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Avis Reviews Sydney

Read 50 customer reviews on Avis in Sydney and find the best car hire deals guaranteed

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June 5, 2017
The service is excellent i would recommend it to anyone
Not getting the vehicle i booked
May 22, 2017
Not having what i booked for
EmmaMay 15, 2017
Great service, quick and easy AND got a wicked free upgrade!
Having to pay extra to reduce excess
lasathMay 13, 2017
May 4, 2017
Very friendly helpful assistant at Avis who was looking after a. Number of clients well done.
Had to wait a bit but otherwise no problem.
AmandaApril 29, 2017
Fantastic counter service on pick up Everything so easy Thanks!
April 10, 2017
very good customer service good clean car
high insurance
MattApril 5, 2017
Price was very competitive Staff at the counter were excellent and friendly even at 1.30pm at night.
I was very disappointed with the smell inside the car, it was obvious that a smoker had been using it and it was horrid the whole time I had it. I was going to complain at the time of drop off but simply did not have time to. Once i picked my wife up she too was disgusted with the smell, we actually dropped the car off a day early because of it!
JohnApril 4, 2017
After finalizing rental agreement at the terminal desk had to queue again to collect the car from the pickup area. We should be able to go straight to the vehicle bay and drive away.
April 4, 2017
Cost of hire was more tgan originally quoted thru online
April 3, 2017
All Good Got Upgraded to Holden Storm
April 3, 2017
The man who booked back in the car had a sense of humour
IanMarch 29, 2017
Modern car low kilometres
The car had not been cleaned internally, having hosted a very, very heavy smoker recently. There was also what resembled dried vomit on the front passenger seat in one section.The stale smoke smell was at times almost overbearing for someone who is a non smoker. Really unacceptable, when you have paid good money and drove 10hrs within 24hrs
DavidMarch 26, 2017
Overall experience excellenyt
March 20, 2017
Nice and convenient.
Car was clean on inside, but diety on outside.
March 13, 2017
1st time I tried upgrade to Hybrid car (Toyota) which proved to be good value
March 7, 2017
Great staff very helpful :)
WilliamMarch 5, 2017
Staff were friendly and efficient. Car was clean.
Would like to have clearer insurance options when booking online to save time when collecting the car.
MauriceMarch 2, 2017
Got car requested Avis knew I was coming on flight Although I was attended to by what appeared to be an "in training" staffer another staff memeber was helping.
Difficulty finding fuel station to fuel up vehicle for return. Would be helpful to get advice of closest fuel station
February 28, 2017
Very easy operation
February 27, 2017
The car hadn't been washed on the outside, which was a bit disappointing.
RayFebruary 14, 2017
Lack of petrol station near airport.
February 7, 2017
We really benefited from the upgrade to a Caprice with its' in-built GPS, and extra comfort features. With the mercury rising to 40+C during our stay in Sydney our comfort level could not have been any better.
Not a thing.Everything about the car and the Avis service helped to make our trip a stress free experience.
OscarFebruary 7, 2017
The profesionalism of the Avis attendant, the relaibility of the car and its good condition.
February 1, 2017
Good service
Wasn't clean inside
LeonardoJanuary 30, 2017
Seemless pickup. Off the plane and easily found AVIS
had to wait in the heat for 30 minutes for the car to arrive and it was washed but still dirty.
January 22, 2017
Vehicle, friendly staff
January 11, 2017
proximity to terminals
JaquelineJanuary 6, 2017
I arrived a little late to drop the car and the guys waited for me. Thank you so much for that.
SooJanuary 5, 2017
Good value for money But expensive due to holiday season
ScottJanuary 5, 2017
Hiring process was straightforward and well managed
Couldn't amend drop off time via rentalcars.com as it wouldn't allow it and asked me to call rentalcars.com. Then couldn't contact rentalcars.com to amend the drop off time as they were closed on Sunday
December 20, 2016
Everything went to plan
Comments on the internet about your company made me very uneasy about my rental ,as it turned out it was not our experience.
December 19, 2016
Super easy and fast to pickup and get on our way!
micheleDecember 12, 2016
All good
No problems
OwenDecember 12, 2016
Car brand new
Couldn't connect iphone to stereo
December 6, 2016
Easy Easy Easy!! So Flipping Easy!! Thank you Thank you Thank you x
TimNovember 30, 2016
Car broke down, they sent roadside assistance and then swapped the car over
Car broke down only 8,500km on the clock
November 29, 2016
The efficient and fast service of Avis staff when picking up and dropping off the car.
November 15, 2016
Holden Captiva upgrade was a good car, but underpowered.
AnthonyNovember 7, 2016
your service was really easy to use online...would definitely use again...
we just dropped car off although what happens if they accuse us of damage to the car that was already there?
November 7, 2016
Fantastic customer service personnel
October 27, 2016
My phone
Car needed a service, no water in the window washer. And we couldn't pair my ph as it was full with other names and we couldn't delete them
MarkOctober 25, 2016
Awesome service from Avis, highly recommended.
October 25, 2016
was very pleased about all
StephenOctober 22, 2016
No comment
Too long on pick up
October 19, 2016
Pickup and drop off was efficient.
The handbrake was stretched ineffective on a hill start. Ordered an Hyundi automatic Got Offered A Fiat Auto which I've had previously which is a semi automatic with little power so I ended Up With A hyundi manual.
October 18, 2016
the who;e process went so smoothly
it didnt come with a sat nav
October 14, 2016
The car and customer service were of a high standard.
Our pick-up time was 1pm on a public holiday weekend and this was peak time. There were not enough staff or facilities in the Airport collection office to handle the number of people picking up rentals. To the credit of Avis, however, all desks that were there were all active and dealing with customers.
Shih-PingOctober 13, 2016
The staff was very friendly.
The Camry I hired was not equipped with radar detector.
GraemeOctober 10, 2016
not enough counter staff
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Avis Rating
8.41667 / 10
500+ ratings