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Thrifty Reviews Houston, TX

Read 50 customer reviews on Thrifty in Houston, TX and find the best car hire deals guaranteed

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May 2, 2018
Great rental car and great rental company
April 3, 2018
They were very helpful. Car was great.
CraigMarch 19, 2018
All good
Nothing to dislike. The car and service was good
February 12, 2018
I hoped to get the Jeep Grand Cherokee, but only got a Dodge Jurney.
January 11, 2018
It was a wonderful car first of all; and the rental process was easy to follow and fulfill. The people at the counter were very helpful.Thank you!
January 9, 2018
Great service. Good car. Excellent value for money.
Poor signage for returning vehicle to Thrifty.
November 28, 2017
Turn in employee, awesome customer sir, please comment her on her valve services to a satisfied customer.
Turn in services
November 12, 2017
Excellent, as expected... Great option
RichardOctober 28, 2017
Overall a great experience...great thrifty personelal coming & going!
October 27, 2017
The ease of getting from the airport to the rental car building. The efficient counter staff member. Having the GPS was a God send.
Nothing to comment about here.
September 25, 2017
There were not proper signs for returning the car back to the Car rental center.Needs to have larger well placed Thrifty signs for returns.
MargaretAugust 20, 2017
Very easy to deal with customer service
The drop off location at Dallas Fort Worth Airport was extremely hard to find - it was not signed well at all. Needs a lot of improvement. Once we did find it dropping off wend smoothly though.
August 17, 2017
My son forgot his iphone and we are very glad that we recovered it. We had trouble communicating with threfty at the moment since we had to call to 5 different phone numbers. But glad of honesty of your employers!
August 12, 2017
Speed of service, car condition, team greeting
Not clear car type and group on the app. Didn't get the car model I selected.
July 27, 2017
Easy return (after we found the adddress ourselves)
It was confusing trying to find them in the airport (poor signage and hidden in a corner). No return address on the paperwork provided, had to search on the internet. The car wasn't what we asked or paid for (was slightly smaller)
July 23, 2017
Bautiful Suv, nice people
June 27, 2017
A Hyundai is not anywhere close to a Grand Cherokee. The term "or similar" does not apply.
UlrichJune 17, 2017
very quick + easy return
car had no remote door opener / closer
SaudMay 28, 2017
Great car and new
Newel not aotonatic
May 20, 2017
Generally ok
Check out time was too high
MarkMay 3, 2017
Drop off in LA was right next to our hotel in Century BLV so was great!! Car drove well and excellent gas mileage
March 20, 2017
The person who helped me give me an upgrade but it was a little bit expensive that I expected. The car has trash below the seats.
February 13, 2017
Given toll roads are all over Houston, a toll pass should be automatically placed on the car rather than it being up to the customer.
November 9, 2016
Good value for money with deal for free tank of gas and three free drivers. Girl at the car return was very friendly.
Took to long to pick up: first car did not have a key, no one knew where it was, there was no car without GPS and with lugage cover available. We had to settle for a car without cover. Car was quite damaged on the outside.
JohnNovember 4, 2016
A new car with only 1000 miles
JazmineSeptember 4, 2016
The person helping us with the checkout went above and beyond to ensure we were happy with our vehicle.
Nothing really
konstantinosMay 22, 2016
Good car prize
It said trunk for two normal size luggage an it fit only one
May 9, 2016
Excelent service att ha counter
PEDRONovember 2, 2015
The attention was very good
October 20, 2015
Comfortability of the vehicle
October 18, 2015
Friendly service
Too much up selling.
KarlOctober 12, 2015
Efficient handling; pick up & drop Good car
Not very clean, but ok
September 7, 2015
Redirection to Dollar counter
May 19, 2015
Its amazing service... Keep ip
May 14, 2015
i like the way that th staff deal with me and the time for pick up and drop the car
May 9, 2015
Was not clear if car needed benzine or gasoline.
JacobMay 7, 2015
The guys at the check in counter, very relaxed even if they had, had a very long busy day. It was nice to feel welcome even though it was my first rental with thrifty
I ordered a car with toll, there were no easy tag in the car
January 29, 2015
Ok service
Had to buy the full tank of gas
January 10, 2015
Choice of vehicle
Couldnt add additional driver for certain periodic hire Charge for gas without option (upon collection of vehicle)
December 1, 2014
Car was clean and in good condition
Delay in picking up the car
October 25, 2014
Overall process was easy, pricing is good
The rental company, tried and did sell me things I don't need, such as; The daily pre paid toll tag, pre-paid fuel is very expensive.
May 26, 2014
The counter staff added the options that I didn't need even not ask to.. after I checked my receipt in the hotel I went to the airport back again to cancel that options
May 19, 2014
Fast drop off.
Not all the cars are in good condition. For instance the tyre wall of a car I saw had a big blister. The sales agent also tried to sell me a number of additional insurances, whereas I told the thrifty agent that our package already included CDW.
TerenceMay 15, 2014
I had an unfortunate accident in my vehicle downtown San Antonio which was not my fault. I returned the car to Thrifty at San Antonio airport who were very helpful, they changed the car immediately and got me on my way.
ARIFMay 10, 2014
I shocked that there is no navigation.
April 30, 2014
apart from the officious tone initially, which was soon dropped and the arrangements agreed in a most cordial fashion
April 27, 2014
Return location not good indicated. Basic return signs lead to HERTZ; only on upwards ramp is the first Thrifty sign
March 19, 2014
Good & friendly service that is not trying too hard to sell you all sort of add-ons. Remember that when one for example has travelled almost 24 hoers one is tiered and basically just wants peace.
A small detail I would prefer that you use an ordinary key with remote lock/unlock I use these modern keys that you can just keep in your pocket on my private car, but when one is traveling and for example receive the car in the middle of the night (my body time) it is easy to be confused. Then it is better to have an ordinary key so you for example know that the engine actually has been turned off when you take out the key. Next time I will try to avoid such a modern key (if I remember)
March 11, 2014
Quality of car
Attempt to sell extra's
January 26, 2014
Helpful staff
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Thrifty Rating
Houston, TX
Very good
7.9 / 10
250+ ratings


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