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Direct Rent Car Hire Reviews

Read customer reviews on Direct Rent and find the best car hire deals guaranteed

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PaalApril 20, 2018
Very nice people met us at at pick up and delivery. As first time using rental cars we feel good. And we can recomend Direct Rent in Bucharest.
DanielJanuary 25, 2018
The staff was helpful, the car was in good shape and the fuel consumption was far better than expected.
CiprianNovember 21, 2017
Peopele very friendly. Bogdan Manea employee of the company profesional type. Everything was ok!!
November 18, 2017
Excellent service. Thank you.
November 16, 2017
The car was in a very good condition and clean.
It was not filled up with petrol
October 26, 2017
Thanks FOR all!
October 17, 2017
Clearens was quick.
Car had many scraches.
JohnsonSeptember 27, 2017
The staffs at direct car were excellent and very helpful. If not for them we might have missed our return flight. Thanks for your splendid services:)
Car itself was not great as it struggled uphill n in the highway. The moment we touched 100 the car started shaking like crazy and the speed limit was 130 :(
KennethSeptember 22, 2017
Lovely young man that I dealt with
The fact I had to travel to get car. Not to far but it's not what you need after flights.
Cosmin-AthosAugust 8, 2017
July 27, 2017
ease of the rental process and communication clarity
car was awkward to drive but that is a personal thing
AhmedJune 28, 2017
Good car & very good car rental company
GabrielJune 7, 2017
Very approachable and professional staff, good time management. The car was very clean and in good condition.
May 20, 2017
very friendly and helpful staff
February 24, 2017
Excellent English speaking staff !
oferFebruary 23, 2017
Very professional, friendly and helpful staff! The car was also good.
November 15, 2016
The pick up and drop location is outside the airport 10 min. Far from the terminal
September 11, 2016
was not fully explained the car functions
RazvanJune 30, 2016
everything was as described. no nasty surprises.
MihaiJune 27, 2016
I got an upgrade Good value for the money
Add more diesels... Dacia Logan 1.2 petrol is not powerfull enough, I struggled passing lorries..
June 10, 2016
Did not receive the car with full.
March 16, 2016
The gave me another car which was not comparable with the one i booked.
stanFebruary 15, 2016
They explainem me everything
The fact that i had to pay winter tiers!!
November 4, 2015
I liked how easy it was to get the car once we got picked up from the station. Car worked awesome, clean, easy to use, great mileage for gas. :]
The front driver's side headlight was out and we drove at night, so that was scary. Also, if you don't have a phone in Romania, it's really difficult to get ahold of you guys to call you and get you to come to the airport/arrange exactly where to meet. :[
October 27, 2015
The first car I was offered had a chip in the windscreen but I asked for a change.Our dacia logan was replaced with a skoda rapid
no office in the airport
October 27, 2015
Fact that i got what i booked!
i would like to get a free upgrade next time :)kidding guys
October 27, 2015
No Comments all good
October 27, 2015
Clean car, professional staff
It was not easy to find the place where to return the car
October 26, 2015
The staff were efficient and spoke english which helped alot. Every step was explained to us.
October 26, 2015
The young fellow who served is. Friendly, helpful, positive.
August 31, 2015
The personnel was courteous and helpful. The car was clean and everything worked well, as expected.
The thread of the front tyres was a bit too low, especially on the right side. Also when dropping the car back the person who took it back was about 15 minutes late (it is true that it was very early in the morning).
July 19, 2015
Once I knew where the depot was it was very convenient.
The lap belt in the middle of the rear passenger seat was faulty. When I looked for it there was a lot of mess under the seat.
PeterJune 24, 2015
The insurance claim we had to make was dealt with quickly and efficiently with no hassle. The delay in picking up the car was because the Romanian operation did not have a desk in the airport terminal and we were at the wrong place. Had we not had a phone it might have been problematic.
RaduOctober 28, 2014
Good service. Will use again this company.
LeeOctober 15, 2014
Very good experience from Direct Rent. The staff were all very polite and very helpful, very refreshing. We were given an upgrade to our booked vehicle at no extra cost and overall am really pleased with the Company.
The only negative, which was not a huge problem was that there was nothing at the Airport to tell you where to meet the staff from Direct Rent as they don't have a kiosk as do the other companies. The major Car rentals in the Airport were not really helpful in pointing us in the right direction, so better directions on arrival would help
ANDRISSeptember 15, 2014
Good value for the money!
IlirSeptember 12, 2014
Very friendly and professional stuff. Best price and a very good car.
N/A :)
StuartJune 29, 2014
The staff were very helpful and the overall experience was very good. The car ( a Skoda Octavier) performed very well and was perfect for our needs.
I had to top up engine oil soon after pick up. The engine service warning light came on less than a week after pick up.( We hired for 26 days. One front tyre was losing air, from pick up day and had slight wall damage. I swapped it with spare and all was OK.
May 31, 2014
The counter staff was very friendly, the car overall was in good condition. I would recommend the company.
It would be better if at the time of booking it would be clearly explained that there will be extra charges (e.g. Airport pickup/drop off fees,out of hours fees, etc.) not a great deal but it's good to know prior to book that there are extra fees to be paid. Plus a deposit of €700 for the whole rental period.
May 13, 2014
Additional cost for drop off my vehicle ( Sunday).
MariusApril 27, 2014
Great value
March 17, 2014
The guy was very friendly and even though it was strange that there was no desk, I trusted him. The car was in good condition.
Direct Rent has no office or rental desk at the airport. A guy was waiting for me and approached me when he saw that I was looking for something. It was a strange experience and first I was reluctant to trust him, but everything went well. However it would have been less stressing if I would have known that there would be no desk. We were not sure that Direct Rent was a true company since my friends who were at the airport one day earlier to check the desk, saw that there was nothing like Direct Rent, so we were scared that we were gonna be robbed.
KeithFebruary 27, 2014
Excellent service from really nice team
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