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Hertz Reviews Geneva Airport

Read customer reviews on Hertz at Geneva Airport and find the best car hire deals guaranteed

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January 11, 2017
Nice car- Citroen DS4, clean and new
arrived 60 minutes earlier and Hertz were not willing to release car until booked time, local Hertz staff were not most helpful and also no roof rack
January 10, 2017
it was easy
MarkJanuary 5, 2017
A new clean car
Sat nav was poor in car it could not find Geneva airport
IoanDecember 28, 2016
September 25, 2016
Very friendly staff. Especially Rached, in returning the car.
darrenJune 24, 2016
Overall service was efficient, pleasant helpful staff. We would definitely use Hertz again and would recommend Rentalcars again.
JohnJune 4, 2016
A new car
The sat Nav was programmed in Dutch and the instruction manual was in german It took the hertz guys sometime to get it re programmed to ENGLISH After that it worked ok but our tom Tom much better overall
May 28, 2016
No produced of a document at the end because computer communications fell.
ALEXANDROSMay 17, 2016
Staff was really helpful an professional.
May 10, 2016
Good custom service
VesaApril 24, 2016
Service was excellent and a brand new Lexus superb!
February 23, 2016
Unfortunately half term charges applied at this time , very expensive !!
January 26, 2016
Hertz staff excellent
December 7, 2015
November 11, 2015
The price is high
NabelSeptember 25, 2015
September 19, 2015
upgrade, perfect condition of the car
In Switzerland, it always seem to take longer to get your rental car than in most other countries, especially the US
September 12, 2015
The car drove well!
I booked this car because it had built in GPS and because it said it was suitable for 2 large bags. I chose this because my bag is rather long and odd shaped. This wasn't the car advertised and it turned out to have a tiny boot for what I was expecting. Badly advertised as being a reasonable sized car but in fact it was the smallest car that BMW make! Far too many unexplained switches and controls!
ThomasJuly 31, 2015
Have used Hertz many times over the years - pricy (sometimes with hidden charges) but good, efficient service. Overall am very halt with their service.
Nothing negative to comment on this trip. Good, reliable service.
KevinJuly 29, 2015
Beautiful car in pristine condition
LarsJuly 23, 2015
Friendly staff. Clean and nice car.
The navigation system of the car (a Volvo). It took like forever to enter an adress.
RobertJuly 19, 2015
Hertz were very efficient
July 7, 2015
All was great and efficient, than you!
ShahJune 29, 2015
Everything was perfect.
The same car was not available, so the staff was trying to upgrade me and asked for paying extra, later told me that this car is not available and offered me similiar category car. So they were trying to first convince me for an upgrade, i could say that its a good marketing strategy.
MichaelJune 7, 2015
Brand new car. Upgraded.
April 24, 2015
download of voucher to mobile device and availability off-line. Multi-lingual voucher
MichaelApril 12, 2015
Felt I was over charged on the estimated amount of fuel used
April 8, 2015
Was given a Mazda 5 which was a very good size for 4 adults and a lot of luggage. High spec. Car.
I was unable to determine whether the car used petrol or diesel. There was no indication on the key fob, inside the fuel flap or in the manual. I had to phone Hertz to find out which should not have been necessary.
EricMarch 30, 2015
we got upgraded to a brand new volvo which was fantastic.
When we received the car we noticed that the car was entirely in russian. The whole menu only on russian letters. When we noticed this we was already on the highway and it took us several days to find where to change settings. We called hertz but they couldn't help us over the phone which was a bit dissapointing. The excess was to high as well.
March 27, 2015
The airport desk gave me the key so I could just load the car and go - other hire company's at geneva make you pick up the key when you get to the car park, which can mean queuing twice
ChrisMarch 22, 2015
The car was in great condition and stylish
Poor information on booking of where the desks are, how to navigate Geneva airport and a VERY long collection process
RichardMarch 18, 2015
The Mitshubishi is not a car suitable for the Rental market.It was automatic with a manual over ride.I certainly wouldn't buy one. It took 3 minutes to find the Petrol release cap lock
StephenMarch 15, 2015
friendly staff, great service
geneva airport rental location is a mess. there is not enough space to return a car efficiently.
March 12, 2015
Helpful check in staff and the queue moved quickly as all the desks were manned.
DavidMarch 2, 2015
Car I had booked was manual control,car I was given an automatic and when I asked for a change to a mutual control this was effected witch no fuss and quickly. Everything is done under cover.
February 25, 2015
just the price seemed expensive, but still cheaper than some others
February 23, 2015
Excellent service
Chains were not provided by the company. Therefore I was forced to by the chains but the company has agreed to refund the costs!
JamesJanuary 26, 2015
Quick, relaxed, efficient and friendly.
An old coffee carton on the floor of the car when I picked it up.
January 25, 2015
Good service from the person I booked the car with, very helpful and polite. Will definitely use again to book cars in the future
Hire car desk not very well signed posted at airport. On dropping the car off, access to car park confusing when transiting around airport
IanJanuary 11, 2015
Very nice car , clean almost new, sat nav very good, also very good on petrol
Giving it back!
January 4, 2015
car upgrade to Volvo V40...almost brand new. Economical on fuel (diesel).
December 29, 2014
Overall service
AndrewOctober 9, 2014
Was not advised of the need to access Hertz via the car park when returning the vehicle, and was initially confused as to the correct means of access.
SimonSeptember 8, 2014
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Hertz Rating
Geneva Airport
8.5 / 10
500+ ratings


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