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Goldcar Reviews Sevilla

Read 50 customer reviews on Goldcar in Sevilla and find the best car hire deals guaranteed

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July 3, 2018
New modern car easy walking distance to collection point.
Waited over an hour waiting in queue at desk. Was not great especially with young children.
June 5, 2018
Good value, straightforward
SatNav nearly 5 years out of date
elaineMay 18, 2018
Easy to find at airport
pontoireauApril 25, 2018
very nice persons at the reception
February 26, 2018
Excess insurance cost
JillianDecember 17, 2017
All the staff were lovely and so helpful. The car was great
Wish there was a car manual in the car so we could read instructions about radio and heating and how to connect Bluetooth
GeorgeNovember 17, 2017
Process was easy. Staff very efficient and friendly.
Nothing really. It was a good rental. Much better than my previous experience in Edinburgh.
MingOctober 6, 2017
Easy pickup and drop off
The fees and charges are too high.
September 29, 2017
Ease of access and efficient process
Paying extra for sat nav option which should be standard
September 16, 2017
The staff at counter was very helpful.
The gps was not easy to use
StevenSeptember 4, 2017
Everyonespoke English. Good signage back to drop off.
Long wait to get to top of queue at rental counter.
SimonAugust 18, 2017
Better quality cars for little more money. Airport at Seville is very easy to get in and out of.
no one by the car on arrival and return so await confirmation of everything being ok and refund of unused petrol
BruceAugust 16, 2017
All good
No car user manual.
MatthewAugust 14, 2017
Very helpful counter staff. Good quality car
When we arrived they said we had to pay an additional 14 euros as the car was a diesel. I said we had not asked for a diesel. Eventually after several phone calls they agreed not to charge. There was a big red scuff on the car when we picked it up. Luckily we told the person checking cars out so it was noted.
August 9, 2017
Easy to find.
Queue to do paperwork, & the add-on fees
August 4, 2017
I'm still waiting for the excess payment being held on my credit card to be cancelled after 7 days of cars return.
RobinJuly 23, 2017
The car was poor, but it was the model I booked so my fault
July 19, 2017
Based in the terminal
HansJune 5, 2017
the overall condition of the car. It was new.
The damages that were mentioned on the form could not be found by me. So I think the form was wrong because the car was without any damage. I did not receive a confirmation of return without damage. Just an OK from the inspector.
JingyiMay 24, 2017
process is quite easy to follow and price is competitive
We have to wait for over an hour to get the key. The sign for getting a ticket for the queue is way too small. The whole process needs to be improved.
May 22, 2017
Lower price
MauricioMay 12, 2017
Great company and staff
Nothing to mention
May 1, 2017
Good car, friendly staff
High cost of full cover insurance.
April 12, 2017
Free upgrade and good information on extras.
No one in car park to do car returns.
April 11, 2017
the checking time is too long. We had a car accident, hit by a light truck in tha back of the car. We duly fill the forms but we had to do it again the following day by mail.
April 5, 2017
I got the specific car I asked for as we needed space. The staff were helpful. I was able to go Full to Full.
Insurance costs. Costs of additional driver too high.
March 20, 2017
Keys were given but no instruction on using media etc. No one in carpark to take car on return. Had to go to desk to get someone to give keys to
RichardMarch 17, 2017
Finding the car in the car park was a slight problem. No rep on hand. Why not hand out a amp of the car park and mark the position of the car.
March 14, 2017
The USB jacket in the car did not work.
robertMarch 13, 2017
Counter inside terminal easy to find...easy drop off..
MarkMarch 10, 2017
Once we stopped vehicle it was in good condition and clean
Car we booked was in a scruffy scratched state. The bumper was cracked and I ask to change to a vehicle in better condition. It took too long to check around the vehicle myself as there were so many marks on it.
PaulMarch 7, 2017
Upgrading the car was not expensive and we got a brand new car. Checking in and driving off took less than 20 mins. Upon return, the car was checked-in within less than 2 mins and it was only a short walk to the departures lounge which is really useful when your rushing to catch a plane !!
The additional full insurance for 5 days would have been nearly double the cost of hiring the car.
February 21, 2017
Very quick and smooth booking process and good value.
Satnav was well out of date which caused a few problems.
February 9, 2017
Staff were very helpful and cheerful. The gentleman on the counter was cheerful and had a conversation about his visit to England and spoke better English than I did in Spanish.
No negatives
ChristopherNovember 17, 2016
Easy pick up and a very Quick drop off hassle free.
November 9, 2016
Counter staff.
November 4, 2016
easy procedure on returning car even if it was damaged
waiting to pick up the car
October 5, 2016
Easy booking process.
Nothing to be mentioned.
September 18, 2016
Returning car was quick, efficient and very friendly. Also, the new ticket system at the counter in arrivals is much better than the chaos of previous queuing system.
Thought the girl who processed our rental was unfriendly, no patience and abrupt. Did not take time to explain some aspects. However in defence the staff are quite busy.
JOHNSeptember 16, 2016
The car was exceedingly clean and easy to drive around town - Almensilla. All the staff that I encountered were extremely polite,helpful and efficient. It was very simple to return the car and the transfer of my deposit was executed swiftly.
The length of time queueing to collect the car - although I did like the ticket idea. I got a Fiat Tipo rather than the Opel Mokka that I had ordered. The Tipo was impressive although it lacked the space for two baby seats and an adult in the back as well as two adults in the front and was a tad under - powered!
September 11, 2016
Oversell of insurance products at counter.
JavierSeptember 7, 2016
The gentelman who took care of us was really nice. Don't remember his name. He was very polite and nice.
There is anything I did dislike about the service.
johnMarch 2, 2016
Great value, an excellent fuel policy, friendly service, superb car and really easy to book. I was impressed with the frequent contact made by Rentalcars between reserving the car and collecting it to help with the collection process and explain the process in detail.
There was nothing to not like about the entire experience.
February 26, 2016
Very helpful English speaking staff.
GPS monitor did not cling to the dash.
January 5, 2016
Fast and efficient
No manual! No manual! No manual! The windscreen viper Controls took a while to figure out.
December 1, 2015
Efficient operation.
I was given an Opel Corsa, not the Ford Fiesta that I booked. The Corsa was OK but not as nice as the Fiesta.
November 24, 2015
Hire Company's name did not appear in the confirm only the broker's. I had to ask every company in Seville to find what company I had actually rented from!!!
November 10, 2015
Filing of documents.
The petrol charge system and the insurance policy with unlimited own risk.
November 6, 2015
The light SERVICE was on since the beginnig, but the car was perfect
November 4, 2015
staff very pleasant and helpful.
Unacceptable waiting time. It took nearly 2 hours to deal with 5 clients.
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