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Europcar Reviews Abu Dhabi

Read 50 customer reviews on Europcar in Abu Dhabi and find the best car hire deals guaranteed

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January 3, 2018
Excellent and amazing customer service, helped me with my queries and were quick to resolve any issues I had.
December 6, 2017
Nice attendants.
Car wasn’t exactly what I booked. And didn’t have cruise control which made journeys a bit more stressful.
STUARTNovember 29, 2017
Friendliness of staff
Difficulty in finding car rental on returning car. Distance from terminal
leeNovember 8, 2017
Friendly staff on collection
November 4, 2017
Dispite i demanded a non smoking car, a lot of people have smoked in it.
KantilalOctober 28, 2017
The zero excess in insurance cost I had to pay separately. Cost too high for this otherwise could of rented car for more days
PatriceAugust 6, 2017
The staff at Khalifa street are amazing, I rent from there only because of them... Never had a bad experience with them.
WalterApril 24, 2017
Always small car that I requested
MichaelNovember 2, 2016
Friendly attitude of the staff at the rental company. Easy to find the way out of rental location.
Car was inside really in a bad shape. Large stains on the upholstery and even at the inner roof cover. We got the down-grade of the car group, but paid a price for the higher group.
September 14, 2016
they gave me an outdated Sat Nav that sent me to a construction site in the middle of nowhere rather than Dubai Mall.
SamJuly 28, 2016
Outstanding service from start to finish will most certainly be using you and Europe car rentals again
RayanJuly 21, 2016
the staff there, didn't try to help me finding a trolly to collect my bags and not even try to asked me if I need a help.
MichelleJune 2, 2016
The car was damaged front and rear bumper.
RakanMay 28, 2016
They did not accept cash
May 24, 2016
Convenience of rental desk
1. General condition of the car (needed a good service) was not a good runner. 2. Time to hand car back in was way too long.
CarlosMay 15, 2016
quick and no bureaucracy while returning the car.
The first car came with very strong smell of smoking then I have to ask to change it.
May 7, 2016
Clean car, does the job.
Paying the same price as my last rental which was a Honda Civic - a superior car.
April 11, 2016
Car upgrade
MatthewApril 11, 2016
Car was cheap and relaible.
Fuel wasn't full, car covered in loads of small dents when we picked it up - it looked pretty shabby.
April 3, 2016
Overall experience.
Second time I rent from Europcar in Abu Dhabi and second time I get a car will the tank not full. I always bring it back with more fuel than when I rented it... but don't get compensated for that.
HoussamMarch 19, 2016
My requested Baby seat was not provided.
March 13, 2016
I booked elantra,got yaris,some staff not welcoming,specifically during return
REZAFebruary 28, 2016
Everything was fie
February 14, 2016
They offered to give me the exact car I booked but it was in other place and they would take me there if I want but I was kind of in a hurry
The car wasn't clean from the outside it was dusty and needs to be washed, and a little smelly from the inside, and some of the buttons was rubbed off, and driving the car it self it wasn't as smooth as it should i think it needs maintenance.
MichaelFebruary 12, 2016
fast easy access, no complaints.
none really
January 17, 2016
front office staff very friendly specially Jamsheed Khan
January 7, 2016
Old toyota
January 1, 2016
The car smelled like smoke and was dirty
December 31, 2015
I had booked a Long wheel base Pajero but I ended up getting a short wheel base model, It was fine but I'm not sure if it was in the same pricing catogery as the larger vehicle.....that was the only thing I was curious about.
MikolajDecember 28, 2015
I get the car I have exactly booked.
I had to push to receive 'the special offer' I have chosen and finally I get it.
December 28, 2015
I had rented a car at Mushrif Mall. I could not find Abu Dhabi Downtown-Emirates Motor Airport Road. It is status of underconstruction. I could not find any information.
GrahamNovember 7, 2015
Staff very good professional and happy. Car was such a wreck I was not afraid to leave it anywhere.
Car was very old, very hesitant on acceleration , air con pump was noisey, car full of dents and scratches.
peterSeptember 13, 2015
The upgrade was super
Took too much time to return the car and no dedicated parking space for Eurocard
August 5, 2015
Did not get a full tank of petrol. Would have preferred to get a full tank instead of looking for a garage
RaffaeleJuly 23, 2015
Thanks for the support! Although the GPS-System was not available in the office, we do really appreciate the easy booking & picking up service! Thumbs up, you're doing a great job!
RichardJuly 12, 2015
Staff was excellent and very helpfull
gopiJune 7, 2015
Big Brand
HasanMay 10, 2015
Everything :)
No complaints
PhilipApril 28, 2015
Staff were generally efficient and helpful in informing us about an app to download to my smartphone that had an up to date offline map of Abu Dhabi and Dubai.
The car was relatively well used and had some minor damage. Staff were a little uncommunicative in explaining what they were doing, e.g. there was a toll when in Dubai, and when we paid for this the explanation assumed we knew.
April 28, 2015
Mentioned above
YounusApril 25, 2015
Friendly staff
Car image drastically enhanced online.
KhaledApril 19, 2015
Staff are very helpful and fast acting. The car is in very good condition.
Only the place to drop the car in Abu Dhabi airport is not clear to the people.
AdnanApril 14, 2015
ease of getting car picked and droped (compared to another at dubai airport)
RetoApril 13, 2015
GPS costs too expensive Many bumps in the car
April 12, 2015
Price, upgrade, efficiency
Car smelt inside, like someone had been smoking and this lingered for the week
April 6, 2015
First they tried to give me a different car I didn't like.
GrahamApril 6, 2015
Courtesy and efficiency of staff
The sand storm, but that's out of your control :)
April 4, 2015
car had done 135000+ kms interior very scruffy,fabric seats stained/dirty had to return to europcar for them to fix radio to work..part controls missing AND to retreive seat belt buckle from under rear seat cushion!!!!!!!!
April 2, 2015
Enough room for group.
No central locking. Dents everywhere. Satalite navigation not included.
KarlMarch 21, 2015
Very efficient
The carcwas not clean
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Abu Dhabi
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1000+ ratings


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