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Hertz Reviews Copenhagen

Read customer reviews on Hertz in Copenhagen and find the best car hire deals guaranteed

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December 27, 2017
friendly and helpful staff
michaelOctober 14, 2017
Was all smooth
I went for a Ford mondeo estate because I knew that would fit all the people and luggage but they gave me a slightly smaller estate which only just fitted. Didn't like that.
June 26, 2017
The car was amazing
Trasnsport to the rental center is a hassle. Returing the car is equally a hassle.
JAMESMay 9, 2016
No one inspected the car on return, I expected someone to confirm the condition and the fuel,
April 27, 2016
The space for passengers and baggage, the fact that the car was brand new,
I had a few troubles with the front sensores who stopped working in snow.
RexSeptember 25, 2015
Very clean car and all extras waiting for us on pick up
August 25, 2015
The assistance from the desk officer in the airport building.
The fact that I had to pay an extra 30 Euros to get the GPS system activated + the fact that -although I had taken a full option Insurance- I had to pay an extra 20 Euro per day because of some additional coverage. Both these extra expenses were not clear to me when I pre-paid for the rental car.
August 20, 2015
all good
July 27, 2015
Staff efficiency
High fueling fee
July 21, 2015
I rented a gear shift but received an automatic for the same price. I prefer automatic.
Why it wasn't possible to book an automatic for the same price in the first place.
July 20, 2015
The car was brand new and nice. The personnel was friendly and paper work was fast.
It took some time to find the car in the right parking house on the 4th floor, but it was OK. The return was slow due to a queue to drive into the parking house on Sunday evening. Somebody had left a car standing in the driving lane.
June 25, 2015
Courteous helpful staff interested in me and my booking
Nothing negative
December 5, 2014
Not having to fill the fuel up as they wanted it back as empty as possible.
For the handback there was no physical check done on the car in my presence. The collection garage was cold and there was poor signage.
GisliAugust 10, 2014
The car was very good as we were just two without a luggage.
It was difficult to find Hertz to return the keys in Kastrup
July 25, 2014
Upgrade to larger car
Could not open link sent from rental
July 14, 2014
The lift in the multi-storey car park did not inspire confidence
JamesJune 10, 2014
Everything was excellent but more by luck than judgement in the end. The service side was fine.
we booked a 4 door family Ford but was offered smaller 4 door Kia or Hyndai. Ultimately they had no stock of those cars so we ended up with a BMW 3 series Touring. Didn't like not having the car checked on return and given paperwork to show we had looked after the hire car. It's a wait for my VISA bill to see if we have been charged for anything that we shouldn't have been.
DanielJune 7, 2014
Brand new car
PawelMay 5, 2014
Very positive. Comfortable. Economic. Perfect
BeverlyMay 5, 2014
Car was very comfortable to drive with excellent built in sat nav.
Was not wholly compatible to the size we had indicated, ie Scenic or similar. We had a Vauxhall Capture. Would not have taken 5 suitcases & a very tight 5 seater. We were 4 adult passengers with only 2 suitcases which we just managed to get in with rear shelf removed.
ROBERTMay 5, 2014
disappointed at the size of the vehicle as we booked as Renault Scenic or similar and had a Renault Captur. We could not get 2 cases in comfortably with our hand luggage (which we had to have on our laps). It was much smaller than a Scenic and would not have been suitable for more than 4 people - very disappointing
April 25, 2014
Car, ease of use
No help to install car seats and weren't shown the basics of the car Price was a little high?
April 23, 2014
The whole family was very satisfied, specially the kids ( 9 and 7 y.o ) that was excited with the new Golf which was much better than we expected. Please convey our regards and thanks to all Hertz staff in Copenhagen.
March 4, 2014
It was a Nice car and very new
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