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Thrifty Reviews Dublin Airport

Read customer reviews on Thrifty at Dublin Airport and find the best car hire deals guaranteed

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February 22, 2017
everything excellent, friendly staff at counter and returns, car in perfect condition ready and waiting.
February 21, 2017
I thought the Staff in Dublin airport and on the phone were so lovely which I have to say I didnt expect as I went for the Budget priced car rental company.
The break pads on the car I think needed to be looked at but minor issues for me.
February 19, 2017
Very helpful staff and extremely efficient transfer.
Radio didn't work in the car but when I informed staff on return they notices it was because the aerial had gone off the roof, which had happened before I was given the car. The staff were apologetic.
February 17, 2017
Easy to find.
Too big excess amount
CelineFebruary 13, 2017
Very helpful friendly staff. Great experience as I was travelling alone.
February 8, 2017
Very efficient staff
Car was old and had lots of marks and scratches on it.
JaroslavFebruary 7, 2017
Good car in good condition, great deal value for money, helpful staff.
No issue.
JohnFebruary 7, 2017
Great value for money and ease of pick up and drop off
EdwardFebruary 6, 2017
Unrecorded damage on the car every panel damaged on the car 3 of the four wheels damaged.Windscreen wash not working.I filled it up still didnt work.
JaroslavJanuary 28, 2017
rented Golf 162, very good condition, helpful staff.
Nothing wrong, everything OK.
TomaszJanuary 25, 2017
Fast, cheap, effective.
problematic or not possible to get invoice in case of buisness hire.
December 31, 2016
Nice car, friendly staff
November 19, 2016
Very friendly staff easy to pick up
Didn't have sat navigation explained how to use
November 15, 2016
Helpful staff
RAYNovember 14, 2016
helpfulness of mini bus staff and Return staff regarding petrol availability.
It`s not a complaint but it would be helpful to point out where the nearest petrol station is when returning the car.
DouglasNovember 6, 2016
Everything went as scheduled with pick-up and drop-off. Very efficient.
Needed a local map, but didn't get one at the time. Would've been nice to have had it just presented to me at the time of rental.
November 6, 2016
Delay in collection. Too few staff.
October 29, 2016
Had to wait almost one hour in a que to collect car due to lack of staff.
October 16, 2016
car was fine. glad I had a small automatic on those narrow Irish roads. More for what didn't like: If Americans are the rental, assume they need more info. European cars are different!
car was not always easy to start. just a procedure to use (foot on brake, listen to a bell before turning key) that would have been helpful if attendant had gone over these before I took off. Back doors never did lock. Probably easy to figure out, but I was far away before I realized they didn't lock. Just another small item the driver should have
BrianOctober 4, 2016
The wait to pick the car up. Too long and confusing.
ChristopherSeptember 14, 2016
staff friendly
the pick up wait But i was given a wonderful upgrade as an apology
August 24, 2016
On dropping off there was along wait for the bus
August 17, 2016
the upgrade and helpfulness
Not sure how much I was spending in total until the end- in fact im still not sure, i have requested a receipt now, it seems to be broken down into parts which i find confusing.
August 8, 2016
Everything except 'what I didn't like'. A good experience. Thanks.
When I picked up the car, the person tried to sell me a lot of stuff. I don't run into that hard sell very often anymore. Many companies have come to believe that sincerity works best.
PhilipAugust 5, 2016
Nice car, diesel.
Tires a little on the worn side.
July 16, 2016
Online pictures of the car's condition when rented.
June 23, 2016
Staff were helpful at the drop off point as we haf to get to a hotel
Staff at the pick up point were inflexible when we asked if we could hsve the car collected from the hotrl on dite at the airport.
June 20, 2016
Very nice vehicle that accommodated my family well.
Drop off process was a bit confusing as there was no one to receive vehicle at original location. I had to travel to another location to return vehicle and it required several additional steps to do so. ... Cost of insurance was rather high.
DariusMay 22, 2016
Very large deposit amount.
May 13, 2016
Car VW Passat
No Sat nav
RoisinApril 25, 2016
The staff were lovely. I travelled with my sister who has restricted mobility and the car was exactly what we needed.
PatrickApril 11, 2016
Good value
Not a lot
March 15, 2016
Thrifty offers a good service always. The manager Ray was very helpful
Checking out the car was made difficult by an unhelpful staff member at terminal 1 in Dublin late evening. Car was in shocking condition....dirty and badly scratched and marked all over
February 24, 2016
Generally service is excellent. Manager Ray very helpful. Girl checking in car at airport terminal excellent
check out of car was horrendous. Girl on desk at 11pm most unhelpful. Car was badly damaged and covered in dents and scrapes. Took us 30 mins just to evaluate car. Car was dirty.
MarieFebruary 21, 2016
The car which was upgraded
they showed us photos on the screen of the car and made us sign immediately a paper without any drawing of the car on it and without having checked the car with someone.
February 17, 2016
Shuttle bus from airport, thought we were collecting car directly from airport.
andrewJuly 31, 2015
ease of drop off, and transfer from terminal
waiting for photos to be taken of additional damage on the car before hire
July 29, 2015
Straightforward pick up process
DeborahApril 9, 2015
The ease of picking up and droping off the car was efficient and made the experince of returning to the airport terminal on time and without any fuss.
Unfortunately due to the high level of customers waiting to process and pick up their cars the Thrifty desk was very busy and caused delay and a long queue of people waiting.
October 24, 2014
Car was excellent, clean and fun to drive.
Nobody was at the Thrifty counter. I waited quite a while, at least 15 minutes. All I could see was busy staff from Hertz, going in an out of a back room, pretty much ignoring me. When I finally asked, I was then told to just queue at the Hertz counter (just beside). The Hertz rep who then served me was very kind and efficient, but I suggest you put a notice at the Thrifty counter to avoid needless time wasting.
July 25, 2014
The pick up service from airport to hire desk was excellent
From the time we landed to getting our pre booked car took far to long around 1 hour
July 23, 2014
Every time I am told when booking I do no need anymore insurance, when I get to collect car I need more insurance!
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Thrifty Rating
Dublin Airport
8.1 / 10
250+ ratings


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