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Budget Reviews Dortmund

Read 50 customer reviews on Budget in Dortmund and find the best car hire deals guaranteed

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ConstantinApril 23, 2018
The car- AlfaRomeo Giulia Excellent
April 17, 2018
excellent service, perfect car, very helpful employees
nothing, everything was fine
April 4, 2018
Great Staff
Slippery floor mat under pedals
FrankJanuary 4, 2018
Very friendly staff. Helpful and accommodating and a credit to the company. Car was low mileage and very clean and tidy. Even had free Sat Nav which should be the norm nowadays.
SeanDecember 21, 2017
ist class service
VYTAUTASNovember 29, 2017
Although not the exact car as promoted (Seat instead of Mercedes), I loved the car itself
Queue (and time) it took to get the car
CraigNovember 27, 2017
Lovely car. Great service.
Not staffed at time we arrived to drop car on Sunday even though it was in normal hours. Not a massive issue.
RussellNovember 20, 2017
Ease of pickup & cost
No signs for car hire return.
DanielOctober 10, 2017
Condition of the car, location of the car rentals
September 23, 2017
The car
I wasn't shown the cars controls. It would have been very helpful if someone would have taken a few minutes to go through the controls and also set the satnav to English language as I couldn't use it.
RichardAugust 24, 2017
The car was great though very posh and new, took a while to understand what all the buttons and knobs did! The guy at the check-in desk was great also, very helpful, polite and with good English, and NO pushing of extra's (insurance etc.), not like Las Vegas where I am sure I got ripped off. All in all top of the class/list when we go back again.
I have zero ability in reading German and without my cousin I would have failed to return the car!! Apparently return signs are there in English but soo small they might as well not be there. This concern was relayed to the guy on the desk.
July 19, 2017
car was very new and had great options - navigation and automatic transmission
JulianJune 27, 2017
Helpful staff who were not pushy to sell extra insurance
All was well
GeorgeApril 24, 2017
WW Golf benzin 6 speeds very good.
NevilleApril 10, 2017
Ease of booking and friendly service at check in counter
Difference of quoted price and what has been taken off my credit card...
KerryMarch 25, 2017
Nice car,Ford Focus Black and red with GPS and Sport trim. Drove very well and was spotless.
NeilFebruary 28, 2017
Brand new vehicle
February 19, 2017
Great service and car
November 29, 2016
Good quality car, clean
Cost of extra insurance
ChristopherNovember 20, 2016
Ease of collection and drop off.
Strong smell of stale cigarets in car.
BRAHARUMay 28, 2016
I liked everythink .
PeterFebruary 26, 2016
Every aspect was very good with the exception below.
There was a lingering smell of tobacco smoke due to a previous client ignoring the no smoking rule. The air freshener on the dashboard did not cover the smell.
DaveJanuary 25, 2016
The car I booked was a Ford Fiesta or similar, what I got was a Fiat 500 which apparently is in the same group! This car should not be on a hire car fleet, it is too small and totally inappropriate for motorway driving.
January 18, 2016
Heated front seats
Washer bottle for windscreen either empty or now power to clean windscreen Car constantly stalled , never had this problem before
January 6, 2016
Great efficient device from collection to drop off.
Low powered engine in vehicle.
PeterNovember 25, 2015
Helpful, cheerful and a delight to deal with - and a very suitable vehicle
November 22, 2015
Very comfortable and roomy.
We would of liked the sat nav in English.
rayNovember 9, 2015
New clean car
No infomation on controls of car sat nav was hard to set up into english without information
October 6, 2015
car was to small - it should be compact car and I am not sure if mini is compact car.
edoardoSeptember 30, 2015
all around services and upgrade of vehicle to ford focus
waiting on collection around 20 min
PetroviciJuly 9, 2015
I have called at a moment at your head office, to ask just if I have mileage limit or not and she talked to me very bad.
June 26, 2015
It was fantastic - a lovely new Ford Kuga instead of a Focus - with push button start! They were also very helpful in giving us a print out of our itinerary - thank goodness otherwise we would never have found our destination.
EpistatuMarch 16, 2015
That I am not geting this high standard of quality everywere in the world at other companies....!...
MartinMarch 9, 2015
It was a new car
DavidFebruary 26, 2015
Very very helpful staff!
PeterFebruary 7, 2015
Your staff were very efficient & friendly. Great access to & from the airport parking. Many thanks
johnJanuary 19, 2015
very good
darrenDecember 23, 2014
Nice comfortable clean & sat nav a blessing
DEANDecember 21, 2014
How easy it was to pick car up and drop off
December 15, 2014
Excellent new car, plenty of space for children and luggage. Great, friendly staff who spoke good English.
GeorgeDecember 7, 2014
Everything was top noch
November 24, 2014
Friendly and efficient staff Good clean car
November 15, 2014
Helpful staff on desk for both collection and return
ZydrunasNovember 11, 2014
Long time to take a car.
EBEROctober 20, 2014
efficiency of the car (BNW1)
had to return to the desk to ask for the gate pass card
September 16, 2014
We borrow at Dortmund and could return at Dusseldorf. Avis/Budget staff was very soft and polite attitude.
It was difficult to find the return place of car at Dusseldorf Airport. We couldn't pick the car at night time when we arrived at Dortmund Airport at 10:00pm.
marekSeptember 8, 2014
it was my second time in Dortmund and Budget I was positively suprised by the size of the car everything was good and I recommend hiring cars using Car Hire the rules are very clear no hiiden costs
there is no things which I don`t like
KarenJune 24, 2014
The desk attendant when collecting the car was excellent as was the person on the desk when we dropped the car off yesterday.
We actually had to ask Hertz rental where the Budget desk was as it wasn't clearly marked.
June 16, 2014
The staff were very helpful and gave me more options that were available including the hire of GPS. Very pleasent and easy to understnad what was needed.
PeterMay 20, 2014
There was an extremely long queue at pick up and took quite a while to get the car.While it is nice for Budget to have that many bookings, they might have more staff present to speed up the process. Two weeks before this booking I rented a car at same airport with another company and it took 3 minutes to get the car. There was nobody present when I returned the car to check it, so you had to go to the counter to leave the key there- which was no problem for me this time but had I have to rush to catch the plane it could matter a lot.
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