Drivalia Mallorca: Car Hire & reviews

Reviews of Drivalia in Mallorca

Real customer reviews

Find out what other customers think - so you can decide if Drivalia is the right company for you.

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Anonymous Palma de Mallorca Airport

09 July 2020

Staff very efficient and spoke english. Shuttle bus/pick up point from airport was not clearly signposted. I had to call the office to confirm the pick up.

7.8

Anonymous Palma de Mallorca Airport

14 February 2020

I still did not get my deposit money (not released still, after 3 days)

7.8

Anonymous Palma de Mallorca Airport

29 October 2019

Very helpfult staff! Added additional driver through e-mail.

8.2

Anonymous Palma de Mallorca Airport

21 October 2019

Not busy. Quick service. Loved it. Can't think of anything

9.0

Anonymous Palma de Mallorca Airport

18 September 2019

I have used Drivalia in the past and have always found the company and the staff to be of the highest standard

9.4

Anonymous Palma de Mallorca Airport

16 September 2019

Smooth and efficient collection and drop off. Also, liked that the "car damage" report was stamped to show that returned car was OK (no further damage) Nothing.

7.8

Anonymous Palma de Mallorca Airport

16 September 2019

Have used drivalia on numerous occasions and never had any problems. And always been quick and easy

9.4

Anonymous Palma de Mallorca Airport

11 September 2019

quick service

9.4

Anonymous Palma de Mallorca Airport

30 August 2019

I would book direct Everyhting

6.0

Anonymous Palma de Mallorca Airport

30 August 2019

Friendly service and good car Finding the drop off point on return

8.0

Anonymous Palma de Mallorca Airport

19 August 2019

The overall experience was very good. The car was as expected and was good to drive. The staff were polite and helpful. I will recommend to friends and family.

7.4

Anonymous Palma de Mallorca Airport

13 August 2019

Excellent service , very smooth and friendly , would def recommend

9.0

Anonymous Palma de Mallorca Airport

02 August 2019

Difficult to find Drivalia pickup bus at the airport - no signposts

8.2

Anonymous Palma de Mallorca Airport

02 August 2019

Their business attitude and friendly service

8.4

Anonymous Palma de Mallorca Airport

24 July 2019

Staff friendly and efficient Finding shuttle bus to rental car office was not easy and not well signed- we had to ask staff from other car hire agencies.

7.0

Anonymous Palma de Mallorca Airport

21 July 2019

Very friendly, helpful staff. Quick turnaround of car and easy drop off.

8.6

Anonymous Palma de Mallorca Airport

16 May 2019

Simplicity Location difficult to find

8.6

Anonymous Palma de Mallorca Airport

11 May 2019

Very friendly and efficiently taking back. Both times the same person. the first car was stolen before I rent it. The door couldn't be closed properly, I felt it first after some miles. So I gave it back the next day that was a little problem, maybe solved with an upgrade but no excusion for the lost time in holiday and the petrol.

7.4

Anonymous Palma de Mallorca Airport

10 May 2019

Beautiful car, friendly staff.

9.0

Anonymous Palma de Mallorca Airport

09 April 2019

Good value and very helpful staff A little difficult to find the exact place for the pickup bus.

8.6

Anonymous Palma de Mallorca Airport

28 January 2019

Everything went smoothly from picking up the car to dropping off the car Little bit difficult to get to the drop off location

7.4

Anonymous Palma de Mallorca Airport

09 September 2018

Friendly staff and no queues to collect like in the terminal. Car was great and easy to checkout and in. Couldn’t find the bus terminal right away - had to ask for help as there’s no signs by where the bus stops

8.0

Anonymous Palma de Mallorca Airport

09 September 2018

Great staff, easy pick up and drop off - will use again. Also no queues like at the desk in the terminal itself! Difficult to find bus pick up point, not clear on directions or where it stops outside the terminal

8.0

Anonymous Palma de Mallorca Airport

29 August 2018

Easy to book via the platform and locate them once we knew where they were. The transfers worked as well once we could find them. The extra fully comp insurance worked for us. The instructions to locate them once we arrived at the airport were very unhelpful and hard to follow. The pick up point was clearly marked, the extras were expensive

5.6

Anonymous Palma de Mallorca Airport

21 May 2018

Car Waiting for transfer and at desk

8.2

Davorin Palma de Mallorca Airport

26 September 2017

You could have the sign for pick up point on airport. Otherwise, everything was great.

8.6

Vincenzo Palma de Mallorca Airport

15 September 2017

didn't know that they are not located at the Airport and a shuttle brings you to the site. you had to ask where the shuttle stops and it took quite a while until you find out

7.4

Nicholas Palma de Mallorca Airport

05 September 2017

We had to make a last minute change to the booking and rentalcars.com accomplished it over the phone from Majorca very efficiently. Friendly courteous staff. Very impressed, we'd use Drivalia again.

7.6

Anonymous Palma de Mallorca Airport

24 August 2017

Courteous staff, good car Difficulty finding bus

7.8

vinit Palma de Mallorca Airport

11 August 2017

There was no flexibility to drip off the car 15 minutes late.

8.2

Andrew Palma de Mallorca Airport

05 August 2017

Excellent service from rental cars help desk when we had to change main driver due to a credit card problem.

6.4

Stephen Palma de Mallorca Airport

02 August 2017

Was reliable and easy Difficult to find on drop off although we had clear instructions from staff! We assumed sat nav would locate, but it wouldn't recognise.

8.4

Robert Palma de Mallorca Airport

26 July 2017

Lovely clean comfortable car Had to wait outside to collect car in 30+ blazing sun for 20 minutes as so busy in office

8.4

Evgeny Palma de Mallorca Airport

16 July 2017

Need to give more info where to find busses from airport to drivalia location. Not the same as most of car suppliers

6.6

Geoffrey Palma de Mallorca Airport

27 June 2017

Friendly and quick service

9.4

Anonymous Palma de Mallorca Airport

26 June 2017

cost was ok complications with insurance

5.6

Paul Palma de Mallorca Airport

24 June 2017

Friendly & helpful staff. Trying to get you to buy additional insurance cover, which I didn't take.

9.0

Paul Palma de Mallorca Airport

11 June 2017

Only prob is distqnce from airport but transfer quick Not at airport but actually worked ok

7.2

PETER Palma de Mallorca Airport

18 November 2016

Very good value. Brought the car back 2 hours late but no extra charge. Off airport site so be prepared for a bus ride of about 7-8 mins

7.8

Henry Palma de Mallorca Airport

23 October 2016

Good car, excellent friendly, helpful staff Serious difficulty finding coach pick-up point on level 2 in the airport

7.4

Anonymous Palma de Mallorca Airport

11 October 2016

The extra charge for the CASKO insurance that I had to pay at the desk.

7.4

Michael Palma de Mallorca Airport

05 October 2016

No issues. Car as advertised. Not new but ran well. Cheap cost. Instructions on how to pick up transport at airport not clear. Would help if told pick up point at far end.

7.6

Anonymous Palma de Mallorca Airport

05 October 2016

Info clearly explained. Distance from airport - not as convenient as onsite.

8.4

Robert Palma de Mallorca Airport

14 September 2016

Off the airport. 10 min shuttle bus from 2nd floor of airport. Low Price. Good service. No Hidden fees like a lot of other car hire companies. Paid no more than the amount on my original rental plus a tank of petrol as I had opted for full to empty fuel policy.

9.2

Graham Palma de Mallorca Airport

11 September 2016

Quick easy service

8.8

Anonymous Palma de Mallorca Airport

11 September 2016

quick service poor communication, very impatient at explaining the insurance

7.0

Anonymous Palma de Mallorca Airport

10 September 2016

Staff were pleasant and fair Pick up location information could be made clearer. Trying to upsell extra insurance when picking up car.