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Europcar Reviews Port Elizabeth

Read customer reviews on Europcar in Port Elizabeth and find the best car hire deals guaranteed

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June 15, 2018
Ease of collection
Even though all booked on line, had to repeat whole process and provide emails etc. Although we got an upgrade in size the car was very basic and not a pleasant drive. Clutch very worn! Seats stained and considerable knocks. Appeared to be an old car!
AndiswaMay 5, 2018
Service at collection and drop off was good
I’m still waiting for my deposit to be refunded not sure how long that will be.
VanessaApril 13, 2018
No car carpets but we assumed it was due to people actually stealing them
March 13, 2018
Good and fast service
Drop off location not very friendly
March 6, 2018
Great car, excellent
CarlosFebruary 1, 2018
Good cars, good service.
CarlosJanuary 15, 2018
I was happy with the service. The staff was very supportative.
MelanieNovember 21, 2017
So easy to find the depot at the beginning and end of our trip. Excellent to find a petrol station so close to the airport too!
October 31, 2017
Everything was fine, thank you very much.
Nothing to complaint about.
September 29, 2017
The car was available when we arrived at the airport.
MAHERSeptember 19, 2017
there respond when the A/C was not working.
not taking the key immediately when handing the first car. it was left with me. so I had to come again to drop it off.
April 16, 2017
The Toyota avanza is an uncomfortable and under performing car but seems to be the standard and only choice for 7 seaters, which is disappointing
NirdevApril 10, 2017
very friendly staff. good car.
We rented two car seats, which were not up to standard. No-one showed us how they worked - after waiting for help, we were eventually told that customers need to fit them on their own. We fitted them our own way. They were also not suitable for my daughter under 2 (was offered the smallest they had).
March 14, 2017
staff were very friendly and efficient
March 5, 2017
The efficiency of pick up and drop off. Staff very helpful. The car was reliable.
We had a Kia Rio which lacked power and struggled on steep hills.
HenryJanuary 18, 2017
My whole experience was good. I completed my online booking and made payment. I arrived and picked up the vehicle. The car that was given to me was virtually new, clean and an absolute pleasure to be in. Complaints.....I honestly cannot think of any. Will I hire a car off you again??....ABSOLUTELY. Will I recommend you??.....Most Defintely
I cannot think of a single negative thing to write about you. In this day and age when competition is high and people are highly stresses, you have exceeded my expectations. No, really....I can't think of anything I did not like
DavidJanuary 11, 2017
Great experience
PatriciaJanuary 7, 2017
Great service.
StevenDecember 28, 2016
How easy it was to make the booking
The car provided had no air condition working in the heat of December. It was very uncomfortable driving.
AlisdairDecember 19, 2016
I had to go back to Europcar Cape Town the day after my rental finished and spend an hour negotiating a refund on my rental. had put my rental down for the wrong number of days and I was charged an excess day by Europcar. I was very disappointed with the waste of time.
August 31, 2016
Very nice car
Parking in pickup area was very tight and congested with customers returning cars
June 29, 2016
Friendliness of booking staff; upgrade of car
No - one was there to for about 10 minutes to pick up the car, take keys from me when I arrived. I had to go looking for the person
EdwardNovember 12, 2015
The speed and information given at the pick up point. (Port Elizabeth). The short amount of time it took to drop the car off at Cape Town. Outstanding service throughout.
The number of marks and scratches that need to be checked before signing the necessary paperwork. The yellow copy given was so unclear we could not have checked accurately that all the marks had been identified and recorded.
JacominaNovember 6, 2015
The car! engine not big enough for a automatic gearbox
October 18, 2015
Trying to find someone to receive the car.
DouglasJuly 18, 2015
Very fuel efficient vehicle.
Vehicle rattles, cleaned but found litter in the car. Vehicle had damage to it that was not repaired before re rental.
LeanneMay 5, 2015
My car smelled slightly of smoke - really didn't like that
AndreaApril 21, 2015
Staff at Cape Town were particularly helpful and drove us to terminal and helped us with our bags
March 7, 2015
Extra costs not fully clear at time of bookinh
March 1, 2015
Good efficient service
Terrible car - I did not know the car beforehand, but wanted something suitably sized for long journeys. The car was hopelessly underpowered and the rear passengers told me that it was very uncomfortable.
MaritzJanuary 19, 2015
The staff went out of their way to ensure I received a car with cruise control. They were great. Thank you very much.
December 7, 2014
Very efficient pick up in PE.
May 25, 2014
clean and comfortable car.
Car lacked power..struggled a bit on the hills.
May 8, 2014
Everything worked out very well. Excellent staff at PE airport
March 25, 2014
Very easy and quick service.
The deposit is quite a big amount and takes some time to be paid back.
March 15, 2014
Everything excellent
No problems
January 24, 2014
Friendly staff at PE
I booked a BMW 320 for my holiday trip. I got an mercedes C180 with 83000 km on the clock. The overall interior of the car looked and felt old (Not looked after). The front lighter socket did not work so I had to use the back one for the GPS all of the way. The car's computer futhermore complained about lights that were not working the 850 km I used it. I must say I was a bit dissapointed. I feel I did not get value for money.
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Europcar Rating
Port Elizabeth
8.2 / 10
250+ ratings


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