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Avis Reviews Cardiff

Read 50 customer reviews on Avis in Cardiff and find the best car hire deals guaranteed

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PaulMay 10, 2018
Car was great for touring; service at Avis was very good. All went smoothly
April 4, 2018
The friendliness and efficiency of the service.
We paid extra for a Mercedes but ended up with a Vauxhall Mokka, even though there was a Mercedes in the yard.
February 25, 2018
The convenience & the rental staff efficiency
Fuel consumption & cost for such a small car!
January 13, 2018
Straight forward, friendly staff. Nice car, affordable.
Car had few marks on it that weren’t marked on sheet before i drove off. Had to go back in and point them out to staff.
OlanrewajuDecember 31, 2017
Everything was ready and waiting plus I got an upgrade.
StuartNovember 26, 2017
all my details were on the computer from previous rentals,couldn't have been easier
November 11, 2017
Rental officials were helpful also with explaining the mod cons of this very new car, and also made the effort to assist with related practicalities. As I mentioned, I have already recommended to a few friends.
DaveSeptember 19, 2017
Avis staff at Cardiff airport professional and polite and friendly. So helpful
August 1, 2017
perfect experience, petrol station on sight
GhislaineJuly 23, 2017
Great staff at Avis - made me feel right at home and back in Wales - very happy to commend them
No concerns
SarahJuly 7, 2017
I've used Avis in both a personal and business capacity and would thoroughly recommend them
June 29, 2017
Car was fine. Service at Avis desk was efficient and staff were helpful.
Avis desk was not in airport building but in a hut outside. We had to search for it. Also not clear where I had to leave the car on return. I had to pass through two areas where I took a ticket to enter and then had to use it again to get out of the zone. But found the parking area in the end. A map showing exactly how to park would have been helpf
DerekJune 27, 2017
Excellent service, friendly very helpful staff, lovely car.
nothing everything was exactly what we wanted
June 20, 2017
Just how easy it is to pick up the car and the cost great value for money.
May 23, 2017
All good thanks :)
I would have preferred the Fiesta I ''ordered'' instead of the i20 I had - there appeared to be Fiestas in the pound so no idea why it was substituted, but thats just an observation - the i20 still got me where I was going!
May 23, 2017
grahamMay 21, 2017
Friendly and genuine warm welcome from everyone
NicholasMay 19, 2017
The staff were extremely helpful both collecting and delivering, in fact Rhian on returning the car when late for 'Check In' with the fuel tank not 'topped up' agreed to fill the car with no surcharge being made. Excellent customer service. She should get an award. So pleasant and helpful. Excellent representative for Avis.
Nothing not to like !
May 17, 2017
Quick and easy
May 7, 2017
Got a car upgrade. Pick up was near train station and convenient for drop off.
Nothing negative
April 25, 2017
Staff are very helpful
Not open on weekends
March 5, 2017
Great customer service
The car was not full of fuel. It was three quarters full. I didn't notice until we had left. I returned the car full and explained, but no outcome.
February 23, 2017
counter staff very pleasant and helpful-office still open after 10 pm as flight delayed
VincentDecember 6, 2016
Very friendly staff, and the Fiat 500x which was preferable to the Vauxhall Astra I had booked, Very good price also.
Nothing at all.
September 21, 2016
Price was good value And car was as advertised.
Waiting time to pick up car
February 20, 2016
Service was very good -I am very pleased thank you
December 21, 2015
Excellent service from the staff at Cardiff
graemeDecember 10, 2015
Excellent service throughout, no complaints whatsoever.
No negatives to report.
November 15, 2015
Got a free upgrade Got a car with inbuilt GPS so didn't have to pay extra
GPS did not see any places of interest around smaller cities\towns so we needed to use different GPS
November 8, 2015
Short walk to pick up car. This is vital when you have luggage to carry.
no complaints
DavidOctober 29, 2015
Thank you once again from David our Avis Representative - fantastic service - hope to see you again soon :o)
michaelOctober 18, 2015
Very professional and friendly staff. Very accomadating. Will definitely use your services in the future.
DeniseSeptember 20, 2015
Very pleased with the Avis staff member. She was extremely calm even with a cue of people. She made the experience very easy.
Having to go through 4 barriers.
August 20, 2015
The car was clean, fuel efficient, comfortable and easy to drive.
CliveJuly 13, 2015
The performance of the car was good. Comfortable ride for four OAP travellers.
I think the Vauxhall Astra estate booked would have had more luggage space than SEAT estate we were given. Dropping off at Gatwick after midnight it would have been helpful to be given clear directions and procedure to access key drop box at Gatwick South. After dropping wife and her sister/husband at North terminal I took car for petrol and to rental returns at South terminal. Spent ages looking for somewhere to drop off keys. Some form of directions could have saved me a lot of time.
July 4, 2015
Good car, easy to drive. Good comfort.
June 30, 2015
Advanced electronics systemsa bit too sophisticated/vulnerable. Consequently unable to lock leaving our property at risk throughout and once only flashed up message to the effect that vehiclemust be taken to a garage at once due to apparent maor failure!!!
andrewMay 15, 2015
Great company
March 19, 2015
Helpful friendly staff, quick, flexible, reliable.
Key fob malfunction, call to AA.
DanielMarch 18, 2015
C4 Picasso-diesel Very confused with the electronic hand break On motorway was very wobbly Changing gears was not smooth
JustinNovember 5, 2014
The vehicle had a nice smell. Warmed up quickly and had impressive brakes.
I wish the vehicle had a higher MPG.
RobertOctober 28, 2014
Was great service and helpful staff at Avis , highly recommended car rental :)
NeilOctober 13, 2014
Everything was smooth, genuine and I felt very comfortable with the transaction. The staff were excellent, returning the car was effortless and the gentleman who checked the car in was cheerful polite and efficient.
Nothing to dislike whatsoever
October 7, 2014
It was easy to pick up the vehicle and to drop it off as well.
September 4, 2014
It was amazing car. My journey was very comfortable and cheep.
CatherineAugust 10, 2014
A friendly company, lovely counter staff made us welcome would definitely use the company again and will recommend to others. Thank you! Cath Donovan UK
margaretJuly 31, 2014
I found the gentleman that dealt with me on my arrival to be the nicest courteous and helpful person that I have dealt with when hiring a car he had my paperwork done in no time at all
StuartJuly 18, 2014
Superb customer service and vehicle in excellent condition. Also, extremely low price compared to other competitors
OscarJuly 16, 2014
The thing I was more afraid of was the fact that I left the car outside the Avis office and gave the keys to the gas station staff. Although I was told to do so if the office was closed I did not like to leave the car there not receiving any document that everything was alright.
June 22, 2014
The staff were friendly, polite and well presented. The cost of the rental was competitive.
counter staff a little too casual compared to enterprise who appear to be motivated to keeping your custom. Although not the fault of Avis the car had a cheap stereo system and was very underpowered. Also I was not shown around the vehicle to confirm I was conversant with the controls etc
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