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Budget Reviews Munich

Read 50 customer reviews on Budget in Munich and find the best car hire deals guaranteed

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March 20, 2017
That a previous damage on the car was recorded in the database but not on the paper sheet that I was given. Fortunately the lady in the counter was very helpful when I returned the car and cleared this out.
PhilipMarch 6, 2017
Took far too long to pick up vehicle
March 6, 2017
Car language was changed To russian. Did know how To change it. We try to contact budget To get some tips to do That.We called their helposti phone but know on answered.
February 27, 2017
New car. Smooth process
The ordered ski rack was not available. Also in the car the floor mats were missing, so I was a little afraid about the cleanliness of the car when returning - after all it is a family car, winter = mud, many feet in the car.
andrewFebruary 25, 2017
Was told that there were lots of petrol stations to fill up close to airport but struggled to find any so was charged for full tank when tank was three quarters full.
JonathanFebruary 24, 2017
Staff helpful, car clean, serice good.
Ordered a GOLF and got a FIAT 500 ... OK same group but not anything like the same car.
February 24, 2017
clean, relatively new car
the queue to pick up the car was very long.
IdoFebruary 19, 2017
good car clean works perfect easy to come back
no spear tire
February 14, 2017
great value for money low fuel consumption
however, this was still a Diesel car - environmentally harmful
February 6, 2017
I would have prefered the car I booked rather than the upgrdae
LeeJanuary 30, 2017
Excellent drop off at the airport and quick hand over of key. Made life a lot easier not needing to find the rental desk again in the airport.
Had a wait for the pick up of keys. It was at a peak time but I would suggest more operatives should be put on the desks at these times.
January 22, 2017
Car was OK.
It took 1,5 hour to pick up the car. Long que on the counter desc.
January 21, 2017
Very easy to drop off.
January 14, 2017
Car upgrade
Charge for one more day for one hour delay on return
January 14, 2017
Good, clean car.
January 7, 2017
Ease of the check-in and drop-off
Car was totally unprepared for weather conditions. The car was parked for most of the trip as the winter tyres could not cope
January 3, 2017
January 3, 2017
Lovely comfortable big car.
January 2, 2017
Fast service, car easy to locate. Car hire return convenient and easy to find. Return checks handled very efficiently
Difficult to locate a petrol station close to the airport
December 28, 2016
Nice car to drive. Ease of booking car back in.
Wait to collect the car - very busy. Cost was more than expected.
November 11, 2016
Quality of car - low mileage, clean, new.
Queue for pick up 20 minutes. Staff sitting at pick-up desks but not serving customers, just fiddling with pieces of paper.
LiamNovember 2, 2016
Staff were incredibly helpful. I am very pleased with the service
The car park. Being what I think was a 4x4, your deposit is on the line before you even leave the premises. Everything else. Perfect!
KennethOctober 13, 2016
Everything was pretty straight forward as you would expect with regards to picking up the keys and paperwork, the Budget representative explained everything clearly in English, she gave us a mini map to find the multi-storey carpark were the car was parked, only a 5 minute walk away. So all good.
Between me and my 2 brothers we had difficulty in finding a sign pointing out where the car hiring offices were located in Munich central station, when we picked the car up it wasn't the type we were expecting however it was of the same size etc.
September 25, 2016
The car is very easy to drive.
September 18, 2016
size of car and boot. efficient and economical engine.
inability to raise passenger seat. some difficulty with rear view and sideway view due to large door pillars
September 18, 2016
1- New car. 2- Good condition.
NO CD changer in the car.
September 11, 2016
More queues, largely due to those without correct docs, put on another counter for customer service
September 11, 2016
Queues, queues, queues, move customers without correct docs out of the queue into customer service, let the rest of us get served
September 11, 2016
Queues are awful, lack of correct documentation means customers were waiting up to half an hour to be to get unprepared customers through, causing queues to move very, very slowly.
September 11, 2016
Queues ridiculous... over an hour in queue. Why cant check in, automated or pickup be pre booked to save time
September 11, 2016
staff really helpful
Awful queues, over an hour in the queue. Missed meetings etc
AlenSeptember 2, 2016
The seats on the Opel Astra were uncomfortable. If we got a Golf like I ordered we would not have so much pain in the back.
September 2, 2016
Very efficient staff despite slow process.
Very long queue in Munich Airport, and slow process once at desk.
VernonAugust 24, 2016
The car was excellent. The staff were friendly.
There was a two hour wait to collect the car. The numbers queueing for cars at the desk were way to high for the numbers of staff. Queues were mixing with SIXT as the queue was so long. It took us longer to get from the entrance to the rental area to the rental desk, than it took to fly from Birmingham to Munich... not a good start.
August 23, 2016
Car in very good condition and no problems with it.
Was quite a long queue at desk to collect car but Munich is a very busy airport.
TeresaAugust 22, 2016
The car was not a Mondeo but a Seat and quite different as it was a people carrier (Albrahma) but I was content with it. When we returned the car it was very unclear what we should do with the key or documents. I eventually found a young man who was in the main part of the airport and he was very helpful.
The person who served us at Munich Train Station when we picked the car up was rude, unhelpful and brusque. He told me I had not ordered sat nav when I had and almost refused to tell us which way to go when we left the car park.
August 22, 2016
Good Car
There was no official to receive and check the car
August 21, 2016
Awful queues / over an hour to collect the vehicle, poor queue management
August 21, 2016
Awful Queues.. over an hour to collect car
August 18, 2016
easy to book
Again awful queues, waited for over an hour, no defined queues, lots of pushing in, lots of customers without the correct details, not good Final score based on this experience
ColinAugust 18, 2016
staff tried there best
long wait at pickup desk
jamesAugust 16, 2016
just quick and easy and value for money. the lady at the counter was amazing as well.
STEFANOAugust 16, 2016
staff in the airport
expensive rent for a small car for less than 48 hours and a full insurance not included in the basic cost.
JohnAugust 1, 2016
Particularly impressed with the return process - straight forward, easy & hassle free.Staff very efficient, helpful, courteous & polite.
No English version of Manual/handbook in car.
July 30, 2016
could have done with some information about how you return car
TrevorJuly 27, 2016
Martin - the man on the Budget counter was extremely efficient and helpful.
Nothing - it was excellent.
July 25, 2016
car condition
counter stuff trying to sell an upgrade
July 24, 2016
Staff forgot to give the carpark pass... had to walk back to the counter and hard to get out of the car park
July 21, 2016
excellent service at the desk
long queue to get car
July 17, 2016
The car provided had smaller luggage space than the one I booked but still I managed to go around the situation.
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Very good
7.9 / 10
2000+ ratings