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Arnold Clark Reviews Glasgow

Read customer reviews on Arnold Clark in Glasgow and find the best car hire deals guaranteed

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LeeMay 9, 2018
Helpful counter staff Decent vehicle
Car was smaller then requested so couldn’t fit luggage in boot. No one asked how many people needed picking up to collect so although we phoned first we were made to wait with a young child.
April 4, 2018
Car condition (new) friendliness of staff
Paying extra for shuttle bus
michaelApril 3, 2018
Very friendly and helpful staff, excellent car.
March 20, 2018
Thanks to the staff, very professional.
The weather....
August 29, 2017
They had a free shuttle service back to the train station.
The windscreen wipers on the car were not good, leaving smears on the windscreen when it was raining.
AllanFebruary 19, 2016
Quality car and service from all staff excellent.
Fact needed to shuttle back and forward from airport less convenient.
January 27, 2016
Staff very helpful, everything went smoothly.
Couldn't get my phone to pair with car and sat nav didn't work for me.
RichardDecember 29, 2015
Great car, great price and great service.
When I returned the car the office was not open so I had to pay £30 to drop it off at the airport. It was not easy to find where to put the keys and call to say where the car was.
EdmundDecember 23, 2015
Pleasant staff.
The location is slightly out of the centre of Glasgow.
December 21, 2015
The car was up to my expectation.
The GPS provided was of poor quality and not up to the job for touring. Could not find the places we were looking for. Luckily I could use my phone GPS. They did however refund me for this. It would have been difficult if it was not for my phone.
October 20, 2015
Excellant customer service
ColinSeptember 25, 2015
Car condition and the patience of Arnold Clarks staff
The ages spent checking in three named drivers. Almost an hour (Not ACs fault)
September 13, 2015
helpful & friendly staff
August 27, 2015
cooperative and helpful staff
car needs service kept giving signals; engine oil below the level brake wearing off
August 15, 2015
The drive quality of car and also the friendliness of all staff
Would have liked some information about the car controls - how to change the speed alert setting.
August 14, 2015
Excellent range of cars on offer. Value for money. Pleasant waiting room.
Needed more information on how to actually get the car on arrival at the airport. I had no idea I would need to get a shuttle bus to Arnold Clark. To return the car, I did not have the physical address anywhere in order to enter into my SatNav, and I couldn't speak to anyone as it was before 8am.
August 13, 2015
Delay in picking up and processing as computer system down and all being processed by hand.
SrividyaAugust 4, 2015
Very pleasant service.
jakobJuly 10, 2015
friendly and competent staff
July 6, 2015
Staff were extremely friendly and helpful.
Parking on site is very tight.
April 7, 2015
thought it was great - very straight fwd and hassle free
February 23, 2015
After dropping off the car, I was taken to Glasgow Central where I had dropped off my wife and children earlier. This really was fantastic and really helped me. For that reason alone I would book through Arnold Clark again.
It might be helpful in advance to know where the nearest petrol station is. Not knowing Glasgow, I spent a long time looking for one in Glasgows west end.
DonaldJanuary 5, 2015
Joey was very professional and courteous. No problems
RuthJanuary 3, 2015
Despite the business, due to the time of year, the staff were very calm, friendly and helpful, smooth pick up and drop off, as well as sorting out some changes with ease.
The excess, and extra charges for reducing same.
December 30, 2014
Highly recommended from the pick up drivers to the counter staff. A****
December 28, 2014
My flight to Glasgow was late and therefore outside business hours. The Arnold Clark staff were very helpful and arranged a meet a greet service at the Airport and altered my contract to meet my needs. All went very smoothly and the team were very attentive and understanding. Very impressed with their help.
September 28, 2014
The room for all of us gear value for money xx
Not having a sat nav
September 26, 2014
We did not realise that the car rental was not directly at the airport.
September 26, 2014
Great service
September 23, 2014
Brilliant service and helpfulness.
August 17, 2014
We needed to collect car in Glasgow, return to Edinburgh 12 days later. All completed easily, no fuss, no problems.
August 16, 2014
The courtesy of the counter staff.
The car was not ready and I had to wait for it to be washed.
RobbieAugust 8, 2014
Very helpful staff especially Maria ( I think that was her name) Car was brand new
Car was white (guess you can't have everything)
July 14, 2014
Car was perfect, brand new and in excellent condition. Had a few optional extras like aircon and eco functions. Check in/out was really easy and walked through with staff member. Attention to detail.
Was pretty difficult to find out where to get the off-site shuttle bus to the depot (we asked several people&got different answers) - a sign at the airport, or something on the receipt would have been helpful. Was a bit late, so not sure if there was a bus waiting that left or if we had to ring in to say that we had arrived.
July 14, 2014
Shuttle service back to town after drop off
We didn;t know about the shuttle service beforehand, so didn;t use it on the way to collect the car (which would have been useful!)
JosefaniApril 27, 2014
service & customer care is really good and brilliant. friendly staff at the Glasgow office when I picked up the car.
danielApril 23, 2014
Excellent service. Pauline from the rental desk deserves a gold star!
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Arnold Clark Rating
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7.8 / 10
100+ ratings



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