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Maggiore Reviews Rome

Read 50 customer reviews on Maggiore in Rome and find the best car hire deals guaranteed

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PatrickMay 15, 2018
Airport staff were great
Train station staff disappeared ? For lunch for about 25 minutes while there was a queue
April 17, 2018
Quick turnaorund
Car was dirty and the tank not full
April 1, 2018
Acceptance dept card
MarcoMarch 28, 2018
Quick problem solving of the staff, when asking if they had a car with winter tyres, and change of car type accordingly
The car could be better cleaned, i found inside objets left from the previous rent.
November 25, 2017
Good value for money
benjemminNovember 22, 2017
the staff
hard to find them to return the car
MaurizioNovember 20, 2017
Price, car
November 14, 2017
The Maggiore rental desk in Fiumicino airport, Rome, Italy was very helpful and polite. The process of the car rent took several minutes, no queue. It was at 9 p.m. on Saturday.
November 14, 2017
Everyone on staff
Windows were kind of dirty
October 4, 2017
No complaint. The car was a new car with Lesigh then 10k km
No mats to keep the floor clean
KerrySeptember 10, 2017
quality of car and counter staff excellent. we had to make a last minute adjustment to our booking and the customer service centre were extremely helpful.
September 3, 2017
I like everything
I like everything
RodrigoSeptember 1, 2017
Pick up staff very helpful.
Had to wait 30 mins as car wasn't ready. Damage report was not accurate and had to get staff to update. On return rental staff found a "scratch" on every car in the time I was there and were charging every customer.
FrancescoAugust 29, 2017
Nice team working at termini
August 25, 2017
Very easy to find transport ready to pick you up from the Airport no hanging around. The service was perfect thank you.
August 14, 2017
our original car we booked was not ready and wold take another 30 minutes and we were offered an upgrade for an additional cost as that car was ready, not ideal but worked out fine
PeterAugust 5, 2017
The lady (Sabrina, I think) at the airport was fantastic.
Not receiving the Fiat I had booked.
August 2, 2017
The car I booked was not available and I have been given a car in the same size group that was a very different car.
August 1, 2017
Nice car
Too hard to find location for pick up the car
July 28, 2017
Massino at the Airport!! Very nice guy
That I did not get the car that I want
July 23, 2017
Staff at rentalcars were super helpful and went out of their way to help
July 21, 2017
The staff at the front desk received us with a big smile and they were very easy going and flexible,it's my second time to rent a car from Maggiore and I'm sure whenever I'll do it again I'll do it with them.
July 16, 2017
The desk is very crowded and hot! at least some fans should be installed in summer time to refresh the room. it takes to much time to pick up the car, but was Saturday morning with so many tourist
July 12, 2017
I received a brand new car as the original car had technical problems when I was leaving the Maggiore carage.
The waiting time at Maggiore counter was more than 30 min. Additionally, the car which I received had technical problems and I had to change car immediately. This caused extra waiting time of about 30 min.
AlonJuly 10, 2017
Everything was fine
July 9, 2017
The good services
No comments
Bogdan-MariusJuly 8, 2017
Super nice guys. The lady at the initial counter friendly. The guy at the actual pick-up parking lot very helpful. We got an upgraded car(brand new also)as our initial assigned car was kinda dirty.
July 7, 2017
Car was not the same as booked! To return the car in catania airport could have been easier
July 4, 2017
Upgrade for reasonable price
1) The car offered at the counter (Peugeot 208 instead of VW Golf) 2) The car was very badly washed from outside. 3) It took too long to return the car due to 3 simultaneous car returns for one representative of Maggiore
July 3, 2017
Got car I wanted Easy drop off
Difficult to find car hire desk at Rome station Time spent at desk
CharlesJune 28, 2017
After I returned my car, I didn't realize I had left my camera in the car. The staff retrieved the camera from the car before it was sent away for cleaning and informed me. After my check in for my flight, I came back and collected it from the office. Very nice of them and much appreciated as the camera had all the pictures we had taken in Italy.
None at all.
June 25, 2017
Easy and efficient
Staff informed us of no damage, but on inspection found damage which the staff signed off on. But outside of the multi story car park found further damage that became apparent in sunlight, which hopefully these damages will not be charged to me
StevenJune 14, 2017
Car maintenance very poor car was dirty inside, sliding door to rear was faulty and I had to repair myself, I got no help from Maggiore The car was unsafe with a sliding door which we could not lock or close we had to use a rope for a while to keep the door closed until I could fix the door myself
PavloJune 13, 2017
Very helpful girl hepled to us to upgrade our order and we get more than I expected for not huge money (bmw 318 instead WV Golf)
RuthJune 11, 2017
Option in contract to pay for a full tank if you ran out of time to fill up. New car!
trying to sell Full protection even when I had purchased it already from broker
June 7, 2017
Friendly and helpful staff, not pushy on the additional insurance scam like other companies
Windscreen (inside and outside) and external mirrors were quite dirty
May 31, 2017
Car was new, rate was very competitive
Car size even in the same group (allegedly) seem much smaller than the sample cars on website. Time it took to get car at counter was way too long. Process was slow since information had to be handwritten.
PatricioMay 29, 2017
I was booked and payed for a Pueugeot 5008, and they gave me a Peugeot 3008. This car in not similar, is cheaper and smaller.
May 25, 2017
They were frindly and helpfully
Just wating 1 hour over the booking. If it finsh, the booking would cancel
May 22, 2017
Great service, fully satisfied. All arranged well.
StevenMay 16, 2017
The staff were very helpful and spoke very good English. A lost hubcap during the rebtal did cause any issues. I recommend they use cable ties to provide extra security for hub-caps. I have seen this at other rental companies.
At pick up, the desk was only staffed by 2 people with over 8 people waiting, it took over a half an hour to wait for access to a rental assistant. They need to streamline their pick up service
DanilMay 14, 2017
The deposit was pretty low.
May 3, 2017
Car type and condition. Terminal pick up/drop off.
Length of time to wait before I saw an agent and then the administration process was far too long.
May 1, 2017
Upgraded to the station wagon. Perfect size for the motorways yet small enough to dive around narrow roads.
Communication no reply to endless emails when we wanted to make changes to drop off point.
April 16, 2017
Friendly and efficient staff. Car was basically new. Everthing
Drop off location was different to advised; therefore, had to go to another car park.
February 12, 2017
friendly efficient service
HeeJeeFebruary 4, 2017
Kind and helpful staff. Helped me to upgrade to a larger car for my luggages. The car was almost new and very good condition.
Long waiting for pickup. Only one staff was on duty at that time.
February 3, 2017
Courtesy of the attendant
I booked a Premium Car (Mercedes C Class), they didn't have it and tried to give me a compact car. I did not accept and they gave me an upgrade to a Mercedes E Class.
naziehJanuary 30, 2017
Goog serves .polait nice
January 1, 2017
brand new car
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