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Budget Reviews Dusseldorf

Read 50 customer reviews on Budget in Dusseldorf and find the best car hire deals guaranteed

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NicholasMay 8, 2018
Pleasant staff
The car wasn't in the space indicated - resolved in 2 mins after talking to s staff member.
KieranApril 23, 2018
A new sub can't fault
March 7, 2018
Seat Ibiza car was fine. Returns procedure was very easy
Finding where the car was parked to start with was unclear
February 22, 2018
The staff called me when they found my book in the car
Not getting an upgrade
February 9, 2018
The car provided had an excellent spec and was clean and new
The price!
TrevorJanuary 28, 2018
Excellent customer staff and provided me with all the information required
January 23, 2018
Excellent all round service from staff and vehicle standards.
January 6, 2018
Great experience
October 16, 2017
Friendly staff
Cheap light car , hard on petrol .too small for motorway driving
SerkanSeptember 16, 2017
Super clean car extremely helpful budget staff. Mr Rafael thank you so much
Furl policy was not clearly described had an issue at return but solved very nicely
September 11, 2017
Very clean car, handy filling station at airport (for full-to-full rental)
Description of car changed - "Ford Mondeo or similar" when booked, "Nissan Qashqai or similar" when picked up. Actual car was a Ford C-max which is similar to a Qashqai but not a Mondeo!
July 31, 2017
Optional in THE car
May 8, 2017
The colour.
The Russian Bord system that I could not change.
April 18, 2017
car was less spacious than the one we had originally seen it would be provided to us.
DavidApril 9, 2017
Gave me an update !!
April 6, 2017
very easy transaction
Slower than normal to receive the keys to the car, but there was a lot of people at that time.
April 3, 2017
Very simple
Got a downgrade in car grade but not refunded the price difference.
LambertusMarch 17, 2017
The petrol station was hard to find...
PeterFebruary 13, 2017
Simple, efficient and couttous service. The car was fine for its class (Opel Astra)
JohnFebruary 5, 2017
Efficiency of staff
Not the car I booked but still ok.
shazadJanuary 9, 2017
the price
drop of of process, i was told different things about fuel options.
December 3, 2016
Was allocated an 8-seater MPV a little big for my needs
November 24, 2016
Desk queue
ALFREDNovember 22, 2016
Excellent service typical of German efficiency, nothing like the service you get in some countries ( Italy would be an example ). Excellent vehicle and all easy in the airport. Would definitely book Budget again.
Nothing to not like. Other reviewers complain about the difficult to find drop off...well I don't think they use their eyes the signs are dead easy to see and read, the whole drop off experience was a pleasure.
November 4, 2016
Very friendly and helpful staff (as ever) at Duesseldorf Airport desk.
PetrOctober 31, 2016
purity of the car, the quality of the car.
I could not pay corporate card. The card had to be my name.
NeilOctober 12, 2016
Great service, friendly staff at the desk. Ease of access/egress
car had slight tobacco odour
September 26, 2016
not clean. there was even mold inside the car...
June 13, 2016
The signs at the airport guiding towards the return point for the car were confusing or hardly visible. Took half an hour to locate the right parking building.
AivarsMay 30, 2016
Less then 1 year old car
May 26, 2016
Very long queues at pick up. Sat-Nav didn't work and had to be replaced.
May 10, 2016
That is good value and easy to rent.
Free Km is not enough.
May 9, 2016
Good experience. Drop off was very well arranged and in was done within 5 minutes! Will definately book again with Budget!
April 29, 2016
Great customer adviser at Budget - Alexander
Long queue at counter. Sat Nav stuck in German !
davidApril 24, 2016
Nice staff Nice car Easy drop off
RobertApril 23, 2016
All good
Didn't realise there was a mileage restriction. However stayed inside it by 3 kms
April 22, 2016
First class
April 7, 2016
Requested mondo, got a suv which was a lovely car but I find the driving position confusing
KeithApril 3, 2016
Very nice car, satnav was vital,fuel consumption good.
we used all 7 seats as had children with us and there were some sweet wrappers and other papers lying when we folded the seats down.
March 11, 2016
Brand new car Friendly service
Staffing levels were low considering the volume of bookings they had when you looked at the volume of customers waiting
davidMarch 8, 2016
smooth drive, easy performance and very clean and tidy
needed a map of the local city.
ianMarch 7, 2016
Tax applied on return of the car was a little confusing as it appeared at first to be an additional charge
MARKFebruary 19, 2016
Very helpful member of staff at Avis
I was not aware of Kilometer limit per day when hiring the car!
February 9, 2016
Almost new car. Diesel option.
You advertise Mercedes. First offered a skoda. Finally offered Seat. Great car but a Seat is NOT a Mercedes (or BMW or Audi). Budget desk said it was your false advertising...
PeterFebruary 1, 2016
Service at collection point was exemplary as the SatNav was not working and the Budget 'worker' (at the actual collection point, not the offices, fixed it immediately. It was an incorrectly inserted SD Card.
I had booked a Mondeo but received a Mazda.
TerryJanuary 23, 2016
The ease of picking the car up
There was nothing I didn't like. Thank you
January 19, 2016
High price of extended insurance
JohnDecember 30, 2015
All staff very helpful
nothing - no issues at all
December 11, 2015
Sevice at the parking when drop-off. Fast and professional.
Too much time took for all the formalities at the desk at the airport. And finnaly the madam forgot to give us the key from the car. When we came to the parking to pick-up the car, we were sure that the key will be given us there, but we were explained that the key we should got at the desk. So we had to go back again to the desk at the airport:/
SimonNovember 20, 2015
I ordered full protection at the website. No extra insurance products were tryid to forge or push me to buy. Very good experience Simon.
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