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Hertz Reviews Bergamo Airport

Read customer reviews on Hertz at Bergamo Airport and find the best car hire deals guaranteed

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October 23, 2017
excellent car in good condition. exactly what We ordered. Just Perfect
September 8, 2017
Good car and service dropp on was excellent
At the moment, after one week when I rented a car, still my deposit money has booked.
MartinSeptember 7, 2017
Fuel was not on full when picked car up. Had to take a picture and explain to staff on return
July 13, 2017
The car was in very good condition.
Someone could show the basic functions of the car during the picking up.
June 30, 2017
Just within the car there was no instructions/documentation in English. This made it very difficult to interpret the messages displayed by the car. Even a basic set of instructions would have been very useful
BrianMay 29, 2017
Since car booked was not available tried 2 other cars in same category but then ended up with an upgrade, which is great! Representative was very helpful.
waiting time
May 17, 2017
When we picked up car only one service desk was working. When one more desk opened the line went faster. But anyway we expected the pickup would take less time than almost an hour.
GordonMarch 27, 2017
The car was Walking distance In Milan Bergamo airport
Did not no how to get out of car park poor sign posting did not no you had to take a ticket to get out Ant then you had go through another car park to get out once out was very handy to motorway other people where having the same problem
March 20, 2017
Since there are early flights, Hertz & other hire company should consider to put someone at the desk earlier than 8.00 clock. In fact, the drop off system with the box-key is not pleasant. The lady at the desk said: "Even if you drop the key at 5.30, you are responsible of the car until 8.00". That´s totally unfair, since I rented car till 5.30.
February 6, 2017
Rapid turnover
AlvydaSeptember 26, 2016
The car was clean and in a good condition; the counter staff spoke good english.
Although there were only three people before us, it took us nearly an hour to pick up a car: there was only one employee working at the rental desk and, for unknown reasons, the procedure with other clients seemed to last for ages...
PreotuAugust 18, 2016
the hybrid car, staff, service as usual, almost perfect.
nothing to complain about.
KrzysztofJuly 5, 2016
good car
waiting in line on desk to pick up the car, hard to find call center number working on night time or any oder
May 24, 2016
Extremely friendly and helpful counter staff
MikiMay 11, 2016
+ Upgrade (booked car was unavailable) + Min Deposit Amount
Everything was perfect.
February 15, 2016
That the condition of the car was not correctly represented at the pick up and I needed to point out severe body work damage before driving off
JorgeFebruary 4, 2016
The car and the fact that they accepted well the issues i presented
The time spent to pick up the car The fact that it wasn't checked with me due to the late hour Empty fuel tank and minor scratches
EdwinaNovember 23, 2015
Helpful staff at the desk explained everything in good detail quick service very friendly and pick up point converted sat Nat to English very helpful whole process easy
The car had dirty seats and was dirty wheels dirty
October 16, 2015
Bus shuttle from terminal to cars parking place. Old bus and not made to travel with lot of luggage.
wouterOctober 12, 2015
The girl at the desk was very efficient and friendly
Waiting for the bus took too long
NIKOLAOSSeptember 29, 2015
All ok.
All ok
PeterSeptember 15, 2015
Thanks for the upgrade, the Fiat 500X was a marvelous car!
September 8, 2015
Price,car quality.
Everything was fine.
September 7, 2015
The staff present on collection were very very efficient. The staff on duty at car return were rather brusque and unhelpful.
August 2, 2015
Hertz was the best car hire company at bergamot airport
July 17, 2015
- The car was pretty much new (which would have been a worry if I was driving in some other parts of Italy). - I was given a choice of cars, which was nice, although the one I booked was the best for us. - Fast and efficient drop off.
- This thing about charging for a whole tank of fuel if the car isn't brought back filled up is a bit archaic. I found a fuel station close to the airport to refill, but it was an extra bit of stress that I didn't need.
July 15, 2015
No hassle service.
June 24, 2015
Fast friendly service.
RAYMONDMay 5, 2015
We like everything..good car and very clean..definetely we hire again..thanks
January 5, 2015
Hertz is the best car rental comany
JanisNovember 1, 2014
Staff reacted very well, adjusted (upgraded) the size of the car to the number of people in our group. Car was well kept, clean.
So far no complaints. If traveling speed is of importance, it is better to use mobile navigation, not the built-in version.
September 9, 2014
Will definitely use in future. Highly recommended.
The only problem we found with hertz was that there was no drop off zone around sirmione, the city we were staying at in Italy. We had to drive all the way to Garda.
PadraigAugust 27, 2014
Very friendly and helpful staff.
OttAugust 20, 2014
When I got the car nobody told me how to do the dropoff. We had to drop the car off at 5.30 am, nobody was there, all the phonelines were in italian, and nobody picked up anyway. You have to leave the keys somewhere thru the door at the airport.
ingeAugust 12, 2014
efficiency, easy access, shuttle bus, location
amount debited not the same as on invoice at pick-up (on invoice: 118 euro, on credit card: 169 euro)
DarylAugust 4, 2014
Staff, service and their patience.
Stupidity of some customers making collection longer than normal, Why do they not understand passport (ID) licence and credit card.
August 3, 2014
No hassle, everything went 'standard'.
Pick-up parking is not conveniently located and somewhat hard to get to when returning the vehicle. If it rains their seems to be very little shelter around.
July 26, 2014
The staff were very nice and very friendly.
July 25, 2014
Rental Cars website Fact that all charges covered by agreement (nothing added by Hertz)
Hertz desk or any car rental desks not signposted in airport
RoderickJuly 20, 2014
Ideally there is a sheltered space where one can wait for the shuttle to the airport. On the day of returning the car it was raining so heavily that we had to change clothes at the airport.
ArtemJuly 19, 2014
the exchange rate is too high incomprehensible receipt
July 16, 2014
All went well - - car was damaged before we collected it but it was all documented and no problem .
PhilippJuly 7, 2014
Easy to find rental station and car in great condition.
Friendliness of counter staff
June 12, 2014
Wait for shuttle was a bit longer than typically experienced at other airports, but not too bad. Poor signage for rentals return on approach to airport - maybe best to include in documentation.
May 22, 2014
Kind stuff
EdwardMay 14, 2014
Great staff
Had to return - no empty spots to park vehicle
May 12, 2014
New and nice car
April 4, 2014
Car was new and really nice.
After leave car it was complicated to move from carpark to airport.
March 29, 2014
Price and quality
Waiting for pick up the car
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Hertz Rating
Bergamo Airport
Very good
7.3 / 10
1000+ ratings