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Avis Reviews Swansea

Read customer reviews on Avis in Swansea and find the best car hire deals guaranteed

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AndrewMay 9, 2018
We had an upgrade the car was excellent very comfortable and new couldn't ask for more
Nothing everything was excellent
JanineSeptember 9, 2017
Helpfulness of the staff. They came out to the car and showed me the various controls before I took the car.
SionAugust 22, 2017
Lovely car and helpful staff
Waiting to long for the deposit to get re-funded. After returning the car, would be better to assess the car with the staff
BeverleyJune 2, 2017
Lovely car; good location; reasonable price; helpful staff.
Difficult parking/access at the pick up and drop off location - probably a necessary downside to the central location near the station
May 5, 2017
Counter staff excellent and efficient
April 29, 2017
The car make, the staff
The maintainece of the car whilst driving the oil light came on as not enough oil and last time I hired one of the tyres had a puncture in it. My observation in the waiting area which was busy was that cars were hired out again without proper engine checks.
nicholasOctober 16, 2016
The car itself, the competitive price, ease of location.
Car was poorly washed and needed a wash before i used it. Requirement of having 2 seperate visa cards was difficult for me.
October 1, 2016
Friendly staff ease of booking
The car was given to me with a damaged tyre. The repair was delayed a day and the tyre company said the damage was due to rim damage which should have been checked before I left the garage.
June 24, 2016
Very helpful and friendly staff, which made the whole rental experience much easier.
Didn't get the model car I asked for, but a Ford Focus instead. Did not like this car as much as the Astra.
January 5, 2016
Couldn't fault anything five star service
peterSeptember 26, 2015
Sarah on the front desk was terrific
Car not well cleaned outside.
RobertJune 23, 2015
upgraded to a very nice white VW Golf
the cup holders in the car. sorry, I tipped a drink on the passenger seat :-(
June 12, 2015
Car was great and staff very good at their job.
MichaelJune 1, 2015
Wro g booming was cancelled bank debited although told it wouldnt be
kenMay 28, 2015
Friendly staff
Lack of toilet facilities at depot
May 13, 2015
Telephone service was excellent, 24 hour drop off service very helpful and ease of finding locations.
One way payment being more than twice the price of the actual car hire
IvarApril 13, 2015
The staff at the airport
RobertApril 8, 2015
It was Saturday morniing and the staff member on computer had been drafted in from elsewhere. He was very good but needed instruction by phone at times. Presumably this caused delay, although it seemed very busy. Consequently I got an upgrade but they had to refuel the car first. Took about 30 minutes but I was in no hurry.
MichaelMarch 17, 2015
being recognised as a regular user. No quibbling about id and having to utility bills like thrifty Friendly staff
LyndaJanuary 22, 2015
Everything was really good.
December 7, 2014
Very efficient
SimonNovember 4, 2014
Very helpful and efficient staff
All good
AdrianOctober 14, 2014
As above
DarhynOctober 5, 2014
Easy, reasonable price,friendly staff, thanks.
August 21, 2014
the price and the fact you can get a diesel, the cars are all very nice to drive!
there is a chance you could get a corsa!
August 12, 2014
Shiraz was brilliant and made it all very easy
August 3, 2014
Fast and friendly staff
No place to park when returning the car
CarlJuly 26, 2014
The team where excellent on collection and the ease of being able to drop the car off out of hours with the added bonus of the night safe to ensure the key was safe whilst out of hours.any thanks, I'll certainly be back.
NANCYJune 17, 2014
I am exceeded happy and pleased that you gave me such a great car to use. All your services are excellent. Definitely I will continue to use Avis for my car rental anywhere in the world. Thank you.
leeMay 13, 2014
the car and the ease of the handover
WayneApril 29, 2014
Was very upset with paint on car as every time it rained the body work color came off on your fingers. Also back side windows had a misty condition on them as if some of the paint spray got on them and wasn't removed correctly
LynApril 19, 2014
being able to switch off the eco system and the mpg I managed to achieve.
March 24, 2014
January 21, 2014
Excellent front of house service by Avis staff. Really friendly and helpful. Had bad experiences in the past with rental companies, but extremely impressed by Swansea branch of Avis and would definately use them again.
Tried several times to contact local branch but got put on hold with no answer. Got through to head office who were particularly unhelpful and practically refused to contact Swansea branch for me. Very dissatisfied with head office. When I eventually got through to Swansea branch by phone they were extremely helpful and courteous.
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