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Hertz Reviews Naples Airport

Read customer reviews on Hertz at Naples Airport and find the best car hire deals guaranteed

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July 10, 2017
We did't have the car we booked. we got a toyota yaris instead of Fiat 500
ViktorJune 15, 2017
The car was new, like 1 800km, very clean. Personal war very freundly, pich up und drop off were quite fast
There were damages on the right side and not all of them were pointed, it was good that I made photos when I took the car so I could prove I haven't done them.
June 10, 2017
We had booked a fiat 500 automatic as it would be easier to drive a smaller car on narrow roads but we were given a bigger car.
May 21, 2017
The excellent service and friendliness of the staff
Trying to sell you extra items
HamidMay 11, 2017
Car i picked was not available
DinoMay 6, 2017
Excellent helpful service from all the staff
Knowledge of Location of gas station near the rental location
May 1, 2017
Good new cars
Poor information for using the car..
RafaelJanuary 12, 2017
The car size Was perfect for 6 adults
The price was too high And there were so littke space for suitcase. The size of bagage was good fortwp suitcases only.
December 13, 2016
Friendly and helpful staff
Nothing to report
November 4, 2016
Very helpful speak English
peterAugust 30, 2016
alles was zeer goed en in orde, proficiat!!!!
August 3, 2016
Helpful staff
Time to get car
PaolaJuly 28, 2016
Everyone was helpful and friendly and all was hassle free. It was the first time I was renting a car but I would do it again.
The price to drop off my car somewhere else was too high, but this looks like it's the roule.
July 4, 2016
just unsure at the airport where to go but once sorted then whole experience was good.
WilliamJune 27, 2016
Perfect size car for the Naples, Italy driving
Car had very little power
DorinaApril 5, 2016
the car was in very good condition, almost new
i had to pay some fuel, although i brought back the car with the tank full.
March 1, 2016
Very nice, clean, new car.
Not so easy to find the place to drop the car off.
January 7, 2016
Model of the car
RobertaOctober 2, 2015
Great car - handled well.
Italian drivers! Amalfi Coast roads!
September 30, 2015
The marking of the hertz rental car return at Leonardo Da Vinci is terrible, The signs are too small!!!
SteveSeptember 21, 2015
The process is not very efficient once you reach the desk the license check and credit card could all be done on line beforehand so you just hand over your voucher and collect the keys 5 min max
September 7, 2015
Proximity to airport
Language barrier at counter. Very hectic at drop off.
PedroSeptember 1, 2015
staff was helpful, Fiat Scudo drives well and it is pretty fuel efficient.
car was old, beaten up, did not smell very nice and there was no air con on the back.
JohnAugust 6, 2015
good model car, free upgrade, full tank of diesel to start holiday. efficient drop off well signed.
Car had a lot of scrapes and scuffs. airport had road works where shuttle bus usually picks you up for car hire area, no signage to tell you where to go. No brief instructions on operation of car controls.
Jean-BaptisteJune 21, 2015
never book again with rentalcar.com, I will go straight to hertz next time even if I have to pay a bit more
CarlJune 1, 2015
Car in excellent condition Counter staff very helpful and courteous on both pick up and return.
The shuttle at Naples airport to get to the car was a mess. There were not enough shuttles for the number of people. The shuttle buses were too small. We had to wait very long and fight for a spot on the bus. Not good, especially with a group of 6 adults with luggage.
May 30, 2015
No map of the area provided
MarioMay 7, 2015
Car broke down on last day of trip but arrangements to collect the car and transfer me to the airport were handled swiftly
The car broke down on last day of trip
January 1, 2015
Great service, friendly staff
NeilSeptember 23, 2014
Pick up and drop off went smoothly.
I was charged for extras that I had not anticipated
April 27, 2014
Friendliness of staff
Don't rent a Volvo
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Hertz Rating
Naples Airport
Very good
7.6 / 10
500+ ratings