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Thrifty Reviews Montreal, QC

Read 50 customer reviews on Thrifty in Montreal, QC and find the best car hire deals guaranteed

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June 7, 2018
Due to traffic jam and high construction, I returned the car a little bit late. The agent were very considerate and understood the situation.
NicoleMay 9, 2018
We were very impressed with the customer service we received in Montreal airport from the attendant and he made our expereince perfect.
ianApril 7, 2018
It was a new car
I was expecting a Jeep and got a Chrysler
MAZENApril 3, 2018
i like the exoress drop off, i just park the car and drop the key in a box
March 6, 2018
Ease of dealing with the entire experience.
The fact that I had to return the car empty while I did not have the chance to consume a full tank. I would have preferred to return a full tank.
February 20, 2018
All was good
January 15, 2018
Very good
January 2, 2018
It was a quick process. The car that I reserved was not ready (no winter tyres) but they gave me the comprehensive insurance and tank of gass for free. Very nice and helpful staff.
December 2, 2017
The process was smooth, and car worked as it should have. I also like that it was good value.
1. That I had to return the car with an empty fuel tank- it is more difficult to control how empty to return a car than it is to return it full; 2. There’s was no ice scrapper and snow remover, and it snowed and froze while I had the car, so had to improvise and then buy a scraper.
HeatherNovember 9, 2017
Central location, car was as requested and described and in generally good condition. No problems with it during our 2,000 kilometer trip.Drop off was simple and effortless.
Car had not been washed properly probably because it is done in an underground car park. That is just cosmetic, but just a little more attention to detail would be good.
October 24, 2017
Dirty car
October 23, 2017
Nice car, low miles. Nissan Altima is economical.
LouiseOctober 18, 2017
Everything went smoothly, I especially liked the express drop off! So helpful when you are in a rush to catch your flight!
MartinSeptember 20, 2017
Good downtown location Friendly helpful staff speedy drop-off
Despite arranging well in advance no appropriate car present or ready at required time. Was not able to drive away in rental until an hour after arranged time. Interior(floor & windscreen)very dirty. No CD player
StefanSeptember 15, 2017
no line up at pick-up
understaft at evening car return
September 5, 2017
The car
The time we had to wait to pick our car up
August 29, 2017
Overall it's truly a " breeze" - easy nice way get straight to the car and for me the location is perfect. The car was totaly new and my favourite color. I know - only us silly women think about stuff like that. Stilll it was nice- just by chance)))
There was no explanation at all what and whom should I call in case something happens. Maybe u like Europe here nothing happens on the roads?))) think an informed driver feels more sure on the road)))
August 15, 2017
Excellent condition of the car
Oil pressure alarm did flag occasionally
SusanaAugust 12, 2017
Forgetting personal stuff. But thats me
August 5, 2017
Fantastic helpful staff
July 27, 2017
Gps, New, Space,
July 17, 2017
Nothing Exceptional
Staff at car location were not friendly.
July 16, 2017
Everything was done perfectly.
July 10, 2017
The returning address in website for toronto airport was wrong
MADHAVJune 17, 2017
Nice booking, online-chatting and deal-closing services. Very courteous and patient counter service.
MohsenJune 12, 2017
Your service was excellent
April 7, 2017
We got a new car. Nice staff at the counter, pick up and drop off.
BernadetteMarch 12, 2017
Great experience, vehicle only had 5k on the clock and was perfect for our needs, ski slopes and city !
October 28, 2016
The car lighting charger of the car didn´t work and left us in the middle of the road without any orientation where to go. A disaster.
We rent with the car a phone which includes gps, calls and internet. we exit the airport and the gps at the beginning was a little bit slow but it continue that way and took us 40 minutes out and in to the airport to change the device for a GPS.
October 10, 2016
The condition of car was excellent and clean. The counter staff was so kind and nice. I would rent a car from Thrifty again.
September 13, 2016
i did like the Travel Tab devise which works as navigation and a phone in the same time. It gave me 30 minutes of international calls per 24 hours.
TimothyJune 19, 2016
Very helpful staff
May 17, 2016
would have preferred refill tank, rather than bring back empty policy
March 1, 2016
Staff was very nice and accommodating.
AlexanderOctober 18, 2015
flexibilty of staff
the insurance discussion during pickup
August 7, 2015
Staff were very helpful
It took a while to find the ground representative when collecting the car
July 21, 2015
Everything was went well and fast. Thank you!
April 12, 2015
Great service great car
November 4, 2014
The car.
It wasn't very clean.
October 19, 2014
Tyre management fee in small prints. Charging full tank for petrol and asking me to return with minimum amount
ArmandoOctober 18, 2014
The staff at both locations (Montreal and Toronto) were very helpful. The entire process of getting and returning the car was smooth.
October 8, 2014
The vehicle which was offered after receiving one which clearly needed cleaning.
The first vehicle that was offered to us had not been cleaned. The exterior was obviously dirty but so was the interior as seats were stained and had cigarette burns. The staff ended up offering another vehicle which was superb.
PeterSeptember 13, 2014
Good location close to Old Montreal. New car with only 10,000km. Very convenient for night drop off at Place d'Armes.
June 30, 2014
i didn't want an upgrade to a larger vehicle, but its what I got.
KhaledJune 26, 2014
Unlimited mileage Upgrade Friendly service
MichelJune 18, 2014
I received an upgrade without asking for it. Much appreciated!
May 28, 2014
Staff were really friendly and helpfull
bit of a walk to the hire car office
BRUNOMay 25, 2014
It smells very very bad, as some heavy smokers hire this car before.
EmmaMay 11, 2014
We were served by two different guys when we picked up the car. One was nice but pretty quick and gave us the car without walking through the condition of the car, or showing us how to use it. The second, older gentleman who I asked to help us was great. He was very patient with us and showed us how to connect our sat nav, and also how to drive an automatic! We nicknamed him 'Jim's Dad' (from American Pie) as he was so lovely. Big thanks to him :D
PeterApril 25, 2014
Counter staff helpfull and the offer of an upgrade but on reflection probably because car ordered not available
Car was filthy with used tissues in the car. Difficult to identify any body work issues as outside so dirty. Representative at drop off uncomunicative and i had to press for confirmation all in order. Not happy having to pay extra for winter tyres when I found out they are compulsary in Quebec.
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Thrifty Rating
Montreal, QC
8.0 / 10
1000+ ratings


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