Rating
Very good
7.2 / 10
500+ ratings


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