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Alamo Reviews Detroit, MI

Read 50 customer reviews on Alamo in Detroit, MI and find the best car hire deals guaranteed

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DianeMay 16, 2018
No hard sell for upgrades and extras
April 12, 2018
very nice, very efficient. Bravo. I will come back.
January 26, 2018
Never hired a car before absolutely brilliant service very straight forward n no hassle, helpful staff on the gate also giving me some guidance would definitely recommend
Nothing to complain about n nothing to improve
December 5, 2017
no line; clean car
We (Alamo staff and I) couldn't figure out how to connect phone GPS to car - had to switch to a different car.
November 27, 2017
Very fast and convient.
November 15, 2017
They have machines for car pick up so one does not have to wait on line
November 2, 2017
Efficient service
Car seemed old worried about it letting me down
jeanOctober 16, 2017
Nice staffs, the bus driver untel, person at the desk, person at the exit gate... everybody was great
car was dirty, food on the carpet, stains on the leather seats
JLOctober 11, 2017
Alamo is the finest car rental company I've ever dealt with. In every respect they were courteous and professional. Thank you Alamo.
October 6, 2017
September 25, 2017
September 25, 2017
Alamo cars are good value for money and very helpful staff.
Time it takes on the shuttle.
AbdullahAugust 8, 2017
Excellent car agency. I recommend this company
rental desk (representative) is Not friendly!!!
DanielJuly 19, 2017
very likely to rent from Alamo if I am ever in the area in the future
excessive insurance premium for a 22yr old driver from the UK
July 8, 2017
Friendliness of staff and quick collection and return.
I really wanted a Ford Mustang as a once in a lifetime event but it wasn't available. However, we were given a BMW 430i Cabriolet which was actually an upgrade.
July 7, 2017
Very accommodating
I like everything no complaints
ShawnJuly 1, 2017
Great service at car return. Good reliable car.
On pickup, rep was slow. Car was less than what I paid for.
AshleyJune 23, 2017
I always use Alamo in the US. They are great and have never let me down.I was visiting Ford on this trip so I wanted to be driving a Ford. There was not one available in the lot, so the Alamo staff located one which had just been prepared and brought it over to me
ScottJune 22, 2017
Great staff, very courteous at the counter and welcoming with a cold drink and snack while completing check-in
June 16, 2017
Staff pulled car up and helped with bags. Very courteous.
RodolfoJune 9, 2017
Very fast service
MartinApril 11, 2017
How dark it was when I picked out my car ... could use mpre lighting.
March 20, 2017
GPs worked most of the trip this time
Customer assistant was busy when I got there and not that excited to see me
February 20, 2017
No recipte recived with paper version after pick up car
February 5, 2017
Good Service
I arrived late so only one car left and it was for me
HubertJanuary 19, 2017
The car the GPS radio air conditioning
MarkDecember 16, 2016
Nothing I got an upgrade at a 75 dollar cost and I only upgraded because the only car I got offered was a convertible and it was -7 what a joke
No choice of car guy behind counter was just trying to get more money off me . I always book through Alamo but this was a complete joke
September 23, 2016
Sat Nav hire very expensive.
September 7, 2016
Friendliness and professionalism of staff at Alamo. I would definitely choose Alamo again.
Quite a few cars in the category I rented were parked in the lot but had signs on them that they were not available, either because of mechanical or other problems.
MitchellJune 13, 2016
Staff was really helpful, good car choices in class, overall excellent!
HenryMay 7, 2016
April 11, 2016
Excellent service
March 23, 2016
Very quick and easy book-in and out - good value
Not much choice of vehicles ?
November 12, 2015
the model of car was great, it sat up a bit higher than a regular car so i was very comfortable driving around. the gas mileage was good on the car. there was no line at the rental place (arrived thursday mid-afternoon). i was given a cold bottle of water while checking in.
there was a long wait to get from the airport onto the rental shuttle bus (i think is was over 15 minutes). the signage wasn't very clear to get into the Alamo to return the car.
September 14, 2015
We could not get decent directions to our hotel
September 12, 2015
Easy and convenient
The car wasn't very clean
September 12, 2015
Shuttle pickup, fast pickup and dropoff
walterAugust 30, 2015
Returning the car was simple and friendly. Car was all it was supposed to be and no extras tagged on.
Long gtime to get the car
FrederikAugust 16, 2015
The car was ok. Camaro cabrio vs Mustang cabrio ordered.
Car was not clean.
BENNJuly 9, 2015
Everything was easy to find , staff were pleasant and helpful
MichaelJune 2, 2015
Two car keys attached together on a cable, which makes it impossible to slip it into your pocket.
April 28, 2015
Only 1 staff on duty in Detroit and 6 ripple waiting!
CoreyMarch 13, 2015
Selection of vehicles available at pick-up. Ease of pick-up and drop off.
Sign posting to rental car buses at DTW is not great (not really Alamos fault) The staff member at pick-up kept asking if I wanted to upgrade after I mention several times that we had the same class of vehicle at our previous location and were more than happy with it (I would have avoided this and used a kiosk like we did at LAX but we were directed to a desk on arrival)
October 26, 2014
It went very smoothly.
October 23, 2014
Fast pick-up and drop-off. Friendly, helpfull staff. Good choice of vehicles.
JohnOctober 13, 2014
Brand new car !
Nothing !
September 12, 2014
Service from booking to collecting and dropping off the vehicle was good the only problem was the time it took to get the vehicle, it seemed an age to process the paperwork.
June 26, 2014
This was a very good car, I get what I ask for!
On the pages where I found the car there stands Chev Tahoe and similar, I dont like the Word similar.
June 23, 2014
Good service and value for money.
Try to sell me extras at the desk.
DaniarJune 22, 2014
The staffs were very helpfull n friendly, and efficient.
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Alamo Rating
Detroit, MI
8.4 / 10
250+ ratings


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