Not used to thinking in GBP?
You can change this if you’d rather see prices in a different currency.
Please note: You’ll still pay for your car in GBP.

Manage booking

If you don’t have an account, you can still manage your booking.

Forgot your booking reference?

Enter your email address and we will send your reference number to this address.

Email sent.

Your booking reference has been emailed to you.

Reference number not found

We have been unable to locate a current booking using this email address. Please Contact Us using this link

Re-enter email address.

Alamo logo -

Alamo Reviews Bristol

Read 50 customer reviews on Alamo in Bristol and find the best car hire deals guaranteed

Sort by


JohnApril 10, 2018
long walk to Alamo from Terminal
April 6, 2018
Friendliness of the staff - condition of the car
That it takes quite some time even everything is entered in advance through the online booking
March 13, 2018
Very helpful staff. No queue at pickup or dropoff. Location only five minutes walk from terminal.
December 28, 2017
Very impressed that the staff waited until 1am for us to arrive as our flight was delayed by 11 hours.
ianNovember 6, 2017
Easy pick up,polite friendly helpful staff
September 16, 2017
Friendly service, nice people and good car
Long walk from the bus stop with heavy child seat
August 27, 2017
Friendly business like efficiency
Long walk / short bus ride , with kids, bags, car seats etc
DonalAugust 14, 2017
Brilliant service. Got a sport focus instead of a Nissan. Amazing car, perfect for our trip to Cornwall.
July 21, 2017
Representative Rubin runs an excellent show with Alamo/Enterprise in Bristol ..
MichaelJune 28, 2017
The enterprise staff were very helpfull.
Cant complain to be honest
May 2, 2017
service with a smile and friendly
PadraigApril 23, 2017
Excellent new car. asked for a Mondeo size and got a top spec Kuga instead which was a nice treat.
Alamo is now or was Enterprise so some confusion there. Enterprise car centre a long way from airport and poor signage to it.
GeoffreyApril 20, 2017
Helpfulness and courtesy of all staff present. Full inspection of vehicle condition etc. Explanation of any extras eg additional insurance to restrict damage liability etc. Condition of vehicle, with all required accessories eg SatNav, need not have brought my own. Economical, only had to top up with 16 litres diesel despite use and load.
RobertMarch 15, 2017
Everything, the staff were very friendly and the car was fine and in good condition
Where the office is located but that did not take away from the positive experience.
HaroldJanuary 18, 2017
The staff where very friendly and helpful both on the way out and on return
ChristineJanuary 5, 2017
Quick efficient helpful and excellent value
DavidDecember 26, 2016
Bristol depot a distance away frpm the terminal and not signposted.(didnt like) otherwise the service was excellent.
Distance to walk to your pick up desk.
RichardDecember 15, 2016
The staff were superb, friendly, efficient and very helpful, the car hire was the easiest and most pleasurable part of the journey
No complaints at all
JordiNovember 28, 2016
It's quite difficult to find the rental desk
KarenNovember 19, 2016
The staff were excellent and the process was much better than any other rental I gave experienced over the years
poor directions to the office location and shuttle bus
AnneNovember 15, 2016
just about everything. Very helpful staff
Automatics being so much more expensive than manual cars but this is across the board with rental companies
RogerOctober 19, 2016
Customer service.
I expected a Ford Focus and got a Citroen Cactus.
September 15, 2016
There were some minor bumps and scratches on the car which I didn't notice when taking it, and which weren't brought to my attention. Only afterwards the staff said that they had been on the car already.
JOHNAugust 2, 2016
The helpfulness and efficiency of the staff and the quality of the car.
August 1, 2016
The space for the children Easy gear change
Alarm going off spontaneously I prefer petrol to diesel
July 5, 2016
The car I got was cheaper than expected
I could not find Alamo at Bristol airport because it is now Enterprise.
May 3, 2016
Friendly attitude of the staff. Efficiency of pick-up.
No 'obvious' signs in the arrivals area as to the location of the office. Distance from arrivals to pick-up point.
PetruMay 2, 2016
Efficient and friendly staff.
JoanApril 25, 2016
Everything, the staff, the speed, the car, the convenience, the whole experience, well done!
DIDIERApril 19, 2016
Extra helpful team members . Even i had a damage on the car but the team was very professional . thanks a lot . i highly recommend
MattApril 18, 2016
Staff are as always professional, efficient and considerate .
StevenApril 10, 2016
nice car; fast service and friendly staff ,spot on 10/10
MikeMarch 28, 2016
I think the above sums it up. It was easy , no problems, helpful staff.
ErikMarch 16, 2016
freindly personel
distance from airport to rental parking nice walk, but with 2 suitcases of 20 kg with handluggage it was a challange.
March 1, 2016
Staff were very friendly, were brilliant with the kids, and sorted an upgrade as well
Needed to ask directions to find them
SusanFebruary 29, 2016
When collecting the car, the desk staff member was very helpful. He came with me to the car & showed me salient points. Much better than just being handed the keys which is what normally happens elsewhere.
February 22, 2016
The staff at Alamo/Enterprise on Friday 19.02.16 evening were extremely helpful, professional and genuinely nice. I have rented many cars over the years but this was unparalleled, top class service. Well done to Alamo!
February 2, 2016
Incredibly helpful and friendly staff. Keen t meet your needs. Not pushy on the extras.
The Alamo (Enterprise) pick up point is not situated with the other main rental dealers at BRS; it is some 300 yards walk to the offices and not particularly well signposted (in the dark and rain).
MichaelJanuary 25, 2016
The staff so helpfull
Can think of anything
December 30, 2015
Very good service
November 22, 2015
Great customer service from a Chris and Ruben. New car Easy return and good location at BRS
It would be good to have some idea of the cost of the extra insurance before picking up the car
November 10, 2015
Excellent staff, very friendly & helpful!
Location of office!
RobertOctober 16, 2015
Representative was excellent, friendly, approachable, attentive
August 22, 2015
NicholasApril 27, 2015
Good upgrade, clean efficient car, very good staff when returning car
Impossible to find Alamo - had to ask another company who informed us it could be Europcar or another company now, depending when we made the booking. Finally identified Europcar as the agent and had to wait 15 minutes while they dealt with 3 customers. Then couldn't find car in carpark.
maryJanuary 30, 2015
Service Will be looking at using your Network in September 2015 from Bristol
not much
michaelJanuary 13, 2015
Very efficient and friendly staff at pick-up and return. good value for money.
January 5, 2015
The car itself
December 31, 2014
The staff were friendly and efficient. the Skoda estate an excellent model
December 6, 2014
Excellent counter staff (Polish young lady) at pick up. Considerate in giving us the diesel model of two otherwise identical cars
Asked for 4 door - only had two which made putting large volume of luggage into car difficult
Previous Next

Search for Car Hire

Rental location must be specified
Driver aged between 25 – 70?
Form submission
Alamo Rating
8.4 / 10
100+ ratings


Nearby Locations


What would you like to chat about?


All our agents are busy right now. Please try again later.


We're closed for the day. Our opening times are:

Monday Xam - Xpm
Tuesday Xam - Xpm
Wednesday Xam - Xpm
Thursday Xam - Xpm
Friday Xam - Xpm
Saturday Xam - Xpm
Sunday Xam - Xpm
By continuing, you accept that telecoms company Mitel will process your details.


Please wait

Did we answer your question / solve your problem on this occasion?*
Would you like us to email you a transcript of this chat?*


We will use your feedback to improve our responses.