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Hertz Reviews Hamburg Airport

Read customer reviews on Hertz at Hamburg Airport and find the best car hire deals guaranteed

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November 25, 2016
The language of navigation system is Germany. I was said by the receptionist to ask some staff around my rent-a-car about how to change the language from Germany to English. But there is no one there. I caught other company staff to do that.
AdamMay 9, 2016
The car was exchanged quickly.
The car we received had a defect, we had to exchange it for another one.
EnricoJanuary 4, 2016
Even though I know that one only gets a same class car, I was expecting a Ford Mondeo, middle-class type. I received a Citroën C4, which is not the same class. I consider this being a downgrade. Additionally I didn't like that I had to pay for a navigation system that was built-in. Other companies offer those for free.
July 26, 2015
Everythings wasgood
Passender door
MartinMay 19, 2014
Car was super, in excellent condition, & existing damage clearly marked. Returning the car was easy with attendant on hand to assist.
When directed to collect the car, had difficulty finding the location, once located would have appreciated some help getting to understand how to operate sat nav etc, which was all in German so could not programme it for outgoing journey, got lost many times in hamburg. Would have understood having no attendant in car park if late at night or very early in morning, but this was at 5.30pm.
April 5, 2014
In general a very good experience.
Nothing to be mentioned.
March 9, 2014
It was fast efficient and friendly
There was a cigarette butt in the passenger footwell
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Hertz Rating
Hamburg Airport
Very good
7.4 / 10
250+ ratings