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Avis Reviews Alicante Airport

Read customer reviews on Avis at Alicante Airport and find the best car hire deals guaranteed

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April 22, 2017
Helpfulness of staff
HenningApril 9, 2017
It all was as expected and the price was fine.
April 4, 2017
I had a difficult situation due to stolen wallet, but the counter staff (Martha) were very helpful and enabled me to still rent the vehicle with a cash payment instead of credit card. This was a lifesaver as I had no other way to get to my destination.
April 2, 2017
Took too long to pick up and do paperwork
March 28, 2017
Very happy with make/model of car
March 18, 2017
Friendly staff.
Not the type of car booked
March 8, 2017
The car is easy to drive and very silent
DanielMarch 6, 2017
Not ripped off with petrol charges; take full and return full. Efficient staff
Not offered a free upgrade as returning customer!!
March 4, 2017
I had to point out damage that wasn't recorded on the agreement by Avis. Had I not been careful, I would have been liable for that damage
October 17, 2016
The car and the lady at the rental desk:)
Just a detail....I would like to be sure I get the exact make and model I order.
PorarinnOctober 16, 2016
Good for driving
Not good for coming in and out for elder people who are not good in the body, hard to get out from back doors.
StephenJuly 25, 2016
still confusion around insurances so end result is always to pay more. Why can this be simple!.
July 12, 2016
The car was in perfect condition
I think a car of this standard should have av sat/nav as standard equipent
June 6, 2016
Amazing car. Brand new and drove beautifully.
No basic instructions of features of car. Only realised how to turn off parking sensors when parked towards the end of the holiday.
ColinMay 16, 2016
Car was exact model, very new, very clean and full tank of fuel. No hidden extras to pay for.
FredMay 7, 2016
Avis tried to get me to a more expensive car in the car was no liquid for the wind shield
NigelMay 7, 2016
Brand new car provided
April 25, 2016
Very good service .
February 22, 2016
Did not get the car booked
MichaelJanuary 27, 2016
No waiting time, able to start enjoying the holiday almost immediately, when you are on a short holiday this is essential.
having to pay extra on the insurance when you are told before you leave by the website that you are covered for all eventualities.
LloydNovember 25, 2015
Avis were very professional and helpful, no issues returning the car.
November 10, 2015
All staff were really efficient &helpful
September 3, 2015
No que, quick and easy collection and drop off.
RobertAugust 31, 2015
The car and everything was brilliant. A brand new Clio however I was only offered this when I mentioned I'd like one. The staff were friendly and efficient. The whole experience was pretty straight forward and I'd certainly use AVIS again.
I was quite surprised to learn that the price I thought I'd paid (in the UK before departure) was just a partial charge and this was not made clear when booking. I thought I'd got an amazing deal but it was almost 3 times the amount in reality. This should be made clear when booking. But having said that it was still a good price....
August 28, 2015
The gps system was really bad ... Even the guys from Avis couldn't t work it out!
August 24, 2015
Simple to book online
Had to pay for the second driver when we collected the car, would have preferred to do this when I made the original booking. The office was closed when we returned the car so just had to drop the keys off. No email to confirm they received it and conformation that they will not be taking the pre authorised payment for fuel. Two of out party booked with your company and neither of us got the car that we had had booked and were told at the desk it was unavailable and offered us an upgrade for a cost.
RobertAugust 23, 2015
Speed of drop off
Told by Avis counter staff that the Rental Cars complete insurance should be held in conjunction with their insurance as I would have to pay while waiting for Rental Cars to pay Avis!!!!!
August 22, 2015
Ease of collection,
Sales of upgrade, lack of staff, pushing into unwanted insurance etc (declined).
JosephAugust 19, 2015
Very quick and efficient service. Good quality car provided.
August 19, 2015
The staff were very informative and helpful. On the return of car any extra charges are confirmed straight away and confirmation receipt is given there and then.
August 18, 2015
I love the friendly staff they speak English and go above and beyond to help and assist. I would always use your services in the future Thanking you and please pass my comments to lovely staff on the desk and at pick up and drop off point Regards Sue maclean
NolanAugust 16, 2015
The car was perfect and well equipped, spotlessly clean
August 6, 2015
Sheer professionalism of the operation
Nothing found to dislike
BruceAugust 2, 2015
Clean car and easy to find
The waiting time to pick up the car was far too long, especially with a young family who were tired from the flight
NicholasJuly 27, 2015
Lovely staff
The confusion over the extra insurance but that's the same with all - be good to make it clear - happy to write the copy for websites
July 14, 2015
drop-off was absolutely superb and extremely efficient
the pick-up could be more efficient, there were only two ladies at the desk
AnthonyJune 29, 2015
car was nearly new and all marks on car was clearly noted on paperwork
June 20, 2015
Brand new car ,no problems what so ever.
June 3, 2015
Staff efficient and friendly
Did not get the car we booked. Although in same group we felt the car was smaller than the one we thought we had paid for.
TessaMay 23, 2015
Overall very impressed with Avis. We use hire cars about 10 times a year and I would certainly use Avis. No great long queues at airport to collect will get my custom every time.
May 17, 2015
Fast and efficient
GlynnMarch 26, 2015
The car was brand new. We were given a faulty sat nav but when we explained the fault the charge for this was deducted from our final bill without hesitation.
The faulty sat nav. This caused a lot of stress as we needed it to get back to the airport. The charging connector did not appear to fit properly and so it would not charge up properly and kept cutting out.
March 23, 2015
Easy to find at terminal and comes with a full tank of fuel and is returned with a full tank so no need to pay for unused fuel.
GeorgeMarch 21, 2015
Good reputable company. Good Car and Friendly helpful staff. Superb pricing through rental cars.com . Will definitely use again.
January 6, 2015
Friendliness of staff Clean car and in excellent condition
JeremyDecember 7, 2014
The service from the counter staff in the airport was excellent. She was polite and helpful and explained things very clearly, even though she said her English was limited, it was comfortably good enough to explain everything to me!
As I was only in Spain for 2 days, so had to return the car full of petrol, it would have been useful to know where the nearest petrol station was to the airport as there are none on the approach roads.
MichaelSeptember 6, 2014
Great value vehicle for family of 6 - economical, fun and stopped the kids from getting on top of each other literally and metaphorically I gotta get one for home!
JohnAugust 14, 2014
Excellent service
SatishJuly 30, 2014
we were very happy with the car and the service from the staff, the only thing i did not agree with is fuel condition i prefer to return my vehicle with fuel tank full and collect the vehicle with full tank as well, i do normally hire vehicle quite a bit in london and that's the rules apply all vehicle hire company. Many Thanks
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Avis Rating
Alicante Airport
8.4 / 10
500+ ratings