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Thrifty Reviews Windhoek

Read 50 customer reviews on Thrifty in Windhoek and find the best car hire deals guaranteed

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johnOctober 20, 2017
the staff were amazing. probably the best i have ever experienced.
October 18, 2017 customer service was great. Car ran perfectly.
Counter staff made things a little bit confusing at first but answered my questions clearly to help me understand. Instead of charging once on my credit card, they did a transaction each time they informed me of a charge. Also, I'm yet to get my deposit back.
October 16, 2017
Very good ,
GodfreySeptember 29, 2017
The car had a small chip on the windscreen - that had grown into a large crack the morning after we picked it up. We contacted the Windhoek city centre Thrifty office, took it round there, and they gave us a nearly new similar model - no hassle. No hassle on the return as well. Adams, you guy in Manchester was very helpful back in May - he was good
September 24, 2017
Excellent, keep up the good work
Service light came on periodically but I checked the oil and owned a Polo myself thus I was satisfied.
September 19, 2017
Good experience overall
No comment
September 11, 2017
As teh person renting the car I had to identify a slash in the tyre (not identified by Thrifty) failure to identify this could have caused a major accident. I would like to see greater free km per day
MICHAELSeptember 1, 2017
We were given a Toyota Corolla which had a lot of minor body chips & scratches etc. We were very surprised as to the way it performed as well as its fuel economy - very impressive !!
Radio seemed to be fairly ineffective but this might have been the area we travelled.
KasluthoMay 17, 2017
Staff friendliness They showed me prize on machine before I can enter PIN number
May 6, 2017
The booking stated gps sat nav equipment. This was not provided. There was not even a map.
March 31, 2017
Good value for money. Excellent service
Not applicable / no problems
February 28, 2017
Friendly, helpful staff
Everything was good
RiedewhanJanuary 11, 2017
The friendliness of the staff and that I could return the car a little later than the scheduled time without any penalties
The car had many scratches and it was difficult filling out the forms and indicating all the damaged marks
July 24, 2016
Friendliness of the staff during receipt of the car.
SybrandJuly 18, 2016
Friendliness of staff
Condition of vehicle. 3 different make of tyres, spare wheel had a puncture and one seatbelt buckle was missing and one seat backrest faulty
MokotediMay 16, 2016
Holding period for the deposit is too long.
April 4, 2016
The car was dirty to start with, old not what I expected.
Old car with dents and definitely penal beaten for some reason. It was quite a bad experience.
AnthonMarch 28, 2016
Car smelly due to smokers who used the car before us
MargarethaMarch 22, 2016
The ease of get car at a good price
Nothing I could think of.
December 7, 2015
Helpful staff and very nice and new car, and the exact same type I wanted.
September 29, 2015
friendly and helpfull staff
July 30, 2015
The tyres were not in a good condition.
July 25, 2015
People are very nice and a great professionnal skill
RobertaJuly 23, 2015
The Car was the one had had booked at was great
The man on the rental counter wasn't very nice or polite
DeonJuly 16, 2015
Efficient service
Front tyres could have had more thread
July 10, 2015
nice car
poor maintenance
DavidJuly 4, 2015
Staff was very friendly
Tyres a bit run down seats very hard and uncomfortable
MilanJune 18, 2015
value for money.
i was of the opinion I booked & paid full insurance, but Thrifty lady pointed out it was standard & I had to spend more money for additional insurances. The car didn't have washer liquid for the front windscreen
June 15, 2015
All Good no problems
June 13, 2015
Cleanliness, helpful staff
May 25, 2015
That I received the exact car that I booked at the end.
They wanted to give me a car that I did not book
March 17, 2015
there is no Service Station on the Airport to fill up the car
March 12, 2015
We got exactly the car we booked and the price was very good.
Took a long time to check out even though there wasn't a queue - in comparison to other car rental co's in South Africa seemed very bureaucratic.
March 12, 2015
I was not notified that there was not a petrol station at the airport, so will be charged extra for fuel levies. I should have been informed on pick-up of the vehicle.
HenryJanuary 13, 2015
Staff very friendly and efficient
WendyDecember 17, 2014
The canopy was not dust-proof, so all the luggage in the rear was covered in dust.
MikeDecember 17, 2014
Excellent Service
No Comments
December 16, 2014
The time it took to pick up the car was due to issues on our side. The staff were efficient and extremely helpful. Thank you.
No problems
October 29, 2014
We are so happy with the service and vehicle
BronwynOctober 21, 2014
Geoffrey, the Thrifty representative at the desk, was efficient and helpful. Very service oriented.
Had to wait for the car when collecting it as it was still being driven in from Windhoek (the airport is 35km outside the city). Also, there is a potential surcharge for washing the car if it is not returned clean - most of the roads in Namibia are dirt, so the car will get pretty filthy with normal use. The hire companies (all do it, at different rates) should accept this and build it into their costs (NOT as an additional charge.)
October 14, 2014
asked for an upgrade as my situation changed ,and this was done at the end with no extra cost
October 13, 2014
Overall a very good experience
September 8, 2014
The Customer servise skills of the counter staff.
PeterSeptember 7, 2014
Very happy.
CharlemagneSeptember 2, 2014
Gavin Titus so so kind and helpful when I received the car. He was proud to deliver such a nice and neat car to me.
The office is in a rather difficult spot to find in the city.
July 20, 2014
Left rear tyre went flat
June 30, 2014
The car was new and comfortable, glad i didnt get a sedan on the dirt roads!
Customer service in namibia not so good very vague with info about tyre pressue, distances and maps and no car manual in the vehicle. Tyre pressure and pump kit should be included as none of the tyre pressure gauges in etosha were working!!
KlausMay 12, 2014
Car was available at arrival. No fuzz, no problems experienced at all! Smooth and efficient customer handling
Delivered the car on Friday morning. Up to today (Monday) no message received on how much petrol has been added and how much from the 5000 N$ deposit has been refunded back.
April 24, 2014
The vehicle was really just too full of scratches, dents etc. The rims were in a very bad condition.
JohannesApril 9, 2014
Vehicle shocks were depleted and needs replacement. Vehicle was very heavy on fuel.
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