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Thrifty Reviews Orlando Airport

Read customer reviews on Thrifty at Orlando Airport and find the best car hire deals guaranteed

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January 28, 2018
All good ,friendly
AlexanderDecember 11, 2017
Very good all round service
All good
AndrewNovember 1, 2017
Nothing to complain about.
MohsinOctober 1, 2017
car was neat and clean.
NalinSeptember 2, 2017
First car I picked up for this long stay had a couple of issue and had to drive to airport to change. Was done swiftly.
Lack of attentiveness of the staff.
LuziAugust 12, 2017
New car
I ordered a Jeep Cherokee and got a Nissan Rouge
ChrisJune 12, 2017
No need to TOP up petrol
April 17, 2017
The explanation and proposal concerning the toll payments. We took this option, and it worked very well. The seats were surprisingly comfortable for a small car.
Nothing to say.
FarhaanaOctober 12, 2016
1. great gas usage
1. not much trunk space 2. gps rebooted a lot on us, when in use
AnthonyNovember 15, 2015
The car was very comfortable to drive and plenty of room for 6 adults and luggage.
AhmedSeptember 30, 2015
The front disk staff are very helpfull
April 23, 2015
I was promised a Ford Focus or similar instead I was offered a very small car that wouldn't be safe to drive on a highway. There were three individuals and two of us would have been squashed.
April 7, 2015
|The car was the perfect size and exactly what we had booked
It took a while to pick up the car on our arrival as there were only 2 staff on and a lot of people had just landed and were picking up their cars. This was a bit tiring after a long haul flight
AlanApril 3, 2015
Car was fine and economical
Ordered Mitsubishi Galant & got a dodge avenger . Not really a dislike but that's why I wrote downgrade .
RobertFebruary 21, 2015
The overall effiency of the whole deal
February 3, 2015
I like the staff at the stop off point at Ft Lauderdale airport, very helpful.
Was talked into upgrading which is fine and some additional cover which is OK I think. But was just taken aback that I still paid more than what I paid online on top of it. I guess that's OK but the staff seemed very persistent, which for us who were just new in the US, was a bit strong.
MustafaJanuary 29, 2015
very helpfull staff espically Sam
January 15, 2015
The usual unacceptable queuing for the desk after a long flight with only 1 member of staff at the desk
November 13, 2014
Choosing your own car
Long delay when picking car up, only one member of staff x
GeoffreyOctober 22, 2014
Easy to book on line, speed of service at airport.
Cost of extra driver.
October 1, 2014
Good performing car
Poor luggage storage for carofthis size.
MohammedSeptember 14, 2014
No comments but excellent work.
ANTHONYAugust 21, 2014
Great staff and excellent service
Signing at Orlando airport and explanation of how Florida tolls work
JoanneAugust 11, 2014
Service was quick efficient and friendly.
Side mirror was damaged so had to return vehicle and get replacement which cost us 1/2 day of vacation time!
August 2, 2014
Directions were lacking for returning vehicle upon arrival at thrifty
July 8, 2014
When we collected our vehicle we were given two options re paying tolls. We could either take out a pre paid toll package or choose to pay the tolls as we went. We chose the latter. At no point were we advised that it wasnt possible to pay at all tolls and that some were automatically registered to the car and there was no option to stop and pay. This effectively would have incurred us huge excess charges as the toll charges from Thrifty are significantly higher than the actusl toll charge. We felt this was totally unfair and we should have been advised when we took the car initially
July 3, 2014
Quick and efficient service
Expected one model of car and received different model
thomasJune 30, 2014
thecompliment of taking us to the department desk for booking our flight home at no cost.thanks
DavidMay 22, 2014
the car was awesome exactly what i requested
the navigator battery was losing charge quickly the usb cable and in car charge cables did not work we used our own samsung usb cable to charge unit back up.the navigator cradle for car fell apart on 2nd day . we did inform them when dropping car off
JohnMay 21, 2014
Fast service and agreed to let me bring the car back with a full tank of petrol.
Cars now seem to be smaller in each group compared to a couple of years ago.i.e. a full size car is now what would have been an intermediate.
FredMay 20, 2014
Courtesy personally delivery of ourselves and luggage to our check-in area without asking
Not a total problem, but, being slightly pushed for additional extras when checking in for collecting the car
May 13, 2014
Long queue at counter on arrival and only one agent available. No windscreen washer in vehicle.
RICHARDMay 7, 2014
Helpfulness of the guy who dealt with me. Good vitality car
Waiting nearly one hour to get to the counter
May 5, 2014
The length of time due to paperwork at the desk compared to other company's at Orlando airport. attitude of counter staff who was quite insistent on trying to get us to upgrade. The laid back attitude of staff in collection and their lack of interest when I reported vehicle damage prior to rental
May 3, 2014
Nice car job done cheers
AbigailApril 30, 2014
The gentleman at the counter inside the airport was very helpful.
When locating the car the gentleman wasn't at the car park and we had to wait for about 15 mins. Not too bad but it would of been good to get our vehicle staright away.
April 29, 2014
price of vehicle represented good value for money and I was pleased with the car itself. It was very reliable and a pleasure to drive.
not enough counter staff at orlando ariport - 2 maximum and then one went off somewhere, it was chaos. After a long journey all you want to do is collect the car and get going.
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Thrifty Rating
Orlando Airport
Very good
7.6 / 10
2000+ ratings



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