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Avis Reviews Carcassonne

Read customer reviews on Avis in Carcassonne and find the best car hire deals guaranteed

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November 26, 2017
Friendliness and professionalism of staff.
November 21, 2017
Speed of getting the car and the price was good too. Staff helpful in the office.
Car was badly scratched all along back and fuel was only 3/4 full.
August 28, 2017
The car was brand new. t only had 5 miles on the clock. Great staff
GrahamAugust 19, 2017
Brand new car, polite, friendly and helpful staff
The car didn't have satnav as I'd booked. I then had to go back to the office where they gave me a freestanding satnav which I had to set up myself (it was configured in French).
August 12, 2017
Quality of car Helpful staff at collection
Staff did not check the car at drop off. This doesn't put your mind at rest although I was told it was signed off
BrendanJuly 28, 2017
Location near to airport. Ease of hand-over coming and going.
Nothing against Avis but car hire is very dear in France, especially compared to Spain.
July 20, 2017
Excellent car in great condition. Good boot space (which was why we selected that group)
The cost of a second driver was quite expensive when there is little cost to the hirer.
July 12, 2017
The car had missing wheel hubs, and didn't seem too clean. The service light was on, further dents discovered,we rang to advise the hire company was told that we could take the car back to the airport, however this was a 2 hour drive. Not enough staff to check car back in.
July 10, 2017
Car was clean and it was a reasonable price to rent
Initially we thought the car was smaller than what we paid for but it turned out ok
July 4, 2017
Friendly and helpful staff. Choice of returning car full of fuel.
Didn't actually like model of car, Volvo V40. Found it cramped in the front.
MichaelJune 27, 2017
Speed of collecting the car. The upgrade, speed of returning the car. Friendliness of staff, car parked right outside the office. No aggravation re: fuel
GarrethJune 19, 2017
Quick pickup and drop off. No hard sell of extras. Clean and new car in excellent condition.
JoeApril 5, 2017
Good location and courteous staff.
PaulMarch 1, 2017
I live most of the time in the ares of Carcassonne and arrange for the car to be collected outside flight arrival times. Very quick.
nothing really
February 28, 2017
best price
February 3, 2017
Nice car
January 22, 2017
office closed when car returned
daveJanuary 21, 2017
trying to get fill up at local supermarket as it was busy
November 20, 2016
BrianOctober 23, 2016
All easy. Car was as expected clean and no damage.
Nothing. Maybe could have been offered an upgrade. What I did get was fine.
brianOctober 23, 2016
Scenic would have been better as it is more roomy
StephenOctober 11, 2016
Excellent car, good value
JohnJuly 11, 2016
Good price, pleasant staff, nearly new car in excellent condition
Nothing everything was fine
johnJuly 5, 2016
very straightforward
journey from airport to avis (difficult with steps and a lot of luggage) but helped by airport officials. Slight delay as person in front of us had complicated hire.
July 2, 2016
Car was good size for price and very economical on fuel
Don't like having to cross a road or go under a underpass with cases
June 3, 2016
A very clean car-easy to drive and very economical. Avis staff helpful and courteous.
May 13, 2016
Nice clean car
Difficult to find the office.
April 7, 2016
The car was fine for what we needed. The sat nav was an extra I had not expected. It did not use a lot of petrol so was not expensive for drive to our destination.
It is normally very quick and easy to collect a hire car at Carcassonne. However this time , due I think to work being done, it as quite a long walk which involved two lots of steps. The car was not where the agent told me it should be, when I went back to check he had left and I eventually found the car in a car park behind an empty car show room.
February 21, 2016
Customer service, everything was clearly explained and all answers to questions were clearly explained.
October 5, 2015
Our sat-nav had a loose connection and wouldn't hold charge!
September 24, 2015
complete service
car park road service condition
DavidSeptember 20, 2015
Car was badly scratched, which did not affect the performanace etc. So no complaints.
anthonySeptember 20, 2015
Service was good on pick-up and drop-off.
September 19, 2015
Good quality car.
Having to queue at the railway station to drop off the key as there was no representative available to check the car.
September 16, 2015
no hassle
July 26, 2015
No queue at desk. Newness of car. Air conditioning. Sat-nav.
Would have liked 4 doors. It seemed odd not to have car mats. Initial excess is so high (a trick you have learned) that one is virtually compelled to take the extra excess cover.
NeilJuly 9, 2015
Service with a smile and good humour on collection.
Nobody to return the car to (we were earlier than first thought).
AndrewJuly 2, 2015
All up to date gadgets including SATNAV included in car...nice model.
Back seat was a little squashed with 2 adults and a baby seat.
TimJune 25, 2015
Male staff very good and pleasant.
Car was damaged on the front wheel arch. Was concerned we may get the blame.
June 21, 2015
The delay in picking up the car was due to the customer ahead being very awkard and I liked the way the rep Walt with it.
June 15, 2015
Friendle, pleasant rep who put up with our bad french
GordenMarch 31, 2015
Staff pleasant and efficient ease of admin
March 22, 2015
Very efficient and polite service at the desk.
Everything was just right thank you.
DamianDecember 17, 2014
Efficiency of the counter staff plus space, performance and fuel economy of the car.
ChristineSeptember 26, 2014
Speed of booking the car out at the airport Fuel policy - full to full - which suits us best Overall price
No major issues - car had a bit of damage which wasn't initially explained but when checked, was noted on the office paperwork so no problem
StephenSeptember 21, 2014
Incredibly efficient with a very helpful member of staff.
Couldn't suggest any improvements. It was excellent
June 2, 2014
Service from Avis was brilliant and I would highly recommend. Easy to book car, no fuss on collection. Car was lovely and clean and perfect for my trip.
There wasn't anything to dislike.
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