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Avis Reviews Sydney Airport

Read customer reviews on Avis at Sydney Airport and find the best car hire deals guaranteed

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November 29, 2016
The efficient and fast service of Avis staff when picking up and dropping off the car.
November 15, 2016
Holden Captiva upgrade was a good car, but underpowered.
AnthonyNovember 7, 2016
your service was really easy to use online...would definitely use again...
we just dropped car off although what happens if they accuse us of damage to the car that was already there?
November 7, 2016
Fantastic customer service personnel
October 27, 2016
My phone
Car needed a service, no water in the window washer. And we couldn't pair my ph as it was full with other names and we couldn't delete them
MarkOctober 25, 2016
Awesome service from Avis, highly recommended.
October 25, 2016
was very pleased about all
October 19, 2016
Pickup and drop off was efficient.
The handbrake was stretched ineffective on a hill start. Ordered an Hyundi automatic Got Offered A Fiat Auto which I've had previously which is a semi automatic with little power so I ended Up With A hyundi manual.
October 18, 2016
the who;e process went so smoothly
it didnt come with a sat nav
October 14, 2016
The car and customer service were of a high standard.
Our pick-up time was 1pm on a public holiday weekend and this was peak time. There were not enough staff or facilities in the Airport collection office to handle the number of people picking up rentals. To the credit of Avis, however, all desks that were there were all active and dealing with customers.
GraemeOctober 10, 2016
not enough counter staff
October 6, 2016
very nice clean, quiet modern hybrid without any problem
KellySeptember 28, 2016
The car was very nice to drive.
There was a mark on the outside of the car i didn't see because where they had parked it very close to another car and i missed documenting it. Next day i phoned Avis Head Office, they said they would email manager Sydney airport & call me back to discuss the mark.I had no response at all & i felt very stressed the entire time i had the car.
ReneeSeptember 19, 2016
I lost my phone in the car and when i realised I had left it in the hire car, I ran back to the counter and the staff were waiting for me with my phone. So incredibly lovely!
RichardSeptember 5, 2016
Drop off was easy
picking up took too long, as because I booked online with someone else the insurance was confusing
August 16, 2016
Got the car I booked for a great price!
Service at the pick-up counter was poor. I stood looking at the lady for 10 minutes before she acknowledged that I was standing in front of her and then had to wait another 10 minutes whilst they organised a car for me. The car was dirty inside and out.
RobertJuly 21, 2016
Colour of car, right size for 2 people and boot right size for suitcase.
July 14, 2016
booked the car but advised them I may have to extend the hire. Phoned and extended the rental with no problems
BrianJune 30, 2016
charge to top up fuel. no sliding scale for accident premium
AnneJune 26, 2016
Standard of car. Helpful staff.
Billie-JeanJune 24, 2016
the car was what I thought it would be.. at the end of the day its a car
when you pick up the car its from the carpark. you cant really see all the scratches on the car to record them
June 12, 2016
the staff at the airport pick up and drop off were all very courteous helpful and friendly.
June 6, 2016
Staff made it so easy! Thank you :) I was served quickly by friendly people, and immediately filled out the couple of forms and collected the car within 10mins. Upon return I literally just parked the car and could walk away as the final inspection was finished. So easy. Thank you!
Everything was fine!
May 18, 2016
Difficult to contact Sydney airport office (phone) when we had a medical emergency and had to extend our rental.
RolandApril 26, 2016
Very expensive for <36 hours hire.
April 16, 2016
Very quick drop off process
KennethApril 16, 2016
Pick up domestic and drop at international
Rather impersonal return person//process. Had similar experiences at Brisbane airport in the pastHertz have similar issues - lack of interpersonal skills, task focused
ItxiarApril 11, 2016
The whole process was made very easy.
April 10, 2016
unfriendly attitude of the desk staff
MatthewApril 1, 2016
So easy
No trolleys nearby when we returned it
davidMarch 15, 2016
the car was a hybrid
it was not a comfortable car for driving any distances
March 14, 2016
No hassles, car was good too
Would prefer to have someone present to check the car over before leaving. As it was we had to return to the counter to point out some marks etc not noted on the form.
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Avis Rating
Sydney Airport
8.4 / 10
500+ ratings