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Budget Reviews Vienna

Read 50 customer reviews on Budget in Vienna and find the best car hire deals guaranteed

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October 21, 2017
Excellent service
October 5, 2017
Lack of directions to pick up and drop off points
October 1, 2017
Amin in service desk was very helpful and happy.
We booked thru and the directions were not good enough to find office. We wasted 30minutes just looking for the office and a lot of walking.
October 1, 2017
No car available when we arrived.
PeterSeptember 13, 2017
Staff were friendly after engaging with them. Bit standoffish at the start.
Car rental needs office upgrade. Dingy place that smells of cigarette smoke. From arrivals to the rental car desk is a very long walk down loads of corridors, up lifts, not good when you have 3 suitcases, baby stroller etc.
September 13, 2017
At drop-off we we're sort of forgotten about. We were told to go to the car and wait, and then no one came although others arriving later than were taken care of. After about 10 min wait we went back to the counter to ask again, and then finally someone came to look at the car.
September 11, 2017
We got an up grade and the lady who served us was helpful and pleasant. She opened the toilets for us as they were locked on that floor.
Finding the desk we had to walk a long way which was confusing and difficult.When we got there the toilets were locked. The car was a bit dirty or chocolate spilt down the inside of passenger door and stains on back seats. It was quite dusty. We cleaned the inside ourselves. Also finding the car in the car park was not easy....
PeterSeptember 3, 2017
Good value for money
no gripe
August 29, 2017
when I drop off the car to the office at the airport they didn't give me any letter show that I return the car to the office and they say the machine is not working and will send the letter through the email and till now I didn't receive any letter show that I return the car to the office.
August 26, 2017
Friendly from the pick up to the return First class.
Did not like the up grade of the car.
August 25, 2017
Overall services especially
IgalAugust 24, 2017
very helpful and efficient staff.
August 21, 2017
Friendly stuff, got instead of Seat Leon a Peugeot 308 in very good condition and well equiped
It was a bit confussing to find the car rental center to return the key
STUARTAugust 16, 2017
the auto gearbox was atrocious when it changed down in to 4th nearly put you in windscreen
July 22, 2017
support from online chat ..otherwise we had to take extra full insurance.because counter staff didn't know about and their insurance coverage
Response from counter staff
ronaldJuly 18, 2017
Good new car
PAULJuly 17, 2017
Nearly new car, good helpful staff.
We booked a seat Ibiza and got a Vauxhall Corsa which had a very small boot. The girl at reception said it was the same group.
July 12, 2017
Map of how to return car
JohannesJuly 11, 2017
Guy at couter very helpful!
Windows inside the car not clean at all
RonJuly 3, 2017
Upgrade to brand new Mercedes
June 30, 2017
the upgrade
time to get the car price
June 13, 2017
Counter staff wasn't exactly friendly. It felt like a pure business transaction. When we could not locate the parking location of the car at the airport (a distance away), the staff told us to "just follow the map". I expected more directions.
June 5, 2017
A very small engine
GüneyJune 4, 2017
Car was very new. That was very good. Car has gps installed, we liked this very much. During reservation no mentioning of gps. if there are cars with gps installed already why reserve or pay extra for GPS. This should be specified during reservation.
JosephMay 29, 2017
All was fine
May 12, 2017
Easy to pick up as the car rental parking was just outside terminal.
Extra charges for car rental and driving outside country which where fine, but unexpected.
JaanApril 27, 2017
The staff was very competent and fast. Smoothest and fastest processing I have ever seen.
April 22, 2017
My partner just booked the car while I was on the airplane already. Other car hire companies wont let us do it with such short notice. We used budget twice and never had problem with them whereas we had quite a lot with other companies so I will come back to them for sure.
SPYRIDONApril 18, 2017
Everything was excellent except two malfunctions
A tyre pressure sensor was missing, and a sign reletive to the side door was all the time buzzing....
April 17, 2017
Nice lass on counter
A Renault captur is a not a golf!
March 28, 2017
price versus quality of the car
long waiting time, the guy in front of us took some 20-25mins and there's only one staff at the counter.
March 27, 2017
Great van
Van rental price is disproportionately expensive given that purchase cost is same as a Golf and parking and cleaning cost only marginally more expensive
March 5, 2017
Quick pick up
Knocking engine
MariaMarch 5, 2017
friendly staff, nice car
location could have been more convenient
February 19, 2017
The staff at the airport rental desk were not very helpful and delayed the process unnecessarily for nearly an hour.
JenniferJanuary 13, 2017
Budget staff very helpful and gave good advice for travelling on roads in Austria during winter.
Airport Information desk did not give clear directions to Rental Car Building. (My son who arrived next day with his family had the same problem) Budget is not at fault.
January 7, 2017
I was very happy with the car we got although it was a bit smaller than what I booked and the GPS did not work.
Lack of Staff at Budget counter which makes the beginning of you holiday frustrating specially with little kids. Car GPS did not work. Complicated return as the car has to be dropped off far away from Budget office.
November 1, 2016
no fuss all went ok
October 22, 2016
Flexibility to upgrade
Specified make and nmodel was not available. Upgrade cost was significant
EISSAOctober 2, 2016
Nice customer service and fast to pick your car up & drop your car off
VladimirSeptember 16, 2016
I did full protection insurance and the counter staff didn't offer company service, just explain how it is working in the case of event.
GPS is expensive.
TALALSeptember 6, 2016
so quick to pick your car
2nd rental AVIS employee was not corporative and gave a bad car OPEL and not match my choice GOLF
EricAugust 26, 2016
The office staff did a brisk, business-like job and were very pleasant. No attempt to sell me any upgrades etc. This was by far the best car-hire I have ever experienced.
andrewAugust 16, 2016
brand new car upgraded with sat nav included
Personally I found the car to be a bit too big
AndreJuly 26, 2016
We had to wait for over 3 hours to get our car!!!!!!
VladJuly 18, 2016
- diesel engine; we made almost 1200km with 60l of diesel, with AC on most of the time - dual zone climatronic - car had only 1100km on board, was practically new and it smelled like a new car - helpful and nice staff
ChristopherJuly 18, 2016
The car was in good condition and very clean.
The upgrade price was not entered precisely, so I had to query it at the counter
EdithJune 29, 2016
i got a brand new car, the people at budget where extremely friendly and professional.
BenjaminMay 1, 2016
Car was clean and efficient
No walk around when dropped of
April 18, 2016
no help
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Very good
7.85 / 10
1000+ ratings


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