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Hertz Reviews Malta Airport

Read 50 customer reviews on Hertz at Malta Airport and find the best car hire deals guaranteed

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GlenJuly 4, 2017
Easy to find the Hertz desk and helpful staff
high sheen on the floor mats which made the pedals very slippery. the dashboard was also high gloss which created a reflection from the sunshine which was dangerous
July 3, 2017
The car had too many scretches and it was impossible to check them all on the sheet. Luckily we had the full cover, but if not it would have been impossible to demonstrate what had already been done by others and how we left it. The child seat was very very old and we had to bring it by hand with all our luggages from the hire counter to the parki
June 5, 2017
Friendly helpful staff.Desk and car easy to find
Car was in bad condition, lots of bodywork damage which had to be pointed out and a warped brake disk, but the general standard of cars in Malta and Gozo suggests the locals think this is perfectly normal.
June 1, 2017
Really easy service provided
there was no one to greet us when dropping the car off at 04:00 in the morning which is understandable but it would have been nice to hand the car over with someone signing to say it was in the condition i collected it in.
May 20, 2017
Very straightforward
May 2, 2017
Very kind staff
May 1, 2017
My flight was early but the staff were very accommodating to get me a car early. Very friendly & helpful.
Nothing really
December 17, 2016
Very satisfied Will be back again
TemenuzhkaDecember 12, 2016
We had to extend our stay in Malta and Hertz did it on the simplest way in the world without any problems. We had to pick up the car quite late-the same thing - no problems. Very good service!
November 27, 2016
The baby seat was not suitable
November 26, 2016
The engine was surprisingly powerful considering the car size. The cosmetic damages marked on the form did not diminish our touring pleasure.
The left-side door mirror was not fully adjustable, but otherwise caused only minimal concern.
BrianSeptember 29, 2016
Quick easy handovers
September 19, 2016
All was good
Only thing I didn't like was dropping the key in the box without a person to inspect a cars condition,what if the car is tempered after dropping it at the airport?
July 26, 2016
speed to find Hertz desk
No representative in the car pick up area to check the condition of the car with!
July 4, 2016
Exactly what we paid for
There was a lot of scratches on the car, and rubbish still in the car from previous rental. Also man at the desk was not a happy chap at all
May 22, 2016
Efficiency of desk staff
MichaelFebruary 15, 2016
The hassle free process of collecting and delivering the car from and back at the airport.
nothing really . . took a while to get used to a very soft clutch, but that was soon over come.
February 6, 2016
When dropping a car there was no one at the desk so I had to put the keys in the box provides by the desk. I wanted at least to see someone
RobertJanuary 26, 2016
Easy dealings with staff.
ANTHONYJanuary 7, 2016
Good size just what we needed
Got a puncture, no wheel race . Company came and changed wheel, held me up a while but all resolved
GarethJanuary 5, 2016
No one checking the car back in just a key drop so no signature to say car in same condition. Car pulled badly to the nearside.
julieDecember 2, 2015
Great counter service. No hidden extras
TomOctober 25, 2015
The car was not in great shape, but I think it's a common problem of the cars on Malta. The roads are very bad and so are the cars. Still, The car had 70,000 km but it looked like it had three times that amount. The engine should be checked and the wheels lose pressure quickly.
October 21, 2015
everything went well, car did have multiple scratches and dents,however no problem, was just a bit concerned that not all were noted on collection form. Did not have any issues on return though so no complaints.
no issues apart from comments on the left.
PaoloOctober 12, 2015
Windscreen and windows was very dirty
JohnAugust 22, 2015
Service was friendly and efficient.
Car was not what we ordered. We ordered a Vauxhall Zafira or similar but got a Kia C'eed estate.
MalcolmAugust 14, 2015
The car was ready when we arrived. The air conditioning worked very well.
Quite underpowered for the hilly terrain of Malta. Quite dirty so difficult to check all the blemishes identified when we collected it. I was charged a late collection fee because it was evening when we picked up the car, the booking process did not allow me to enter the actual time I needed to collect it, the default seemed to be 11:00am.
StephenJuly 7, 2015
Having had problems before with car rentals at Malta airport we were very wary this time. We went with Hertz even though they weren't the cheapest in the hope of getting better treatment. They were excellent ! Christine on the Hertz desk was a delight to deal with and Raymond in the car park was very patient as we went over the car with a fine tooth comb. He was happy to mark down and sign anything we pointed out damage wise. Would definitely recommend them and will be using Hertz in future.
StephenJune 21, 2015
Everything was easy, liked the pay for petrol that you use by returning with a full tank.
TimothyJune 1, 2015
Someone met us on return who was very helpful
Feeling I've been ripped off. Paid for full CDW but had to pay more at the airport. Paid for a Vauxhall Astra and got a Kia Picanto
May 9, 2015
Efficient service, decent value for money, car in good condition.
Did not have the space for luggage advertised for the class of car I paid for, but we squashed it in and lived with it fo the airport journeys.
HolgerMay 6, 2015
Ease of return process
condition of car as reported prior to collection, and form / paperwork had to be updated to reflect the actual condition before driving away
JamesMarch 21, 2015
Excellent value for money. Will use again if price remained as good
Overall exterior of car very poor lots of previous dents etc.
PeterFebruary 13, 2015
Good value. Easy to find desk. Helpful advice at counter.
December 1, 2014
Very helpful man on leaving car off who offered to drive us up to terminal a short distance away. Very nice although not required Efficient service overall. Thank you
TraceyOctober 25, 2014
Collection was efficient and fast.
AntonOctober 20, 2014
Philip is an exceptional staff - I recommended my brother the next day for a weeks rental. My father in law who goes to Malta to stay many times a year, usually gets a car from Avis and was unhappy on this last rental. He will go to Hertz now based solely on Philip's fantastic service. We recommend him for employee of the month! Thanks Philip!
JohnAugust 27, 2014
On day 1 we found a nail in tyre which was promptly dealt with in Gozo. Car also had to be changed because of warning lights coming up on dash, Again dealt with promptly. Special thanks goes to Sheilagh in Gozo for her help and cheerful manner
July 14, 2014
Very efficient air conditioner and good fuel economy on the Kia Picanto. Much easier having a car full of fuel and returning it full of fuel
Plane delayed by 3 hours due to air traffic controllers strike so had to pay £18 extra. Car quite jittery and underpowered.
martynJune 19, 2014
Being told my cdw included in the hire agreement only covering me for small amount, then having to pay more .need more transparency
BryanJune 7, 2014
Pick up car full and return full.
Lots of dings, dents and scrapes on the vehicle and although most were highlighted on the rental form, we picked up the car at night so was impossible to check the car over fully. It was then a worry that we might have been charged once we returned home.
MarkMay 31, 2014
The service I got from Rental Cars when booking. Brand new car.
Attitude of counter staff - just plain rude and unpleasant! Errors made by on paperwork. No maps or helpful guides to local rules etc.
May 26, 2014
car was in reasonable condition etc
extra charges for drivers over 70 are unwarranted- and why do we always have to pay extra for insurance at the counter- why can't we buy full package online?
MikeMay 22, 2014
Ease of pick up and drop off of vehicle. Sorting all addons at time of booking. Last October at Porto airport, having booked with a local car hire company, we were in a queue for over an hour whilst waiting for sales staff trying to sell the insurance addons to other custoners.
Malta airports signage on coming out of arrivals took us to the car hire car parks rather than the car hire desk. Not your concern.
SamMay 12, 2014
The lady at the Terminal desk was very pleasant professional and efficient both colllection and drop off.
Being picky the mats in vehicle wet and wipers could do with changing.
April 21, 2014
That the desk was right next to arrivals and didn't have to go searching for it.
liamMarch 30, 2014
having to pay more insurance
JohnMarch 21, 2014
All your staff in Malta very friendly and helpful. This makes life a much pleasanter experience. Thanks very much
JeanMarch 16, 2014
Friendly, fast and efficient. Higly recommendable.
The entrance at Malta airport was confusing for who doesn't know the place, but this is not the fault of the rental company. The gas station near the airport didnt' accept credit cards due to some failure, but again, you can't blame Hertz for this.
March 8, 2014
Car better than expected
Slow to complete details when hiring car
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Driver aged between 25 – 70?
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Hertz Rating
Malta Airport
Very good
7.4 / 10
250+ ratings