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NU Car Rental Car Hire Reviews

Read customer reviews on NU Car Rental and find the best car hire deals guaranteed

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UlanNovember 19, 2017
Drop off procedure
Car chassis on left wheel seems had an issue, but did not affect my driving
MihkelNovember 15, 2017
New, good condition and very clean car!
SamehNovember 12, 2017
Quick and helpfully staff
Nothing unexpected
SimonNovember 6, 2017
booking and picking up the car was quick and easy. Great value for money too.
there was nobody to return the keys/documents to, and to check the car when dropping off.
KhaledSeptember 25, 2017
Excellent experience
Nothing to complain
September 16, 2017
Car too small and engine too small for uphill terrain
TareqSeptember 11, 2017
People are very friendly
StuartAugust 26, 2017
Genuine, friendly and helpful staff, gave me some good advice about driving in Jordan. Hassle free pick up and drop off to airport as well as the office is 10 minutes outside the airport.
Nothing, no issues at all.
August 23, 2017
its very good people car is better than contract without any charges
August 8, 2017
Car was in good shape. Car pick-up and returning of an car was flexible. Car rental company brought car to hotel we stayed and returning of car was also possible in same terminal we left from Tallinn.
July 22, 2017
Nice car, very new.
Other costs very expensive.
June 2, 2017
Fantastic customer service and very helpful and friendly staff
The don't have an office at the airport, just a representative. It is written in the contract but not highlighted or easy to notice.
May 28, 2017
Very friendly staff.
May 16, 2017
Helpful staff
Car standards in Jordan are low, no air bags, ABS
MaherMay 15, 2017
Service and welcoming helpful
May 15, 2017
Good representative
Location a way from airport terminal
May 15, 2017
Good Service and good rep.
May 4, 2017
Great staff
April 26, 2017
looks old car
HeinApril 10, 2017
Good service, clean car, good explanation of rules
April 8, 2017
Very helpful, welcoming and friendly staff. Gave us a very good deal on extras (eg. mobile wifi).
Car was very used, very basic, and engine rattled a little bit.
RobinFebruary 2, 2017
Helpful, friendly agent, no problem for pickup from airport (even though our baggage late). Car ran perfectly; but be aware that car specs in Jordan are poor; no airbags, ESC, remote locking etc. Smoking is also common so vehicle though clean did smell of cigarette smoke - no big deal. Happy to support smaller rental companies, would rent again.
JOANNEOctober 16, 2016
Very friendly staff and car was perfect for what I wanted to do.
Difficult to find the offices both in Swaifief and at the airport.
July 9, 2016
It was all good.
Nothing to mention.
July 9, 2016
It was a nice car to drive
My only complaint was the hear rest wasn't easy to adjust for comfort
May 23, 2016
we received a similar car to the one we booked, the price for 9 days was competitive. Dropping the car off was easy.
Collecting the car took a long time as our plane was delayed and despite having written our flight number on the details this hadn't reached the car hire company so they had left the airport. It was then difficult to reach them and we had to rely on the Airport information desk (very helpful). Car smelled of cigarettes.
SoufianeMarch 23, 2016
Car new, clean and staff waited for us in the airport for a long time and was extremely helpfull
March 13, 2016
Confirmation of my order took a long time, too long.
NayefJuly 27, 2015
The friendly welcome, good English speaking agent, car upgrade without asking this was very much appreciated, very quick process to pick up and drop off the car & most of all a very good price too.
Need to define a meeting point in Amman airport since NU don't have an office; it would be good to indicate that in the confirmation note. But in general it was an excellent experience.
paulJune 30, 2015
Very helpful staff
They don't have a desk at the airport so you have to look for the guy with you name . During or after the booking this should be made clear
KarlJune 1, 2015
Larger car was a bonus and it was battered
We were asked to pay CDW at the branch but had already paid on line. Then asked to pay for additional driver which we thought we had online. This caused conciderable angst at the start of the hire and we had to ring UK.
MaartenMay 22, 2015
Very helpful and friendly staff
May 12, 2015
the service manager who dealt with us, Nasser, was great
small selection of cars
May 7, 2015
The car was new, in excellent condition with full equipment
KonstantinApril 7, 2015
Excellent service!
MariusMarch 24, 2015
Very good and dynamic staff
Surprisingly expensive renting cars in Estonia.
LuisMarch 24, 2015
When renting did not mention the tax for leaving the country. person who received the car did not know exactaly what to do.
AndrewMarch 14, 2015
Found the address but couldn't find the car rental company, they need a sign on the door to the street!
January 5, 2015
God car and sservice.
December 13, 2014
great customer service...guy who met us at the airport was very courteous and professional.
RuthOctober 16, 2014
I liked the car and the ease of booking online. The price was fine.
I had difficulty getting the car because I don't have a credit card, so the operative wasn't very polite about this and it took a call to my bank in the UK to clarify a debit card is technically fine it's just the company were playing difficult. As it was he took the deposit in the end after a fuss with chip and pin. This could have been done all along as it really wasn't difficult! Once all of this was sorted the arrangement was fine, the car was good and the whole affair was forgotten. I would still use again.
September 21, 2014
Great service of NU Car Rental.
Fuel consumption of Toyota Auris is rather high for the car of this size and power.
August 28, 2014
Had to travel to the rep office on collection.
July 29, 2014
Good new cars and good service! Would rent again!
DanielJuly 23, 2014
Professional of the representative - I did not rent a car finally becouse my driving licence experied. He explain me to write an e-mail to get money back. Now I am waiting for answer.
IgorMay 29, 2014
Nice big car friendly staff
The car was booked for 7 travellers and would be great to gave a storage space on the roof of the car. We did not have any space to put our suitcases anywhere and additional storage was not offered....
May 22, 2014
proximity to rent the car and give it back. and the price.
Everything was what i expected, so nothing
NunoMay 21, 2014
Value for Money; Efficiency on the pick-up; Cleanliness of th car.
The staff didn't check the car with me; The office was closed during the drop-off, and i had do drop the keys and documents on a mailbox.
February 4, 2014
everything was very good and especially want to point out the good winter tires which were really useful for the time I used the car.
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NU Car Rental Rating
Very good
7.5 / 10
250+ ratings


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