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Enterprise Reviews Bologna

Read customer reviews on Enterprise in Bologna and find the best car hire deals guaranteed

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August 13, 2018
Counter staff very helpful. The voucher in both English and Italian made it easy for both parties.
July 5, 2018
Signing documents BEFORE seeing the car and vetting the conditions.
KarenMay 24, 2018
The lady at the counter in Bologna was very professional and courteous. The pick up and drop off process was easy. Overall it was a good experience.
NicolaApril 28, 2018
Brand new car
SethApril 3, 2018
Excellent customer service; excellent car. Very easy and straight forward. Thanks.
toaderDecember 31, 2017
Everything is ok with Enterprise,I recomand this company.
ANDREWSeptember 13, 2017
Very helpful staff at desk
Not told of drop off instructions out of hours
MartinSeptember 13, 2017
Very helpful at airport desk as I left my wallet in uk with license inside and transferred to another driver with ease
A bit confused dropping car off as nobody there at drop off or desk worked it out but would have been nice to have been told of drop off instructions out of hours 7.30am
September 10, 2017
Fredly staff
HelgeJuly 9, 2017
KEVIN at the counter showed interest and helped out greatly. He offered 3 different cars for choice, and we went with a Jeep Renegade instead of the A3, which we were very happy about. Car was a perfect ride and a perfect choice - better than we could have hoped for. Drop-off was smooth, fast and with EXCELLENT dialogue!!!
Car was not cleaned perfectly when we picked it up (the was empty water-bottles and chips inside) and the display language was set to Polish (which we changed after some time). But apart from that, the car was great.
June 5, 2017
Long walk to car rental centre
May 23, 2017
The mat under driver's seat ruined my sneakers since there was some sticky liquid on the rubber.
TimurMay 11, 2017
staff, car condition, return, value all very good. thanks..
time it took to pickupp. I assume the initial customer form entry take a long time
RuqiFebruary 6, 2017
My check out experience was really fast and efficient.
The fact that the car had scratches and it wasn't mentioned during the check in.
PhilipFebruary 1, 2017
good service, easy to collect car
ANDREWAugust 2, 2016
fastest pick up ever from Italian care rental place - very pleased
April 19, 2016
The fellow at the counter was not helpful at all when I asked for directions to get to the autostrada to Verona
March 31, 2016
The car was just what we'd ordered. The agent at the counter was very pleasant. Apologetic for the delay. Friendly and courteous.
There was only one person on duty at the desk. He explained that his colleague was sick. It was a very long wait.
March 13, 2016
The cost of adding oil was returned to us in cash after returning the car
Car condition - we had an missing oil indication
February 21, 2016
Quality of toddler car seat and ability to get it fitted in the back of the car. Not much room left for an adult in the front. Costs of snow chains was also a bit of a surprise.
February 17, 2016
Everything: good value for money, courtesy, easy to pick up and return
January 14, 2016
Difficulty in finding the drop-off point at Bergamo Airport
anthonyNovember 18, 2015
Rental desk staff were extremely friendly, helpful.
Car could have been a little cleaner but not a major problem.
GrahamOctober 14, 2015
Staff at the pick up point (Andrea and colleague)were very friendly and helpful, everything was explained clearly and there was no pushiness around charges or fuel policies.
JacobSeptember 26, 2015
Good quick service!
That I got a Clio when I booked a VW Golf of similar. A clio is not similar
April 18, 2015
They forgot the GPS I had ordered. Had to change the car the get the GPS.
PhilipOctober 16, 2014
very crowded rental car parking in Bologna but that's had to fix. We managed. Glad we avoided all the crazy drivers and tailgaters!
October 8, 2014
Check-in counter could be faster. Car needed an audio/auxiliary cord plug-in
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